HIKVISION DS-K5032 Series Visitor Terminal User Guide

HIKVISION DS-K5032 Series Visitor Terminal User Guide & troubleshooting

HIKVISION DS-K5032 Series Visitor Terminal User Guide
HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 1

1 Appearance

HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 2

2 Wiring

HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 3

3 Installation

Installation Environment:
  • Avoid backlight, direct sunlight, and indirect sunlight.
    HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 4
  • For better recognition, there should be light
    source in or near the installation environment

Steps:

  1. Put the device on the surface. This equipment is suitable for mounting on concrete or other non-combustible surface only.
    HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 5
  2. Plug the power supply in the power interface.
    HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 6
  3. Press the power switch to power on the device. The device will enter the main page after powering on. If required, you can connect the device with the network
    HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 7HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 8
    HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 9

4 Quick Start

1 Create Administrator Account

  1. For the first time login, you should create an administrator account first before you can do further operations. Power on the device and the account registration page will be displayed.
  2. Create an user name for the administrator account of the visitor terminal.
  3. Create a password for the administrator account.
  4. Confirm the password.
  5. Tap Create User
    HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 10

HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 11We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the
password monthly or weekly can better protect your product.

2 Login

You can log in to the visitor terminal as an administrator. After entering user name and password, you can click tap Login to login the visitor terminal

3 System Settings

You can configure system settings for the visitor terminal, such as person and ID comparison, visitor credential type, and network settings.

  1. Tap in the upper-right corner of the visitor terminal’s home page to enter the system settings page.
  2. Configure system parameters. For self-service visitor terminal, you are required to authenticate your identity as the administrator first. In this case, enter the administrator password to authenticate

5 Visitor Registration/Check-Out

Staff-Service Mode

Register

  1. Tap Register on the home page to start registering the visitor.
  2. Open the passport of the visitor, and then place it onto the scanning area of the visitor terminal to capture a picture of the visitor’s information on the passport.
  3. Let the visitor position her/his face in front of the camera of the visitor terminal, and then tap Capture. Make sure the face image is clear.
  4. Set visitor information, including the first name, last name, profile photo, ID type, ID number, person group, access group, phone number, visitee, etc.
  5. Tap Register to complete registration. For details, refers to the user manual

Check Out

For a staff-service visitor terminal, the visitors cannot check out by herself/himself. Only the reception personnel and similar staff can check out the visitors. For details, refers to the user manual.
Tap in the Operation column of the visitor list to manually check out a visitor, or select a visitor form the visitor list, and then tap Check out to check out the visitor

Self-Service Mode

Register
Self-Service Mode

  1. Open your passport, and then place it onto the scanning area to allow the visitor terminal to capture a picture of the your information on the passport.
  2.  Tap Register on the Home page to start registration.
  3. Skip person and ID comparison.
  4. Position your face in front of the camera of the visitor terminal, and then tap Capture to capture your face picture.
  5. Enter your information, including first name, last name, phone number, visitee, visit purpose, etc. The information on the displayed visitor pass will change in real time when you enters your information.
  6. Tap Register to complete registration. For details, refers to the user manual

Check Out

  1. Tap Check-Out on the home page.
  2. Place the passport, visitor pass onto the scanning area of the terminal, or swipe card to check out. For details, refers to the user manual.

Tips When Collecting/ Comparing Face Picture

Expression
  • Keep your expression naturally when collecting or comparing face pictures, just like the expression in the picture on the right
  • Do not wear hat, sunglasses, or other accessories that can affect the facial recognition function.
    HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 12
  • Do not make your hair cover your eyes, ears, etc. and heavy makeup is not allowed.

Posture

In order to get a good quality and accurate face picture, position your face looking at the camera when collecting or comparing face picture.

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Size

Make sure your face is in the middle of the collecting window.
HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 14

Regulatory Information

FCC Information
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 15This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the RE Directive
2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU

HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 162006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info

HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 172012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info

HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 18Warning In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
This equipment is not suitable for use in locations where children are likely to be present.
To prevent possible hearing damage, do not listen at high volume levels for long periods. Battery:

  •  Do not ingest battery. Chemical burn hazard!
  • This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
  • Keep new and used batteries away from children.
  • If the battery compartment does not close securely, stop using the product and keep it away from children.
  • If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
  • Risk of explosion if the battery is replaced by an incorrect type.
  • Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types).
  • Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion.
  • Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.
  •  Do not subject the battery to extremely low air pressure, which may result in an explosion or the leakage of flammable liquid or gas.
  • Dispose of used batteries according to the instructions. All the electronic operation should be strictly compliance with the electrical safety regulations, fire prevention regulations and other related regulations in your local region. Please use the power adapter, which is provided by normal company. The power consumption cannot be less than the required value. Do not connect several devices to one power adapter as adapter overload may cause over-heat or fire hazard. Please make sure that the power has been disconnected before you wire, install or dismantle the device. When the product is installed on wall or ceiling, the device shall be firmly fixed. If smoke, odors or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the device yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.)

HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 19Caution
No naked flame sources, such as lighted candles, should be placed on the equipment.
The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the equipment on a bed, sofa, rug or
other similar surface. The serial port of the equipment is used for debugging only. Do not drop the device or subject it to physical shock, and do not expose it to high electromagnetism radiation. Avoid the equipment installation on vibrations surface or places subject to shock (ignorance can cause equipment damage). Do not place the device in extremely hot (refer to the specification of the device for the detailed operating temperature), cold, dusty or damp locations, and do not expose it to high electromagnetic radiation. The device cover for indoor use shall be kept from rain and moisture. Exposing the equipment to direct sun light, low ventilation or heat source such as heater or radiator is forbidden (ignorance can cause fire danger). Do not aim the device at the sun or extra bright places. A blooming or smear may occur otherwise (which is not
a malfunction however), and affecting the endurance of sensor at the same time. Please use the provided glove when open up the device cover, avoid direct contact with the device cover, because the acidic sweat of the fingers may erode the surface coating of the device cover. Please use a soft and dry cloth when clean inside and outside surfaces of the device cover, do not use alkaline detergents. Please keep all wrappers after unpack them for future use. In case of any failure occurred, you need to return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage on the device and lead to additional costs. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer. Biometric recognition products are not 100% applicable to anti-spoofing environments. If you require a higher security level, use multiple authentication modes.

©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/). Please use this Manual with the guidance and assistance of professionals trained in supporting the Product. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES
NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT
RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Data Protection
During the use of device, personal data will be collected, stored and processed. To protect data, the development of Hikvision devices incorporates privacy by design principles. For example, for device with facial recognition features, biometrics data is stored in your device with encryption method; for fingerprint device, only fingerprint template will be saved, which is impossible to reconstruct a fingerprint image.
As data controller, you are advised to collect, store, process and transfer data in accordance with the applicable data protection laws and regulations, including without limitation, conducting security controls to safeguard personal data, such as, implementing reasonable administrative and physical security controls, conduct periodic reviews and assessments of the effectiveness of your security controls.
Scan the QR code to get the user manual for detailed information.

HIKVISION DS-K5032 Series Visitor Terminal User Guide  & troubleshooting 20

 

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