dyson Vacuum Cleaner User Manual

dyson Vacuum Cleaner User Manual & troubleshooting

dyson Vacuum Cleaner User Manual  & troubleshooting 1

OPERATING MANUAL

ASSEMBLY

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dyson Vacuum Cleaner User Manual  & troubleshooting 3

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Wash the filter unit
Wash the filter unit with cold water at least every month. Ensure that the filter unit is completely dry before refitting.

dyson Vacuum Cleaner User Manual  & troubleshooting 5REGISTER WITH BNZC
For your 2 year guarantee today.

DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
B.N.Z.C. is happy to offer you the following 2 year guarantee. After registering for your 2 year guarantee with B.N.Z.C. your Dyson appliance will be covered for parts and labour for 2 years from the date of purchase, subject to the terms of the guarantee. If you have any queries about your Dyson appliance, call the B.N.Z.C. Helpline with your serial number and details of where and when you bought the appliance. Most questions can be solved over the phone by one of B.N.Z.C. trained Helpline staff. Phone: 03-6762924 or Fax: 03-6781050.
dyson Vacuum Cleaner User Manual  & troubleshooting 6

REGISTER BY FAX:
Fill in and fax the registering guarantee document, with a copy of the purchase receipt from an authorised dealer. Fax No: 03-6781050.
REGISTER BY MAIL:
Fill in and mail the registering guarantee document, with a copy of the purchase receipt from an authorised dealer. Address: 6 Odem St., Kiryat Matalon, Petach Tikve, P.O.B 6999, 4951789, Israel.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:

dyson Vacuum Cleaner User Manual  & troubleshooting 7 WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or mains adaptors.

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

  1. This Dyson appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, only if they have been given supervision or instruction by a responsible person concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
  2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.
  3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
  4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
  5. Do not handle any part of the plug or appliance with wet hands.
  6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by
    Dyson, its service agent or similarly qualified persons in order to avoid a hazard.
  7. If the appliance is not working as it should, if it has received a sharp blow, if it has been dropped, damaged, left outdoors, or dropped into water, do not use it and contact the Dyson Helpline.
  8. Contact the Dyson Helpline when a service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
  9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces.
    Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cable.
  10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not recommended.
  11. Do not use to pick up water.
  12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours may be present.
  13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the brush bar. Do not point the hose, wand, or tools at your eyes or ears or put them in your mouth.
  15. Do not put any object into openings. Do not use with any openings blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
  16. Use only Dyson recommended accessories and replacement parts.
  17. Do not use without the clear bin and filter in place.
  18. Unplug the charger when not in use for extended periods.
  19. Use extra care when cleaning on stairs.
  20. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
  21. Use only the Dyson charger Part Number 217160 or 270576 for charging this Dyson machine. Use only Dyson batteries: other types of batteries may explode, causing injury to persons and damage.
  22. FIRE WARNING ­ Do not place this product on or near a cooker or any other hot surface and do not incinerate this appliance even if it is severely damaged. The battery might catch fire or explode.
  23. FIRE WARNING ­ Do not apply any fragrance or scented product to the filter(s) of this appliance. The chemicals in such products are known to be flammable and can cause the appliance to catch fire.
  24. Always turn `OFF’ the appliance before connecting or disconnecting the motorised brush bar.

READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

dyson Vacuum Cleaner User Manual  & troubleshooting 8 dyson Vacuum Cleaner User Manual  & troubleshooting 9 dyson Vacuum Cleaner User Manual  & troubleshooting 10 dyson Vacuum Cleaner User Manual  & troubleshooting 11 dyson Vacuum Cleaner User Manual  & troubleshooting 12 dyson Vacuum Cleaner User Manual  & troubleshooting 13
Do not use near naked flames. Do not store near heat sources. Do not pick up water or liquids. Do not pick up burning objects. Do not put hands near the brush bar when the appliance is in use. Do not place on or near the cooker
Lights during use

dyson Vacuum Cleaner User Manual  & troubleshooting 14

Filter and blockage indicator LEDS

dyson Vacuum Cleaner User Manual  & troubleshooting 15

dyson Vacuum Cleaner User Manual  & troubleshooting 16 “DYSON ” See ‘USING YOUR DYSON APPLIANCE’.

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Lights diagnostics

dyson Vacuum Cleaner User Manual  & troubleshooting 19“DYSON” See ‘USING YOUR DYSON APPLIANCE’.

Emptying the clear bin

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Power mode

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Recharging

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Recharging on the dock

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Lights during charging

dyson Vacuum Cleaner User Manual  & troubleshooting 26

Direct drive cleaner head: Clearing obstructions :

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Mini motorised tool: Clearing obstructions -:

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dyson Vacuum Cleaner User Manual  & troubleshooting 29 Looking for blockages

dyson Vacuum Cleaner User Manual  & troubleshooting 30 dyson Vacuum Cleaner User Manual  & troubleshooting 31

FILTER
Important!

Wash the filter unit Wash the filter unit with cold water at least every month.
Ensure that the filter unit is completely dry before refitting.

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Soft roller cleaner head: Clearing brush bar obstructions :

dyson Vacuum Cleaner User Manual  & troubleshooting 35

Soft roller cleaner head: Washing the brush bars :

dyson Vacuum Cleaner User Manual  & troubleshooting 36

  • Reattach the end cap to the brush bar.
  • Slide the main brush bar into the cleaner head. Rotate the end cap to the closed position.
  • Close the fastener by turning it a quarter clockwise. Check that the fastener and brush bars are all securely in place.

WASHING YOUR FILTER UNIT
The LCD display will alert you when the filter unit needs washing. We recommend that you wash your filter at least once a month or when your machine alerts you.

  • Remove the filter unit by twisting anti-clockwise to the open position. Gently pull away from the appliance.
  • Wash the inside of the filter unit first; hold it upright under the cold water tap and agitate using a rotating motion.
  • Wash the outside of the filter unit; fill the unit with cold water, place your hand over the open end and shake gently.
  • Repeat washing the inside and outside of the filter unit until the water runs clear.
  • Gently tap the filter unit to remove any excess water and leave to dry with the open end facing up.
  • Leave the filter unit to dry completely for a minimum of 24 hours.
  • Check that the filter unit is completely dry.
  • To refit, return the filter unit to the open position and twist clockwise until it clicks into place. The filter unit may require more frequent washing if vacuuming fine dust or using mainly boost suction. Don’t put any part of your machine in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.

BLOCKAGES ­ AUTOMATIC CUT-OUT

  • This appliance is fitted with an automatic cut-out.
  • If any part becomes blocked, the appliance may automatically cut out.
  • This will happen after the motor pulses a number of times (i.e switches on and off in quick succession) and the blockage indicator LED will illuminate.
  • Leave to cool down before looking for blockages.
  • Ensure that the appliance is disconnected from the charger before looking for blockages.
    Failure to do so could result in personal injury.
  • Make sure any blockages are clear and all parts are refitted before using your machine.
  • Refit all parts securely before using.
  • Clearing blockages is not covered by your guarantee.

LOOKING FOR BLOCKAGES
The motor will pulse and the blockage indicator LED will illuminate when there is a blockage. Please follow the instructions below to locate the blockage:

  • Ensure that the appliance is disconnected from the charger before looking for blockages. Be careful not to pull the `ON’ trigger.
  • Do not operate while checking for blockages. Failure to do so could result in personal injury.
  • Leave to cool down before looking for blockages.
  • Beware of sharp objects when checking for blockages.
  • To check for blockages in the main body of the appliance, remove the clear bin following the instructions in the ‘Cleaning the clear bin’ section and remove the blockage.
  • If you cannot clear an obstruction you may need to remove the brush bars, please follow the instructions below: ­
    • To remove the soft roller cleaner head brush bars, please refer to the ‘Washing the soft roller cleanerhead brush bars’ section. Remove the obstruction and replace the brush bars as shown in the `Washing the soft roller cleanerhead brush bars’ section. Ensure that the fastener is fully turned and the base plate and brush bars are secure before operating the appliance. ­
    • To remove the brush bar from the direct drive cleaner head or mini motorised tool, use a coin to unlock the fastener and slide the brush bars out of the cleaner head. Remove the obstruction. Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed firmly before operating the appliance.
  • This machine has carbon fibre brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.
  • Refit all parts securely before using.
  • Clearing blockages is not covered by your guarantee.

CHARGING AND STORING

  • This appliance will switch `OFF’ if the battery temperature is below 3°C (37.4°F). This is designed to protect the motor and battery. Do not charge the appliance and then move it to an area with a temperature below 3°C (37.4°F) for storage purposes.
  • To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes.
  • Avoid using the appliance with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.

BATTERY SAFETY INSTRUCTIONS

  • If the battery needs replacing, please contact the Dyson Helpline.
  • Use only the Dyson charger Part Number 217160 or 270576 for charging this Dyson machine.
  • The battery is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the battery, do not touch the liquid and observe the following precautions: ­
    • Skin contact ­ can cause irritation. Wash with soap and water. ­
    • Inhalation ­ can cause respiratory irritation. Expose to fresh air and seek medical advice. ­
    • Eye contact ­ can cause irritation. Immediately flush eyes thoroughly with water for at least 15 minutes. Seek medical attention. ­
    • Disposal ­ wear gloves to handle the battery and dispose of immediately, following local ordinances or regulations.

dyson Vacuum Cleaner User Manual  & troubleshooting 37 CAUTION
The battery used in this machine may present a risk of fire or chemical burn if mistreated. Do not short contacts, heat above 60°C (140°F), or incinerate. Keep away from children. Do not disassemble and do not dispose of in fire.

ONLINE SUPPORT

DISPOSAL INFORMATION

  • Dyson products are made from high grade recyclable materials.
    Recycle where possible.
  • The battery should be removed from the machine before disposal.
  • Dispose of or recycle the battery in accordance with local ordinances or regulations.
  • Dispose of the exhausted filter unit in accordance with local ordinances or regulations.

DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
B.N.Z.C. is happy to offer you the following 2 year guarantee. After registering for your 2 year guarantee with B.N.Z.C. your Dyson appliance will be covered for parts and labour for 2 years from the date of purchase, subject to the terms of the guarantee. If you have any queries about your Dyson appliance, call the B.N.Z.C. Helpline with your serial number and details of where and when you bought the appliance. Most questions can be solved over the phone by one of B.N.Z.C. trained Helpline staff. Phone: 03-6762924 or Fax: 03-6781050. If your Dyson appliance needs a service, call the Helpline so we can discuss the available options. If your Dyson appliance is under guarantee, and the repair is covered, it will be repaired at no cost.

PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure that you receive a prompt and efficient service, please register as a Dyson appliance owner. There are two ways to do this: Register by mail: Fill in and mail the registering guarantee document, with a copy of the purchase receipt from an authorised dealer. Address: 6 Odem St., Kiryat Matalon, Petach Tikve, P.O.B 6999, 4951789, Israel. Register by fax: Fill in and fax the registering guarantee document, with a copy of the purchase receipt from an authorised dealer. Fax No: 03-6781050. This will confirm ownership of your Dyson appliance in the event of an insurance loss, and enable us to contact you if necessary.

LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED GUARANTEE

WHAT IS COVERED

  • The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is found to be defective due to faulty materials, workmanship or function within 2 years of purchase or delivery (if any part is no longer available or out of manufacture, Dyson will replace it with a functional replacement part).
  • This guarantee will only be valid if the machine is used in the country in which it was sold.

WHAT IS NOT COVERED

Dyson, or its authorised agent B.N.Z.C. do not guarantee the repair or replacement of a product as a result of:

  • Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the machine which is not in accordance with the Dyson User manual.
  • Use of the machine for anything other than normal domestic household purposes.
  • Use of parts not assembled or installed in accordance with the instructions of Dyson.
  • Use of parts and accessories which are not genuine Dyson components.
  • Faulty installation (except where installed by Dyson).
  • Repairs or alterations carried out by parties other than Dyson or its authorised agents.
  • Blockages ­ please refer to the Dyson User manual for details on how to look for and clear blockages.
  • Normal wear and tear (e.g. fuse, brush bar etc.).
  • Use of this appliance on rubble, ash, plaster.
  • Reduction in battery discharge time due to battery age or use (where applicable).

If you are in any doubt as to what is covered by your guarantee, please call the
Helpline on Phone: 03-6762924 or Fax: 03-6781050.

SUMMARY OF COVER

  • The guarantee becomes effective from the date of purchase (or the date of delivery if this is later).
  • You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson machine. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
  • All work will be carried out by Dyson or its authorised agents.
  • Any parts which are replaced by Dyson will become the property of Dyson.
  • The repair or replacement of your Dyson machine under guarantee will not extend the period of guarantee.
  • The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.

USING YOUR DYSON MACHINE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON USER MANUAL BEFORE PROCEEDING.

INSTALLING YOUR DOCKING STATION

  • Unpack the docking station, charger and installation leaflet.
  • Choose a suitable location for the docking station and make sure there is no pipework (gas, water or air), electrical cables, wires or ductwork directly behind the mounting location.
  • Don’t locate the docking station near a heat source such as a cooker, radiator or in direct sunlight.
  • Follow the instructions on the Installation leaflet.
  • Click the tools into place on the docking station.
  • Place the machine into the docking station.
  • Plug the charger into the mains electricity supply. Switch on (if necessary) to charge the battery.
  • It is important to fully charge your machine before using for the first time and after every use.

The docking station must be mounted in accordance with regulations and applicable codes/standards (state and local laws may apply).

Dyson recommends the use of protective clothing, eyewear and materials when installing the docking station.

USING YOUR MACHINE

  • Check that the underside of the cleaner head or tool is clean and free from foreign objects that may cause damage.
  • Before vacuuming your flooring, rugs and carpets, check the manufacturer’s recommended cleaning instructions.
  • The brush bar on the machine can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorised floor tool and consulting with your flooring manufacturer.
LIGHTS DURING CHARGING

dyson Vacuum Cleaner User Manual  & troubleshooting 38 Charging – low charge
dyson Vacuum Cleaner User Manual  & troubleshooting 39 Charging – medium charge
dyson Vacuum Cleaner User Manual  & troubleshooting 40 Charging – nearly full
dyson Vacuum Cleaner User Manual  & troubleshooting 41 Fully charged

LIGHTS DURING USE

dyson Vacuum Cleaner User Manual  & troubleshooting 42 High level of charge
dyson Vacuum Cleaner User Manual  & troubleshooting 43 Medium level of charge
dyson Vacuum Cleaner User Manual  & troubleshooting 44 Low level of charge
dyson Vacuum Cleaner User Manual  & troubleshooting 45Empty – needs charging

LIGHTS DIAGNOSTICS

dyson Vacuum Cleaner User Manual  & troubleshooting 46 Battery fault – call the Helpline
dyson Vacuum Cleaner User Manual  & troubleshooting 47 Main body fault – call the Helpline
dyson Vacuum Cleaner User Manual  & troubleshooting 48Charger fault – call the Helpline

FILTER AND BLOCKAGE INDICATOR LEDS

dyson Vacuum Cleaner User Manual  & troubleshooting 49Blockage indicator

dyson Vacuum Cleaner User Manual  & troubleshooting 50 Filter unit requires washing

dyson Vacuum Cleaner User Manual  & troubleshooting 51 Filter unit not fitted correctly

dyson Vacuum Cleaner User Manual  & troubleshooting 52 See battery section

EMPTYING YOUR CLEAR BIN

  • Empty as soon as the dirt reaches the MAX level ­ don’t overfill. Using the machine when the dirt is above the MAX line may cause the dirt to reach the filter and more frequent maintenance will be required.
  • Ensure that the appliance is disconnected from the charger before emptying the clear bin. Be careful not to pull the ‘ON’ trigger.
  • The ‘ON’ trigger cannot be operated while the clear bin is open for emptying.
  • Press the red wand release button and pull the wand away from the bin.
  • To release the dirt:
    • Hold the machine over a bin in a downwards position.
    • Firmly push the red bin release button.
    • The bin will slide down, cleaning the shroud as it goes and the bin base will open.
    • The bin base will not open if the red button is not pushed down fully.

To minimise dust/allergen contact when emptying, cover the clear bin tightly in a dust proof bag while you empty. Remove the clear bin carefully from the bag. Seal the bag tightly and dispose. Remove the clear bin carefully from the bag. Seal the bag tightly, dispose as normal.

CLEANING YOUR CLEAR BIN

If it is necessary to clean your clear bin, empty the bin as shown in the ‘Emptying your clear bin’ section.

  • Press the red button located on the bin runner to release the bin and slide the bin off the runner.
  • Clean the clear bin with a damp cloth only.
  • Make sure that the clear bin and seals are completely dry before replacing.
  • To refit the clear bin:
    • Insert the spine on to the bin runner.
    • Close the clear bin by pushing the bin base upwards until the clear bin and bin base click into place.

The clear bin is not dishwasher safe and the use of detergents, polishes or air fresheners to clean the clear bin is not recommended as this may damage your appliance.

FILTER AND BLOCKAGE INDICATOR LEDS

Your appliance has two indicator lights that will help alert you that simple maintenance steps are needed.

  • The filter indicator will flash intermittently when the filter unit is not fitted correctly.
    Follow the instructions on how to refit the filter unit in the ‘Washing the filter unit’ section.
  • The filter indicator will light continuously when the filter unit needs washing. Follow the instructions on how to wash the filter unit in the ‘Washing the filter unit’ section.
  • The blockage indicator LED will light if there is a blockage. Follow the instructions on how to clear blockages in the ‘Looking for blockages’ section.

WASHABLE PARTS
Your appliance has washable parts, which require regular cleaning. Follow the instructions below.

WASHING THE BRUSH BARS
Your appliance has two washable brush bars, check and wash these regularly according to the following instructions to maintain performance.

  • Ensure that the appliance is disconnected from the charger before removing the brush bar. Be careful not to pull the ‘ON’ trigger.
    TO REMOVE, WASH AND REPLACE BRUSHBARS:
  • Please refer to the ‘Washing the brush bars’ illustrations alongside the instructions below.
  • Turn the cleaner head upside down. Use a coin to turn the end cap a quarter anticlockwise until it clicks into the unlocked position.
  • Rotate the end cap to the open position. Gently slide the main brush bar out of the cleaner head.
  • Remove the end cap from the large brush bar. Do not wash the end cap.
  • Lift out the small brush bar from the octagonal end and pull away from the cleaner head.
  • Hold the brush bars under running water and gently rub to remove any lint or dirt
  • Stand the brush bars upright as shown. Leave to dry completely for a minimum of 24 hours.
  • Before replacing, check that the brush bars are completely dry. Refit the small brush bar before the large one. Insert the round end of the small brush bar into place.
    Push down the octagonal end until it clicks into place.

IMPORTANT DATA PROTECTION INFORMATION

When registering your Dyson machine:

  • You will need to provide us with basic contact information to register your machine and enable us to support your guarantee.
  • When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations.

IMPORTANT!
Wash the filter unit
Wash the filter unit with cold water at least every month. Ensure that the filter unit is completely dry before refitting.
dyson Vacuum Cleaner User Manual  & troubleshooting 53

dyson Vacuum Cleaner User Manual  & troubleshooting 54
B.N.Z.C. Trade Ltd.
Customer Care Helpline Phone: 03-6762924 or Fax: 03-6781050
[email protected]
6, Odem St.
Kiryat–Matalon, Petach-Tikvah
P.O.B. 6999, Post Code 4951789

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