greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide & troubleshooting

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 1

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 2

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greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 5

 

BATTERY SPECIFICATIONS

29807

  • Battery: 21.6Vgreenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 6 2Ah, 43.2Wh, 24V MAX
  • Voltage per cell: 3.6V ; Number of cells: 6
  • Charge time: 45 min.
    (use 29817 Charger(VDE plug) or 29827(BS plug) )

29837

  • Battery: 21.6Vgreenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 74Ah, 86.4Wh, 24V MAX
  • Voltage per cell: 3.6V ; Number of cells: 12
  • Charge time: 90 min.
    (use 29817 Charger(VDE plug) or 29827(BS plug) )

For the proper use, maintenance and storage of this battery, it is crucially important that you read and understand the instructions given in this manual.

To avoid serious injury, risk of fire, explosion and danger of electric shock or electrocution:

  • If the battery pack case is cracked or damaged, DO NOT insert into the charger. Replace with a new battery pack.
  • DO NOT charge these battery packs with any other type of charger.
  • DO NOT try to short circuit any terminals of battery pack.

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 8WARNING
If the battery fluid gets in your eyes, rinse immediately with clean water for at least 15 minutes. Get immediate medical attention. Do not charge the battery pack in rain or in wet conditions. Do not immerse the tool, battery pack, or charger in water or other liquid.

  • Do not allow the battery pack or charger to overheat. If they are warm, allow them to cool down. Recharge only at room temperature.
  • Do not place the battery pack in the sun or in a warm environment. Keep at normal room temperature.
  • Keep in shady, cool and dry condition, if the battery is not charged for a long time; charge the battery for 2 hours every 2 months.
  • The battery pack cells may develop a small leak under extreme usage or temperature conditions. If the outer seal is broken and the leakage gets on your skin:
    –– Use soap and water to wash immediately.
    –– Neutralize with lemon juice, vinegar, or other mild acid.
  • If leakage gets in your eyes, follow instructions above and seek medical attention.
  • Please check prior use, if output voltage and current of the battery charger is suitable for the charging battery pack.

CHECKING BATTERY CAPACITY
Press the battery capacity indicator (BCI) button. The lights will illuminate according to the batteries capacity level. See chart below:

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 9

 

SAFETY NOTES AND PRECAUTIONS

  1. Do not disassemble the battery.
  2. Keep away from the children.
  3. Do not expose the battery to water or salt water, battery should be stored in a cool and dry location and should place the battery in cool and dry environment.
  4. Do not place the battery in high-temperature locations, such as near a fire, heater, etc.
  5. Do not reverse the positive terminal and the negative terminal of the battery.
  6. Do not connect the positive terminal and the negative terminal of the battery to each other with any metal objects.
  7. Do not knock, strike or step on the battery.
  8. Do not solder directly onto the battery and pierce the battery with nails or other edge tools.
  9. In the event that the battery leaks and the fluid gets into one’s eye, do not rub the eye. Rinse well with water. Immediately discontinue use of the battery, if, while using the battery emits an unusual smell, feels hot, changes color, changes shape, or appears abnormal in any other way.

 

BATTERY CHARGER SPECIFICATIONS

24V Charger: 29817 (VDE plug), 29827 (BS plug)
Input: 100-240V greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 10 50-60Hz, 1.5A Max
Output: 24V greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 11 3A

  • DO NOT probe the charger with conductive materials.
  • DO NOT allow liquid inside the charger.
  • DO NOT try to use the charger for any other purpose than what is presented in this manual.
  • Unplug the charger before cleaning and when there is no battery pack in the charger.
  • Do not try to connect two chargers together.
  • Do not use the charger in the circumstances that the output Polarity does not match the load polarity.
  • For indoor use only.
  • The cover may under no circumstances be opened. If the cover is damaged, then the charger may no longer be used.
  • Do not recharge non-rechargeable batteries.

 

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 12WARNING
To avoid risk of fire, electric shock, or electrocution:

  • Do not use a damp cloth or detergent on the battery or battery charger.
  • Always remove the battery pack before cleaning, inspecting, or performing any maintenance on the tool.

CLEANING
Wipe the outside of the charger with a dry, soft cloth. Do not hose down or wash with water.

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greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 14WARNING
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

  • Children shall not play with the appliance.
  • Cleaning and user maintenance should not be made by children without supervision.
  • If the supply cord is damaged, it must be replaced by manufacturer, its service agent or similarly qualified persons in order to aviod a hazard.
  • Do not cover the ventilation slots on the top of the charger. Do not set the charger on a soft surface i.e. blanket, pillow. Keep the ventilation slots of the charger clear.
  • Do not allow small metal items or material such as steel wool, aluminum foil, or other foreign particles into the charger cavity.
  • Use only 29807/29837 rechargeable Liion batteries.

 

ENVIRONMENTALLY SAFE BATTERY DISPOSAL

 

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 15

The following toxic and corrosive materials are in the batteries used in this tool battery pack:
Li-ion, a toxic material.

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 16WARNING
All toxic materials must be disposed of in a specified manner to prevent contamination of the environment. Before disposing of damaged or worn out Lithium-ion battery packs, contact your local waste disposal agency, or the local Environmental Protection Agency for information and specific instructions. Take the batteries to a local recycling and/or disposal centre, certified for Li-ion disposal.

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 17WARNING
If the battery pack cracks or breaks, with or without leaks, do not recharge it and do not use. Dispose of it and replace with a new battery pack. DO NOT ATTEMPT TO REPAIR IT!

To avoid injury and risk of fire, explosion, or electric shock, and to avoid damage to the environment:

  • Cover the battery’s terminals with heavy duty adhesive tape.
  • DO NOT attempt to remove or destroy any of the battery pack components.
  • DO NOT attempt to open the battery pack.

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 18WARNING

  • If a leak develops, the released electrolytes are corrosive and toxic. DO NOT get the solution in the eyes or on skin, and do not swallow it.
  • DO NOT place these batteries in your regular household trash.
  • DO NOT incinerate.
  • DO NOT place them where they will become part of any waste landfill or municipal solid waste stream.
  • Take them to a certified recycling or disposal centre.

 

CHARGING PROCEDURE

NOTE: The battery is not shipped fully charged. It is recommended to fully charge before use to ensure that maximum run time can be achieved. This lithium-ion battery will not develop a memory and may be charged at any time.

  1. Plug the charger into an AC power outlet.
  2. Insert the battery pack (1) into the charger (2).

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 19

This is a diagnostic charger. The Charger LED Light (3) will illuminate in specific order to communicate the current battery status. They are as follows:

CHARGING PROCEDURE (LED INDICATOR)

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 20

False Defect Note:
When the battery is inserted into the charger, and the status LED flashes, remove the battery from the charger for 1 minute, then reinsert. If the status LED indicates normal than the battery pack is good. If the status LED is still blinking, remove the battery pack and unplug the charger. Wait 1 minute and plug the charger back in and reinsert the battery pack. If the status LED indicates normal than the battery pack is good. If the status LED is still blinking then the battery pack is defective and needs to be replaced.

Note: When the red indicator flickers, pull out the battery from the charger and insert again
within 2 hours. If the indictor shows charging, that means the battery is good. After 2 hours, please pull out the battery and also pull out the AC power plug of the charger for 1 miniute, and then insert the AC power plug and the battery again. If the indictor shows charging, that means the battery is good. If not, the battery needs to be changed.

 

CHECKING THE CHARGER

If the battery pack does not charge properly:

  • Check the current at the power outlet with another tool. Make sure that the outlet is not turned off.
  • Check that the charger contacts have not been shorted by debris or foreign material.
  • If the surrounding air temperature is not normal room temperature, move the charger and battery pack to a location where the temperature is between 6 ˚C and 40˚C.

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 21 WARNING
If the battery is inserted into the charger when warm or hot, the CHARGING LED indicator light on the charger may switch on and illuminate ORANGE. If this occurs allow the battery to cool outside of the charger for approximately 30 minutes.

 

CHARGER MOUNTING

  1. This charger can be installed hanging on a wall using two screws (not supplied).
  2. Locate the placement for the charger to be wall mounted.
  3. If fastening to wood studs use 2 wood screws.
  4. Drill two holes 2 3/8” (6 cm) on center ensuring they are level.
  5. If fastening to drywall use wall anchors and screws to secure the charger to the wall.

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 22

NOTE: If the battery and the charger won’t be used for a long time, please remove the battery from the charger and pull out the AC power plug.

 

IMPORTANT SAFETY INSTRUCTIONS

  1. SAVE THESE INSTRUCTIONS – DANGER: TO REDUCE RISK OF FIRE OR ELECTRIC SHOCK CAREFULLY FOLLOW THESE INSTRUCTIONS.
  2. Confirm the voltage available at each country location before using the charger.
  3. If the shape of the plug does not fit the power outlet, use an attachment plug adaptor of the proper configuration for the power outlet.

CORRECT DISPOSAL OF THIS PRODUCT:

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 23This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

REMOVAL OF WASTE BATTERIES AND ACCUMULATORS

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 24

Li-ion
Member States shall ensure that manufacturers design appliances in such a way that waste batteries and accumulators can be readily removed. Where they cannot be readily removed by the end-user. Member States shall ensure that manufacturers design appliances in such a way that waste batteries and accumulators can be readily removed by qualified professionals that are independent of the manufacturer. Appliances in which batteries and accumulators are incorporated shall be accompanied by instructions on how those batteries and accumulators can be safely removed by either the end-user or by independent qualified professionals. Where appropriate, the instructions shall also inform the end-user of the types of battery or accumulator incorporated into the appliance.

 

Greenworks Tools Warranty Policy for DIY machines

PERIOD OF WARRANTY
All new Greenworks Tools machinery is supplied with a 2 year parts and labour warranty from original date of purchase. A 30 day warranty is available for machines used professionally as Greenworks Tools are designed primarily to be used by DIY consumers. This warranty is non-transferable.

LIMITATIONS
This warranty applies only to defective parts/components and does not cover repairs due to:

  1. Normal wear and tear.
  2. Routine tune up or adjustment.
  3. Damage caused by improper handling/abuse/misuse or neglect.
  4. Overheating due to lack of maintenance.
  5. Damage due to fittings/fasteners becoming loose/detached through lack of maintenance.
  6. Damage caused by cleaning with water.
  7. Machines serviced or repaired by non-authorised Greenworks Tools service centres.
  8. Machines incorrectly assembled or adjusted.
  9. Damage caused by improper use of the machine.
  10. Damage caused by improper winterisation (pressure washers)
  11. Items considered as consumable parts are not normally covered by the warranty, including but not limited to:
    ● Batteries
    ● Electric cables
    ● Blade and blade assemblies
    ● Belts
    ● Filters
    ● Chucks and tool holders
  12. Certain products may contain components such as engines, transmissions from an alternative manufacturer, these items will be subject to the appropriate manufacturer’s warranty policy except where Greenworks Tools Europe GmbH agrees to underwrite any claims outside the said manufacturer’s warranty period.
  13. Second hand goods are not covered under this warranty policy.
  14. The fitting of spares, replacements or extra components which are not supplied or approved by Greenworks Tools Europe GmbH.

Warranty
To claim a warranty on any product under this policy a proof of original purchase is required. Credit card statement do not qualify as sufficient proof of purchase. In the first instance of a warranty event occurring the consumer should return the product to the original place of purchase with their proof of purchase. The machine will be sent to our central service facility and an inspection made. If the machine be found to be at fault it will be repaired and sent back to the address of the consumer free of charge. Machines that retail for less than €100 euros including sales taxes will generally be replaced.

If the central service facility finds that machine is not found to be at fault then the consumer will be advised they will need to pay for the cost of the repair.

This warranty policy is subject to change from time to time to accommodate the needs of new products. A copy of the latest warranty policy will be available at www.greenworkstools.eu.

 

EC DECLARATION OF CONFORMITY

Manufacturer: Changzhou Globe Co., Ltd.
Address: No.65 Xinggang Road Zhonglou Zone Changzhou, Jiangsu 213000 P.R.China

Name and address of the person authorised to compile the technical file:
Name: Ted Qu Haichao (Quality Director)
Address: Greenworks Tools Europe GmbH, Wankelstrasse 40. 50996 Cologne German

Herewith we declare that the product

Category: 24V battery charger
Model: 29817, 29827
Serial number: See product rating label
Year of Construction: See product rating label

  • is in conformit with the relevant provisions of the Low Voltage Directive 2014/35/EU
  •  is in conformit with the provi ions of the following other EMC directive (2014/30/EU).

And furthermore, we declare that the following (parts/clauses of) European harmonised standards have been used
EN 60335-2-29, EN 60335-1, EN 62233, EN 55014-1,
EN 55014-2, EN 61000-3-2, EN 61000-3-3

Place, date: Changzhou, 14/12/2016

Signature: Ted Qu Haichao

greenworks 24V Lithium-Ion Rechargeable Battery and Charger User Guide  & troubleshooting 25

Quality Director

 

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References

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