electriQ Curved LED Monitor User Manual

electriQ Curved LED Monitor User Manual & troubleshooting

electriQ Curved LED Monitor User Manual  & troubleshooting 1

USER MANUALelectriQ Curved LED Monitor User Manual  & troubleshooting 2

32 INCH CURVED LED MONITOR
eiQ-32MCV4KAFSHDR
Thank you for choosing electriQ
Please read the user manual before using this monitor and keep it safe for future reference
Visit www.electriQ.co.uk to view our entire range of Intelligent Electricals

SAFETY INFORMATION

  • Read these instructions – All the safety and operating instructions should be read before this product is operated.
  • Keep these instructions – The safety and operating instructions should be retained for future reference.
  • Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to.
  • Follow all instructions – All operating and usage instructions should be followed.
  • Do not use this equipment near water, or in humid environments
    – The appliance should not be used near water or moisture e.g. in a wet basement or near a swimming pool.
  • Clean only with a dry cloth. Do not use solvents or petroleum-based fluids.
  • Do not block any ventilation openings.
  • Do not install near any heat sources such as radiators, stoves, or other apparatus (including amplifiers) that produce heat.
  • Do not tamper with the supplied plug. This plug is a BS1363 standard plug.
  • Protect the power cord from being walked on or trapped, particularly at the plug and at the point where it exits from the appliance.
  • Only use attachments/accessories specified by the manufacturer.
  • Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. When a cart or stand is used, use caution when moving it to avoid any injuries or damage from it tipping over.
  • Unplug the apparatus during lightning storms or when unused for long periods of time.
  • Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as if the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus or it has been exposed to rain or moisture, it does not operate normally or has been dropped.
  • Please keep the unit in a well-ventilated environment.
  • The monitor should only be connected to a mains power supply as rated on the back of the equipment.
  • To prevent overload, do not share the same power supply socket with too many other electronic components.
  • Do not place any connecting wires where they may be stepped on or tripped over.
  • Do not place heavy items on the cable as this may cause damage.
  • When removed from a socket hold by the plug and not the wires.
  • Disconnect the power immediately and seek professional help if the plug or cable is damaged, liquid has spilled onto the unit, if accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots or if the unit does not work normally.
  • Do not remove the safety covers. There are no user-serviceable parts inside. Trying to service the unit yourself is dangerous and may invalidate the product’s warranty. Only qualified personnel should service this apparatus.
  • Do not block ventilation slots on the back cover. The monitor can be placed in a cabinet but ensure at least 5cm (2″) clearance all around. Do not tap or shake the screen, this may damage internal components.
  • Due to our continuous product development, the operation and or features of the product received may vary slightly from the information provided within the manual.
  • WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing and objects filled with liquids, such as vases, shall not be placed on the apparatus.
  • WARNING: The wall plug socket is used as a disconnection device and should remain readily accessible.
  • WARNING: The batteries shall not be exposed to excessive heat such as direct sunlight or fire.
  • Although every effort is made to maintain the accuracy of the manual, due to continuous product development, some variation from the manual is possible.
  • The availability of features and settings may vary depending on the input source and method of connection.

electriQ Curved LED Monitor User Manual  & troubleshooting 3 AT FULL VOLUME, PROLONGED LISTENING MAY DAMAGE THE USER’S HEARING.
electriQ Curved LED Monitor User Manual  & troubleshooting 4This warning sign is to warn of dangerous voltage inside the product.
electriQ Curved LED Monitor User Manual  & troubleshooting 5
CAUTION: To reduce the risk of electric shock, DO NOT remove the cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.electriQ Curved LED Monitor User Manual  & troubleshooting 6 This warning sign is to alert you of important instructions accompanying the product.

PARTS LIST

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STAND INSTALLATION

  1. Open the packing box, take out the upright section of the stand, cable clip, and base. Use a screwdriver and one bolt to fasten the base to the stem.
    electriQ Curved LED Monitor User Manual  & troubleshooting 8
  2. Use 2 x Bolts to secure the mounting plate to the rear of the monitor.
  3. Use both hands to stand the assembled monitor on a flat desktop.

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NOTES:

  • Due to the heavyweight and dimensions of the LCD screens and their fragile nature, we recommend that they are unpacked and assembled by 2 people.
  • electric and its distributors and dealers are not liable or responsible for damage or injury caused by improper installation, improper use, or failure to observe these safety instructions. In such cases, any guarantee will expire.
  • The stand can be removed from the rear of the monitor by pressing the quick-release button on the rear of the monitor.

WALL-MOUNT INSTALLATION

  • The monitor is provided with mounting holes for a VESA-approved wall mounting bracket (not supplied).
  • Unscrew the 2 bolts on the mounting plate and press the button to remove the monitor from the bracket if mounting.
  • M4 x12 bolts (not supplied) should be used to attach the bracket to the extension bolts.
  • Do not use bolts longer than specified or damage will occur to the internal components. If the monitor is already attached to the stand, remove the stand.
    electriQ Curved LED Monitor User Manual  & troubleshooting 10
  • Remove the original bolts x4 (1) from the opening in the back of the monitor.
  • Follow the directions received with your mount, stand, or accessory and install the monitor on the wall or fixture as desired. Remember to use the included 4 extension bolts when mounting the monitor. Refer to image (2) for correct screw placement.

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NOTES:

  • Do not pinch the screen directly with your hand when hanging the product to prevent the screen from breaking.
  • Due to the heavyweight and dimensions of LCD screens and their fragile nature, we recommend that they are unpacked and assembled by 2 people and professional installers are used to wall mount them (Wall mounting is optional).
  • If you do not understand the instructions or are unsure how to install this product, please contact a professional for assembly advice and assistance.
  • Careful consideration should be made regarding the location the monitor is to be wall-mounted as some walls are not suitable for installation. If the monitor is to be mounted on drywall, the mount must be anchored into a wooden stud, concrete block, or brick behind the drywall. Installing on drywall alone may not support the weight of the display.
  • When drilling holes, it is particularly important to take care of electrical cables, water, or gas pipes in the wall. Please follow the instructions provided by the wall bracket manufacturer and ensure that all fixing screws supplied are used.
  • electriQ and its distributors and dealers are not liable or responsible for damage or injury caused by improper installation, improper use, or failure to observe these safety instructions. In such cases, any guarantee will expire.

CONNECTIONS AVAILABLE ON THE MONITOR

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1. Power
2. AUDIO OUTPUT
3. DP 1
4. HDMI 1 – HDMI 2 – HDMI3

GETTING STARTED

MONITOR CONTROLS

electriQ Curved LED Monitor User Manual  & troubleshooting 13

electriQ Curved LED Monitor User Manual  & troubleshooting 14  Select signal source or Exit the menu
electriQ Curved LED Monitor User Manual  & troubleshooting 15 Go Up within the Main Menu or increase the value of the selected item
electriQ Curved LED Monitor User Manual  & troubleshooting 16 Go Down within the Main Menu or decrease the value of the selected item
electriQ Curved LED Monitor User Manual  & troubleshooting 17 Enter the Main OSD Menu and Select submenu
electriQ Curved LED Monitor User Manual  & troubleshooting 18 Turn the monitor On or Off
INITIAL SETUP

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CONNECT THE MONITOR TO A POWER OUTLET

  1. Press the POWER button on the monitor or to turn it on (The indicator will be blue)
  2. Connect the relevant cable to the corresponding input on the monitor. The source will be automatically detected.
SHORTCUT BUTTONS

The monitor includes one-touch options to access common settings.

electriQ Curved LED Monitor User Manual  & troubleshooting 20

MENU OPTIONS

The menu for the monitor can be accessed by pressing the menu button on the control panel. This menu is separated into the following sub-menus: Input source, Brightness/Contrast, Colour Settings, Picture Quality Settings, Display, Audio, Multi-Window, OSD (On-screen display), and others. Details of each menu can be found in the following section.’

OSD MENU INPUT SOURCE

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Signal- Switch the signal input or select the source. DP, HDMI1, HDMI2, HDMI3

BRIGHTNESS/CONTRAST

electriQ Curved LED Monitor User Manual  & troubleshooting 22

Brightness Adjust the brightness of the display between 0 and 100.
Contrast Adjust the contrast of the display between 0 and 100.
DCR Turn the Dynamic Contrast Ratio Feature On or Off.
Black level Adjust the black level of the display between 0 and 100.
COLOUR SETTINGS

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Gamma Change the Gamma value for the display between 2.0, 2.2 and 2.4.
Picture Mode Change the picture mode between Standard, Photo, Movie, Game, FPS and RTS.
Colour Temperature Change the Colour Temperature of the display to Normal, Warm, Cool or User. When the User Mode is selected, the Red, Green, and Blue values can be adjusted independently between 0 and 100.
Low Blue Light Change the blue light emitted by the display between° and 100.
Hue Change the Hue value between 0 and 100.
Saturation Change the Saturation of the display between 0 and 100.
PICTURE QUALITY SETTINGS

electriQ Curved LED Monitor User Manual  & troubleshooting 24

Sharpness Change the display Sharpness between 0 and 100.
Response Time Turn the Response Over Drive feature between Off, High, Middle of low
Noise Reduction Adjust the level of Noise Reduction between Low, Medium, High, or Off.
Super Resolution Change the Super Resolution value from 0 to 5.
Dynamic Luminance Control Turn the Dynamic Luminance Control Feature On or Off.
DISPLAY

electriQ Curved LED Monitor User Manual  & troubleshooting 25

Aspect Ratio Change the image aspect ratio to Wide Screen
LED Mode Enter the monitors LED mode
AUDIO

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Mute Turn On and off to mute and unmute the audio output.
Volume Adjust the output volume between 0 and 100.
Audio Source Chose which source the audio is output from.
MULTI-WINDOW

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Multi-Window Choose the different formats of multi-window display between Off, Picture in Picture (PIP) and Picture By Picture (PBP 2Win)
Sub Wing Input Choose the source of the second window between HDMI 1, HDMI 2, HDMI 3 and DP.
PIP Size Adjust the size of the secondary source in PIP and PBP modes between Small, Medium and Large
PIP Position Set the position of the secondary source in PIP and PBP modes between Top Right, Top Left, Bottom Right and Bottom Left.
SWAP Swap the Primary and Secondary inputs on screen.
OSD

electriQ Curved LED Monitor User Manual  & troubleshooting 28

Language Change the OSD Menu display language between English, Chinese, Korean, Russian, Spanish, Japanese and French.
OSD H Position Change the horizontal position of the OSD Menu.
OSD V Position Change the vertical position of the OSD Menu.
OSD Transparency Change the transparency value of the OSD Menu between 0 and 100.
OSD Time Out Change how long the OSD Menu is on before it automatically exits.
OSD Rotation Rotate the OSD Menu for ease of use on rotated screens.
OTHER

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Free Sync
Mode
Turn Free Sync On or Off. HDR: Turn HDR On (requires HDMI 2.0 input).
DP Version Change the DP version
Reset Restore factory default setting.
HDR Turn the HDR on or off.

TECHNICAL SPECIFICATION

Product Model eiQ-32MCV4KVAFSHDR
Screen Size 32″ Diagonal
Panel Type VA Panel
Aspect Ratio 16:9
Power Supply AC 100-240V, 50/60Hz, 1.5A
Power Consumption 46W(Typical)
Dimensions 712*505.6 *226.5 mm
Net / Gross Weight 7.07kg / 9.09 kg
Picture Maximum Resolution 3840*2160
Brightness 350cd/m 2
Static Contrast 3000:1
Response Time 8ms
Viewing Angle (H/V) 178° / 178°
Terminals USB Input USB-B x 1, USB-A x 3
USB 3.0 Compliant with USB 3.0 standards. If used with USB 2.0 Cables, some functions will be unavailable and/or their performance reduced.
HDMI Input HDMI1.4×2, HDMI2.0 xl
Display Port Input DP 1.2 x 1
Audio Output X1 (Headphone Socket)
Remote Control 2m Maximum operating distance
Working Temperature 0°C – 40°C
Working Humidity 10% – 85% Non-condensing
Speaker Specifications 40/3 W

TROUBLESHOOTING

TROUBLESHOOTING

PROBLEM SOLUTION
No power Insert the plug securely into the power outlet.
No picture Ensure that the equipment is connected properly.
Ensure the correct input is selected.
Buttons on the monitor don’t do anything Disconnect the power plug and then reconnect it. (The unit may not be operating properly due to lightning, static, or other factors.)
Noise or other interference Electronic equipment near the unit may be causing interference. Relocate the unit or move the equipment.

ENVIRONMENTAL PROTECTION

electriQ Curved LED Monitor User Manual  & troubleshooting 30 Recycling facilities are now available for all customers at which you can deposit your old electrical products. Customers will be able to take any old electrical equipment to participating civic amenity sites run by their local councils. Please remember that this equipment will be further handled during the recycling process, so please be considerate when depositing your equipment. Please contact the local council for details of your local household waste recycling centres.

electriQ UK SUPPORT

www.electriQ.co.uk/support

If the unit fails to operate call: 0871 620 1057 or complete the online form
Office hours: 9AM – 5PM Monday to Friday

www.electriQ.co.uk
Unit 16, Lowfields Business Park
Lowfields Way, Elland
West Yorkshire, HX5 9DA

References

FAQ


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