eta 253990000E Two-Door Refrigerator with Freezer User Manual

eta 253990000E Two-Door Refrigerator with Freezer User Manual & troubleshooting

eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 1eta 253990000E Two-Door Refrigerator with Freezer

eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 2

INSTALLNATIONeta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 3eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 4eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 5eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 6eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 7eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 8eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 9eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 10eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 11


  • In the interest of your safety and to ensure the correct use, before installing and first using the appliance, read this user manual carefully, including its hints and warnings. To avoid unnecessary mistakes and accidents, it is important to ensure that all people using the appliance are thoroughly familiar with its operation and safety features. Save these instructions and make sure that they remain with the appliance if it is moved or sold, so that everyone using it through its life will be properly informed on appliance use and safety.
  • For the safety of life and property keep the precautions of these user’s instructions as the manufacturer is not responsible for damages caused by omission.

Children and vulnerable people safety

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given super vision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
  • Children should be supervised to ensure that they do not play with the appliance.
  • Cleaning and user maintenance shall not be made by children unless they are aged from 8 years and above and supervised.
  • Keep all packaging well away from children. There is risk of suffocation.
  • If you are discarding the appliance pull the plug out of the socket, cut the connection cable (as close to the appliance as you can) and remove the door to prevent playing children to suffer electric shock or to close themselves into it.
  • If this appliance featuring magnetic door seals is to replace an older appliance having a spring lock (latch) on the door or lid, be sure to make that spring lack unusable before you discard the old appliance. This will prevent it from becoming a death trap for a child.

General safety

    Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
    Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
    Do not damage the refrigerant circuit.
    Do not use other electrical appliances (such as ice cream makers) inside of refrigerating appliances, unless they are approved for this purpose by the manufacture.
    Do not touch the light bulb if it has been on for a long period of time because it could be very hot. 1)
    When positioning the appliance, ensure the supply cord is not trapped or damaged.
    Do not locate multiple portable socket-outlets orportable power suppliers at the rear of the appliance.
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  • The refrigerant isobutane (R600a) is contained within the refrigerant circuit of the appliance, a natural gas with a high level of environmental compatibility, which is nevertheless flammable.
  • During transportation and installation of the appliance, be certain that none of the components of the refrigerant circuit become damaged.
    • avoid open flames and sources of ignition
    • thoroughly ventilate the room in which the appliance is situated
  • It is dangerous to alter the specifications or modify this product in any way. Any damage to the cord may cause a short circuit, fire and/or electric shock.
    This appliance is intended to be used in household and similar applications such as:
  •  staff kitchen areas in shops, offices and other working environments
  • Farm houses and by clients in hotels, motels and other residential type environments;
  • bed and breakfast type environments;
  • catering and similar non-retail applications.
    Any electrical components (plug, power cord, compressor and etc.) must be replaced by a certified service agent or qualified service personnel.
    The light bulb supplied with this appliance is a “special use lamp bulb” usable only with the appliance supplied. This “special use lamp” is not usable for domestic lighting.1)
  • Power cord must not be lengthened.
  • Make sure that the power plug is not squashed or damaged by the back of the appliance. A squashed or damaged power plug may overheat and cause a fire.
  • Make sure that you can come to the mains plug of the appliance.
  • Do not pull the mains cable.
  • If the power plug socket is loose, do not insert the power plug. There is a risk of electric shock or fire.
  • You must not operate the appliance without the lamp.1)
  • This appliance is heavy. Care should be taken when moving it.
  • Do not remove nor touch items from the freezer compartment if you hands are damp/wet, as this could cause skin abrasions or frost/freezer burns.
  • Avoid prolonged exposure of the appliance to direct sunlight.

Daily use

  • Do not put hot on the plastic parts in the appliance.
  • Do not place food products directly against the rear wall.
  • Frozen food must not be re-frozen once it has been thawed out.2)
  • Store pre-packed frozen food in accordance with the frozen food, manufactures instructions.2)
  • Appliance s manufactures storage recommendations should be strictly adhered to. Refer to relevant instructions.
  • Do not place carbonated of fizzy drinks in the freezer compartment as it creates pressure on the container, which may cause it to explode, resulting in damage to the appliance. 2)
  • Ice lollies can cause frost burns if consumed straight from the appliance. 2)

To avoid contamination of food, please respect following instructions

  • Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
  • Clean regularly surfaces, that can come into contact with food and accessible drainage systems.
  • Clean water tanks, if they have not been used for 48 h, flush the water system connected to a water supply, if water has not been drawn for 5 days (if they are presented in the appliance).
  • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
  • Two-star frozen-food compartments (if they are presented in the appliance) are suitable for storing pre-frozen food, storing or makng ice cream and making ice cubes.
  • One-, two- and three-star compartments (if they are presented in theAppliance) are not suitable for freezing of fresh food.
  • If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

Careand cleaning

  • Before maintenance, switch off the appliance and disconnect the mains plug from the mains socket.
  • Do not clean the appliance with metal objects.
  • Do not use sharp objects to remove frost from the appliance. Use a plastic scraper. 2)
  • Regularly examine the drain in the refrigerator for defrosted water. If necessary, clean the drain. If the drain is blocked, water will collect in te bottom of the appliance. 3)
    • If there is a light in the compartment.
    • If there is a freezer compartment.
    • If there is a fresh-food storage compartment.


For electrical connection carefully follow the instructions given in specific paragraphs.

  • Unpack the appliance and check if there are damages on it. Do not connect the appliance if it is damaged. Report possible damages immediately to the place you bought it. In that case retain packing.
  • It is advisable to wait at least four hours before connecting the appliance to allow the oil to flow back in the compressor.
  • Adequate air circulation should be around the appliance, lacking this leads to overheating. To achieve sufficient ventilation follow the instructions relevant to installation.
  • Wherever possible the spacers of the product should be against a wall to avoid touching or catching warm parts (compressor, condenser) to prevent possible burn.
  • The appliance must not be located close to radiators or cookers.
  • Make sure that the mains plug is accessible after the installation of the appliance.


  • Any electrical work required to do the servicing of the appliance should be carried out by a qualified electrician or competent person.
  • This product must be serviced by an authorized Service Center, and only genuine spare parts must be used.

WARNING! During using, service and disposal the appliance, please pay attention to symbol similar as left side, which is located on rear of appliance (rear panel or compressor) and with yellow or orange color. It’s risk of fire warning symbol. There are flammable materials in refrigerant pipes and compressor. Please be far away fire source during using, service and disposal.

WARNING! Do not use this product near water, in wet areas to avoid fire or injury of electric current. Always turn off the product when you don’t use it or before a revision. There aren’t any parts in this appliance which are reparable by consumer. Always appeal to a qualified authorized service. The product is under a dangerous tention.


Energy saving

  • Don’t put hot food in the appliance;
  • Don’t pack food close together as this prevents air circulating;
  • Make sure food don’t touch the back of the compartment(s);
  • If electricity goes off, don’t open the door(s);
  • Don’t open the door(s) frequently;
  • Don’t keep the door(s) open for too long time;
  • Don’t set the thermostat on exceeding cold temperatures;
  • All drawers, shelves and door compartments should be placed in their position for the lowest possible energy consumption.

Environment Protection

This appliance does not contain gasses which could damage the ozone layer, in either its refrigerant circuit or insulation materials. The appliance shall not be discarded together with the urban refuse and rubbish. The insulation foam contains flammable gases: the appliance shall be disposed according to the appliance regulations to obtain from your local authorities. Avoid damaging the cooling unit, especially the heat
exchanger. The materials used on this appliance marked by the symbol are recyclable. This symbol appearing on the product, on the product accessories or on the product packing means that the product must not be disposed as household waste. When the product/ battery durability is over, please, deliver the product or battery (if it is enclosed) to the respective collection point, where the electrical appliances or batteries will be recycled. The places, where the used electrical appliances are collected, exist in the European Union and in other European countries as well. By proper disposal of the product you can prevent possible negative impact on environment and human health, which might otherwise occur as a consequence of improper manipulation with the product or battery/ accumulator. Recycling of materials contributes to protection of natural resources. Therefore, please, do not throw the old electrical appliances and batteries/ accumulators in the household waste. Information, where it is possible to leave the old electrical appliances for free, is provided at your local authority, at the store where you have bought the product. Information, where you can leave the batteries and accumulators for free, is provided to you at the store, at your local authority.
Packaging materials
The materials with the symbol are recyclable. Dispose the packaging in suitable collection containers to recycle it.
Disposal of the appliance

  1. Disconnect the mains plug from the mains socket.
  2. Cut off the mains cable and discard it.


  1. Freezer compartment
  2. Fridge compartmenteta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 12


  1. Ice tray
  2. Plastic ice blade
  3. Freezer shelf
  4. Thermostat box
  5. Fridge shelves
  6. Crisper cover
  7. Crisper
  8. Levelling feet
  9. Bottle shelf
  10. Butter / Cheese shelves
  11. Egg holder

Note: Above picture is for reference only. Real appliance may be a little bit different.


Space Requirement

  • Keep enough space of door open.
  • Refrigerator should be placed against a wall with a free distance not exceeding 75 mm.
    Overall dimensions
    H1 1440 mm
    W1 540 mm
    D1 570 mm
    Space required in use
    H2 1590 mm
    W2 640 mm
    D2 610 mm
    Overall space required in use
    W3 640 mm
    D3 1106,5 mm

    eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 13

Leveling the unit
To do this adjust the two leveling feet at front of the unit. If the unit is not level, the doors and magnetic seal alignments will not be covered properly.
Note: Above pictures are for reference only.

eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 14


Install this appliance at a location where the ambient temperature corresponds to the climate class indicated on the rating plate of the appliance. For refrigerating appliances with climate class:

  • extended temperate: ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 10 °C to 32 °C (SN)
  • temperate: ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C (N)
  • subtropical: ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C (ST)
  • tropical: ‘this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C (T)

This appliance is not intended for use at altitudes exceeding 2000 m.
The appliance should be installed well away from sources of heat such as radiators, boilers, direct sunlight etc. Ensure that air can circulate freely around the back of the cabinet. To ensure best performance, if the appliance is positioned below an overhanging wall unit, the minimum distance between the top of the cabi-net and the wall unit must be at least 100 mm. Ideally, however, the appliance should not be positioned below overhanging wall units. Accurate leveling is ensured by one or more adjust-able feet at the base of the cabinet. This refrigerating appliance is not intended to be used as a built-in appliance.
It must be possible to disconnect the appliance from the mains power supply; the
plug must therefore be easily accessible after installation.
Electrical connection

  • Before plugging in, ensure that the voltage and frequency shown on the rating plate correspond to your domestic power supply. The appliance must be earthed. The power supply cable plug is provided with a contact for this purpose. If the domestic power supply socket is not earthed, connect the appliance to a separate earth in compliance with current regulations, consulting a qualified electrician.
  • A specially grounded plug has been connected to the power cable of your refrigerator. This plug should be used with a specially grounded socket of 16 amperes. If there is no such socket in your house, please have it installed by an authorized electrician.
  • Do not use splitters, extension cords or adapters.
  • The manufacturer declines all responsibility if the above safety precautions are not observed.This appliance complies with the E.E.C. Directives.


First use / cleaning the interior

Before using the appliance for the first time, wash the interior and all internal accessories with lukewarm water and some neutral soap so as to remove the typical smell of a brand new product, then dry thoroughly.

Do not use detergents or abrasive powders, as these will damage the finish.

Thermostat settingeta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 15
The fridge freezer thermostat automatically regulates the inside temperature of the compartments. By rotating the knob from position 1 to 5, colder temperatures can be obtained.

Do not try to rotate knob beyond 1 position it will stop your appliance.

  • 1 – 2: For short-term storage of food in the freezer compartment, you can set the knob between the minimum and medium position.
  • 3 – 4: For long-term storage of food in the freezer compartment, you can set the knob to the medium position.
  • 5: For freezing fresh food. The appliance will work for longer. So, after the desired condition is reached, return the knob to the previous setting.

Super freezing
For maximum freezing capacity, please turn on this switch 24 hours before placing fresh food. After placing fresh food in the freezer, 24 hours in ON position is generally sufficient. In order to save energy, please turn off this switch after 24 hours from placing fresh food.
Warnings about temperature adjustments

  •  It is not recommended that you operate your fridge freezer in environments colder than 10 °C in terms of its efficiency.
  • Temperature adjustments should be made according to the frequency of door openings and the quantity of food kept inside the fridge freezer.
  • When you first switch on the appliance, you should ideally try to run it without any food in for 24 hours and not open the door. If you need to use it straight away, try not to put a large quantity of food inside.
  • A 5 minute delay function is included to prevent damage to the compressor of your fridge freezer, when you unplug it and then plug it in again to operate it, or when an energy breakdown occurs. Your fridge freezer will start to operate normally after 5 minutes.
  • Your fridge freezer is designed to operate in the ambient temperature intervals stated in the standards, according to the climate class stated in the information label. It is not recommended that your fridge freezer is operated in the environments which are out of the stated temperature intervals. This will reduce the cooling efficiency of the fridge.
  • This appliance is designed for use at an ambient temperature within the 16°C – 32°C range.


Ice trayeta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 16

  • Fill the ice tray with water and place in the freezer compartment.
  • After the water has completely turned into ice, you can twist the tray as shown below to remove the ice cubes.


Fridge compartment

  • To reduce humidity and the consequent increase in frost, never place liquids in unsealed containers in the fridge compartment. Frost tends to concentrate in the coldest parts of the evaporating liquid and in time will more frequent defrosting will be required.
  • Never place warm food in the fridge compartment. Warm food should be allowed to cool at room temperature and should be arranged to ensure adequate air circulation in the fridge compartment.
  • Nothing should touch the back wall of the appliance as it will cause frost and packaging to stick to it. Do not open the fridge door too frequently.
  • Arrange meat and cleaned fish (wrapped in packages or sheets of plastic) which you intend to use in 1-2 days, in the bottom section of the fridge compartment.
  • Store fruit and vegetable items loose in the crisper containers.

Position different food in different compartments according to below table

Refrigerator compartments Type of food
Door or balconies of fridge compartment * Food with natural preservatives, such as jams, juices, drinks, condiments

* Do not store perishable foods


Crisper drawer (salad drawer)

* Fruit, herbs and vegetables should be placed separately in the crisper bin

* Do not store bananas, onions, potatoes, garlic in the


Fridge shelf – bottom Chiller (box/drawer) * Raw meat, poultry, fish (for short-term storage)
Fridge shelf – middle * Dairy products, eggs
Fridge shelf – top * Foods tha do not need cooking, such as ready-to-eat foods, deli meats, leftovers

The best storage time in the refrigerator with the recommended setting follows:

Food Maximum storage time How and where to store
Vegetables and fruits 1 week Vegetable bin
Meat and fish 2-3 days Wrap in plastic foil, bags, or in a meat container and store on the glass shelf
Fresh cheese 3-4 days On the designated door shelf
Butter and margarine 1 week On the designated door shelf
Bottled products e.g. milk and yoghurt Until the expiry date recommended by the producer  

On the designated door shelf

Eggs 1 month On the designated door shelf
Cooked food 2 days All shelves

Freezer compartment

  • The use of freezer is, storing of deep-frozen or frozen foods for long periods of time and making ice cubes.
  • To freeze fresh food, ensure that as much of the surface as possible of food to be frozen is in contact with the cooling surface.
  • Do not put fresh food with frozen on side by side as it can thaw the frozen food.
  • While freezing fresh foods(i.e meat,fish and mincemeat), divide them in parts you will use in one time.
  • Once the unit has been defrosted replace the foods into freezer and remember to consume them in as short period of time.
  • Never place warm food in the freezer compartment. As it will disturb the frozen foods.
  • For storing the frozen foods;the instructions shown on frozen food packages should always be followed carefully and if no information is provided food should not be stored for more than 3 months from the purchased date.
  • When buying frozen foods ensure that these have been frozen at suitable temperatures and that the packing is intact.
  • Frozen foods should be transported in appropriate containers to maintain the quality of the food and should be returned to the freezing surfaces of the unit in the shortest possible time.
  • If a package of frozen food shows the sign of humidity and abnormal swelling it is probable that it has been previously stored at an unsuitable temperature and that the contents have deteriorated.
  • Not that; if you want to open again immediately after closing the freezer door, it will not be opened easily. It’s quite normal! After reaching equilibrium condition, the door will be opened easily.
  • The storage life of frozen foods depends on the room temperature, thermostat setting, how often the door is opened, the type of food and the length of time required to transport the product from the shop to your home.
  • Always follow the instructions printed on the package and never exceed the maximum storage life indicated.

Recommended location of each type of food in different compartments of the freezer (if included in your appliance – and taking into account the actual number of drawers / shelves in the freezer)

Refrigerator compartments Type of food
Bottom drawer/shelf raw meat, poultry, fish
Middle drawer/shelf frozen vegetables, chips
Top drawer/shelf ice cream, frozen fruit, frozen baked goods

The best storage time in the freezer with the recommended setting follows


Meat and fish



Maximum Storing time (month) Thawing time in room temperature (hours)
Steak Wrapping in a foil 6-10 1-2
Lamb meat Wrapping in a foil 6-8 1-2
Veal roast Wrapping in a foil 6-10 1-2
Veal cubes In small pieces 6-10 1-2
Lamb cubes In pieces 4-8 2-3
Minced meat In packages without using spices 1-3 2-3
Giblets (pieces) In pieces 1-3 1-2
Bologna sausage/ salami Should be packaged even if it has membrane Until thawed
Chicken and turkey Wrapping in a foil 7-8 10-12
Goose and Duck Wrapping in a foil 4-8 10
Deer, Rabbit, Wild Boar In 2.5 kg portions and as fillets 9-12 10-12
Fresshwater fishes (Salmon, Carp, Crane, Siluroidea)  


After cleaning the bowels and scales of the fish, wash and dry it; and if necessary, cut off the tail and head.



To the fullest thawing
Lean fish; bass, turbot, flounder 4-8 To the fullest thawing
Fatty fishes (Tunny, Mackarel, bluefish, anchovy)  


To the fullest thawing
Shellfish Cleaned and in bags 4-6 To the fullest thawing
Caviar In its package, aluminium or plastic container 2-3 To the fullest thawing
Snails In salty water, aluminum or plastic container 3 To the fullest thawing

Vegetables and Fruits



Maximum Storing time (month)  

Thawing time in room temperature (hours)




Take the leaves apart, cut the heart into pieces, and leave it in water with a little lemon juice

for a while






Can be used frozen

String beans and


Wash and cut into small pieces and boil in water  



Can be used frozen

Beans, pea Hull and wash and boil in water 12 Can be used frozen
Mushrooms and asparagus Wash and cut into small pieces. 6-9 Can be used frozen
Cabbage Cleaned and boil in water 6-8 2
Eggplant Cut to pieces of 2cm after washing 10-12 Separate the slices
Corn Clean and pack with its stem or as sweet corn 12 Can be used frozen
Carrot Clean and cut to slices and boil in water 12 Can be used frozen


Cut the stem, cut into two pieces, remove the core and boil in water  



Can be used frozen

Spinach Washed and boil in water 6-9 2
Apple and pear Peel and slice 8-10 (in the fridge) 5
Apricot and Peach Cut into two pieces and remove the stone 4-6 (in the fridge) 4
Strawberry and Blac- kberry Wash and hull 8-12 2
Cooked fruits Adding 10 % of sugar in the container 12 4
Plum, cherry, sourberry Wash and hull the stems 8-12 5-7
Maximum Storing time (months) Thawing time in room temperature (hours) Thawing time in oven (minutes)
Bread 4-6 2-3 4-5 (220-225°C)
Biscuits 3-6 1-1,5 5-8 (190-200 °C)
Pastry 1-3 2-3 5-10 (200-225 °C)
Pie 1-1,5 3-4 5-8 (190-200 °C)
Phyllo dough 2-3 1-1,5 5-8 (190-200 °C)
Pizza 2-3 2-4 15-20 (200 °C)


  • The power supply must be disconnected.eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 17
  • Do not clean the appliance by pouring water. Make sure that no water enters the lamp housing and other electrical components..eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 18
  • The fridge freezer should be cleaned periodically using a solution of bicarbonate of soda and lukewarm water.eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 19
  • Clean the accessories separately with soap and water Do not clean them in the dishwashereta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 20
  • Do not use abrasive products, detergents or soaps. After washing, rinse with clean water and dry carefully. When you have finished cleaning, reconnect the plugto the mains supply with dry hands.eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 21
  • Clean the condenser with a broom at least twice a year. This will help you to save on energy costs and increase productivity.eta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 22

Defrosting fridge compartmenteta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 23

  • Defrosting occurs automatically in the refrigerator compartment during operation; the water is collected by the evaporation tray and evaporates automatically.
  • The evaporation tray and the water drain hole should be cleaned periodically with the defrost drain plug to prevent the water from collecting at the bottom of the refrigerator instead of flowing out.
  • You can also clean the drain hole by pouring 1/2 glass of water down it.

Defrosting freezer compartment
The frost, accumulated in the freezer compartment, should be removed periodically (Use the plastic scraper provided). The freezer compartment should be cleaned in the same way as the refrigerator compartment, with the defrost function of the compartment at least twice a year.
For this

  • The day before you defrost, set the thermostat dial to “5” position to freeze the food completely.
  • During defrosting, frozen food should be wrapped in several layers of paper and kept in a cool place. The inevitable rise in temperature will shorten its storage life. Remember to use this food within a relatively short period of time.
  • Set the thermostat knob to position “•” or unplug the unit. Leave the door open until the unit is completely defrosted.
  • To accelerate the defrosting process, one or more bowls of warm water can be placed in the freezer compartment.
  • Dry the inside of the unit carefully and set the thermostat knob to the MAX position.

Replacing LED lighting
If your refrigerator has LED lighting contact the help desk as this should be changed by authorized personnel only.

TRANSPORTATION AND CHANGING OF POSITIONeta 253990000E Two-Door Refrigerator with Freezer User Manual  & troubleshooting 24

  • The original packages and foamed polystyrene can be retained if required.
  • During transportation, the appliance should be secured with a wide string or a strong rope.
  • The instructions written on the corrugated box must be followed while transporting.
  • Before transporting or changing the installation position, all the moving objects (ie,shelves,crisper…) should be taken out or fixed with bands in order to prevent them from getting damaged.


If your fridge freezer is not working properly, it may be a minor problem, therefore to save time and money, check the following, before calling an electrician.
What to do if your appliance does not operate check that

  • There is no power,
  • The general switch in your home is disconnected,
  • The thermostat setting is on “•” position ,
  • The socket is not faulty. To check this, plug the appliance in to another socket which you know is working.

What to do if your appliance performs poorly check that

  • You have overloaded the appliance,
  • The thermostat setting is on position “1” (if so set the thermostat dial to a suitable value).
  • The doors are closed properly,
  • There is no dust on the condenser,
  • There is enough space at the rear and side walls.

If your fridge is operating too loudly

  • Normal Noises
  • Compressor noise
  • Normal motor noise: This noise means that the compressor operates normally
  • Compressor may cause more noise for a short time when it starts.

Bubbling noise and splash

This noise is caused by the flow of the refrigerant in the tubes of the system.

If you hear any other noises check that: 

  • The appliance is level
  • Nothing is touching the rear of the appliance
  • The objects on the appliance are vibrating.

If there is water in the lower part of the refrigerator check that

  • The drain hole for the water is not clogged (use the defrost drain plug to clean the drain hole).


  • If you do not intend to use the appliance for long time (for example during the summer holidays) unplug and clean the appliance and leave the door open to prevent the formation of mildew and smells.
  • To stop the appliance completely, unplug it from the main socket (for cleaning and when the doors are left open).
  • If a problem persists after you have followed all the instructions above, please consult the nearest Authorised Service Centre.


  • Technical information can be found on the type plate inside the appliance (or on its back side) and on the energy label.
  • Information Sheet” and “Directions for Use” can be downloaded at:
  • QR code on the energy label supplied with the appliance provides a web link to information concerning the specification of this appliance in the EU EPREL database.
  • Keep the energy label together with user manual and all other documentation supplied with this appliance.
  • The same information in the EPREL database can also be found at: https: //
  • The model name (product number) can be found on the type plate of the appliance and also on the energy label supplied with the appliance.
  • We reserve the right to change technical specifications.


  • • Always use original spare parts.
    • When contacting our authorised service or information line, make sure you have the following information available: the model name (product number) and serial number (SN).
    • This information can be found on the type plate (or on a separate label near it).
    • Original spare parts for particular selected components of the product are available at least 7 or 10 years from the launch of the last piece of the appliance on the market (depending on the type of the component).
    • The manufacturer provides standard legal warranty for the appliance for a period of 24 months.
    • For more information regarding service and purchase of spare parts, visit our website:


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