HOOVER Power Scrub Elite Carpet Cleaner User Manual

HOOVER Power Scrub Elite Carpet Cleaner User Manual & troubleshooting

HOOVER Power Scrub Elite Carpet Cleaner User Manual
HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 3

Welcome to Hoover ownership.
Get cleaning confidence for up to 2 years with the Hoover limited warranty.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY. IF USED COMMERCIALLY WARRANTY IS VOID.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 4 WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, DAMAGE OR INJURY:

  • Fully assemble before operating.
  • Operate cleaner only at voltage specified on data plate on lower back of cleaner.
  • Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.
  • Use indoors only.
  • Do not immerse. Use only on carpet moistened by cleaning process.
  • Use only HOOVER cleaning products intended for use with this machine.
  • Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.
  • Use only as described in this manual. Use only manufacturer’s recommended attachments and products.
  • Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
  • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle plug or appliance with wet hands.
  • Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair and anything that may reduce air flow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Turn off all controls before unplugging.
  • Use extra care when cleaning on stairs. To avoid personal injury or damage and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.
  • Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
  • Connect to a properly grounded outlet only. See Grounding Instructions.
  • Unplug before connecting SpinScrub® powered hand tool.
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use without filters and tanks in place.
  • Do not clean over floor electrical outlets.

WARNING: This product contains chemicals known to the State of California to cause cancer, birth defects or reproductive harm. WASH HANDS AFTER HANDLING.

GROUNDING INSTRUCTIONS:
This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug (A) illustrated in Fig. 1. A temporary adapter (D) may be used to connect this plug to a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig. 2). The temporary adapter should be used only until a properly grounded outlet (B) can be installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or the like (F) extending from the adapter must be connected to a permanent ground (G) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 5       HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 6

CAUTION: TO REDUCE THE RISK OF DAMAGE:

  • Avoid picking up hard, sharp objects with this product, as they may cause damage.
  • Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
  • Do not use sharp objects to clean out hose as they can cause damage.
  • To assist in reducing drying time, be certain the area is well ventilated when using detergents and other cleaners with this machine.
  • To help prevent matting and resoiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
  • Do not store extractor with solution in tanks.
  • With brushes and brush roll on, do not allow cleaner to sit in one location for an extended period of time, as damage to the floor can result.
  • Do not use this extractor on hard floors. Using this machine on hard floors may scratch or damage your floor.
  • Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and remove to a hard surface and (b) place unit on absorbent material (such as a towel) to soak up drips.

Carton Contents

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 7

  • A. Carpet Cleaner
  • B. Water/Solution Tank
  • C. Upper Handle
  • D. Handle Screws
  • E. SpinScrub® Brush Assembly
  • F. Mesh Tool Storage Bag
  • G. Accessory Hose
  • H. Upholstery Tool*
  • I. Stair Tool*
  • J. Crevice Tool*
  • K. 2-in-1 Antimicrobial Tool*
  • L. Sample Bottle of Cleaning Solution
  • Tools vary per model.
    Accessories not included with your model may be purchased separately by visiting Hoover.com

How to assemble your Power Scrub Elite™

  1. Insert the handle into the base.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 8
  2. Insert both screws and tighten with a screwdriver.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 9
  3. Angle the Solution/Clean Water tank above the Dirty Water Recovery Tank and click it into place.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 10
  4. Wrap the power cord around the cord hooks for convenient storage.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 11

Features

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 12

  1. Water & Solution Trigger: Press to release
  2. ON/OFF Pedal
  3. Wash/Rinse Mode Selector
  4. Clean Water/Solution Tank
  5. Dirty Water Recovery Tank
  6. Dirty Water Recovery Tank Latch
  7. Solution Connection Port for Hose
  8. Nozzle
  9. Hose Connection Port
  10. Cord Storage Hook
  11. Handle Release Pedal
  12. Cord Clip
  13. Cleaning Mode Dial
  14. Clean Water Fill Port
  15. Solution Fill Port
Cleaning Modes
  1. Turn the cleaning mode selection dial on the base of the unit to choose your preferred cleaning mode. Align arrow to preferred mode.
    • a. Quick Clean Mode: Best for a quick, surface clean because carpets dry in less than 1 hour.
      HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 13
      Figure A
    • b. Deep Clean Mode: Best overall results for a thorough, deep clean.
      HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 14
      Figure B

Tools

  • Stair Tool*: 6 inches wide with 2 built-in rows of bristles for cleaning carpeted stairs.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 15
  • Upholstery Tool*: 1 row of bristles for effectively cleaning upholstery.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 16
  • Crevice Tool*: Great for use around baseboards and hard to reach areas.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 17
  • 2-in-1 Antimicrobial Tool*: Allows you to choose between two inserts. The rubber nub insert is for unpleasant stain removal and hygienic clean-ups. The bristle insert is for tough scrubbing power.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 18

 

  • Tools vary per model. Accessories not included with your model may be purchased separately by visiting Hoover.com.

Before you begin Cleaning

Vacuum carpet and upholstery thoroughly with a Hoover vacuum before use.

Don’t use the carpet cleaner as a traditional vacuum cleaner.

Use your Hoover carpet cleaner only if upholstery fabric is marked with a “W” (for “wet” clean) or “S/W” (for “solvent/dry” or “wet” clean). Don’t clean fabric marked “S” (“solvent/ dry” clean only).

Test for colorfastness in a small, hidden area. Gently rub surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.

Move furniture out of area to be cleaned. Place aluminum foil or wax paper under legs of furniture too heavy to move to prevent wood finishes from staining carpet. Pin up furniture skirts and draperies.

Pretreat spots and heavy traffic areas with a Hoover® Cleaning Solution*. See the “Cleaning Solutions” section.

  • Available at additional cost if not included with your model.
Pretreating:

For best results, pretreat stains with a Hoover spot treatment (see Hoover Cleaning Solution Guide) to help loosen and remove even the most stubborn stains.

NOTE: To prevent staining, use plastic or aluminum foil to protect wood or metal surfaces from possible water spray.

NOTE: To avoid damage to wood floors underneath area rugs or carpet, place waterproof material (ex: plastic) underneath them before cleaning.

Getting started with your Power Scrub Elite™

To fill the Clean Water/Solution Tank
  1. Press down on top latch of clean water tank and pull to remove.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 19
  2. Twist off the clean water cap on the top of the clean water tank. Add warm water to fill line and replace cap. – DO NOT BOIL OR MICROWAVE WATER (Do not fill with water above 140˚ F (60˚ C).
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 20
  3. Twist off the solution cap on the top of the clean water tank and pour cleaning solution into tank. Replace cap.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 21
  4. Angle the Solution/Clean Water tank back on the base and click it into place.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 22
Cord

Unwrap the power cord and plug unit in an electrical outlet.
HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 23

How to empty
  1. Turn the cleaner off and unplug from electrical outlet.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 24
  2. Release Dirty Water Tank Latch.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 25
  3. Grab the Dirty Water Tank handle and remove from carpet cleaner base.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 26
  4. Place on a flat surface and unlatch Dirty Water Tank lid located below the Quick Spout Pour cap.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 27
  5. Empty tank, rinse and allow to air dry.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 28

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 29 IMPORTANT
Be sure to replace the Quick Spout Pour Cap to ensure proper suction.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 30 IMPORTANT
Regarding Dirty Water Tank Lid: For full suction it is important that the Dirty Water Tank Lid is securely in place. If misplaced, poor to no suction will result.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 31 IMPORTANT
For full suction, it is important that the Dirty Water Tank is properly secured before cleaning.

Continue using dry strokes until little water is visible passing through the nozzle.
For best results, Hoover recommends rinsing carpet with water only. This removes residual carpet cleaning solution. Fill Solution Tank with water and repeat. For heavily soiled areas, repeat. Avoid saturating carpet.

NOTE: Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction (see “Automatic shut-off”). You will also see the float rise and shut off suction at the same time.

NOTE: It is best to alternate wet and dry strokes as described above. See cleaning modes section to choose best cleaning mode for desired results.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 32 CAUTION
Do not clean over floor electrical outlets. Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place unit on an absorbent material (such as a towel) to soak up drips.

Using your Power Scrub Elite™

  1. Choose cleaning mode by turning the dial on the base to “Quick Clean” or “Deep Clean” mode.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 33
    NOTE: See cleaning mode descriptions.
  2. Ensure Wash/Rinse dial on the Clean Water Tank is turned to “Wash”.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 34
  3. Plug into electrical outlet. Step on the Power Pedal to turn ON.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 35
  4. Step on the Handle Release Pedal to recline the unit for cleaning position.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 36
  5. Squeeze trigger to apply water and cleaning solution. Slowly push forward then backwards while squeezing the trigger.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 37
  6. Release the trigger and slowly push forward. Then slowly pull back toward you without squeezing the trigger. Continue pushing forward and back without squeezing the trigger until little water is visible passing through the nozzle.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 38
  7. For Best Results, Hoover recommends rinsing the carpet with clean water only. This will remove residual carpet cleaning solution from your carpets. To Rinse with clean water only, set the wash/ rinse dial to Rinse and then repeat steps 5 and 6.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 39

Tools and Accessories

How to Attach Hose

Read “Before You Begin Cleaning” instructions. Be sure to check Hoover Cleaning Guide and the cleaning code on your upholstery. Use your cleaner only on upholstery marked “W” or “W/S”.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 40 CAUTION
To reduce risk of injury from moving parts – Unplug before servicing

  1. Attach hose to the unit by opening the Hose Connection Port on the nozzle. Insert hose end, aligning the indicator with the unlock arrows.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 41
  2. Rotate clockwise to lock position.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 42
  3. Hold open the Hose Solution Port door.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 43
  4. Plug the Hose Solution Tube connector firmly into the Hose Solution Port.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 44

If additional cleaning is necessary, wait until the upholstery is completely dry before using the tool again.
Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction (see “Automatic Shutoff”).
When finished cleaning, follow “After Cleaning” and “After Using Tool” instructions.

How to Remove Hose
  1. Disconnect Hose Solution Tube from Hose Solution Port by pulling up firmly. Do not pull on tube, this may cause damage. Port door will automatically close.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 45
  2. Rotate hose end counterclockwise from the locked position to the unlocked position and remove by pulling out.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 46
  3. Snap the Hose Port Door on the Nozzle back into place. Make sure to snap it firmly back into place to ensure proper suction.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 47
How to Attach Tools
  1. To ensure maximum performance and to protect your carpet, be sure to place the handle in the upright position while using the hose. Placing the handle in the upright position shuts off the SpinScrub® brushes.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 48
  2. Connect tool to hose by sliding it onto the connector until it securely locks into place.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 49
  3. Using your thumb, push forward and up on the latch to remove tool.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 50

NOTE: Do not place unit at top of stairway to avoid falling down stairs. Place unit at bottom of stairs and work up.

After Using Tools
  1. Drain hose by removing the solution tank and turning the cleaner ON. Aim hose in a downward angle and press trigger to remove excess water.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 51
  2. Turn OFF cleaner. Disconnect the hose and solution tube from cleaner.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 52
  3. Drain solution tube by placing the round end in the sink and placing the tool in sink. Press the trigger to release air and fluid.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 53
  4. Replace hose and tools in the Mesh Tool Storage Bag.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 54

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 55 CAUTION
Always turn off appliance before connecting or disconnecting hose.

Cleaning Carpeted Stairs
  1. Read “Before You Begin Cleaning” instructions.
  2. Attach hose and solution tube as instructed.
  3. Place handle in upright position. SpinScrub® brushes will not rotate while handle is in upright position.
  4. Fill Clean Water Tank according to instructions.
  5. Fill Solution Tank with HOOVER solution according to instructions.
  6. Attach tool to end of hose.
  7. Dry hands and plug cleaner into a properly grounded outlet.
  8. Set Wash/Rinse Selection to WASH. Turn cleaner ON.
  9. Pre-spray the carpeted stair by holding the tool about one inch above the carpet and push it forward while pressing the trigger (Fig. C).
  10. Position tool against the riser and slightly press it into carpet pile. Press the trigger and pull the tool slowly over the carpet. Release trigger at end of stroke.
  11. Lift tool, and position it against riser. Pull tool slowly over carpet without pressing trigger (Fig. D).
  12. Overlap strokes by 1/2 inch to help prevent streaking.
  13. It is best to alternate wet and dry strokes as described in steps.

    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 56 CAUTION

    Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.
    9-12. End with more dry strokes to aid in faster drying of carpet.
  14. To avoid saturating carpet, do not use more than 4 wet strokes over any one area. Always end with dry strokes.
  15. If additional cleaning is necessary, wait until the carpet is completely dry before using the tool again.
  16. Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction. You will also see the float rise and shut off suction at the same time.
  17. When finished cleaning, follow “After Cleaning” and “After Using Tool” instructions.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 57
Figure: C
HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 58
Figure: D

Maintenance

NOZZLE: HOW TO CLEAN AND STORE
  1. To prevent possible leaking, remove and empty Clean Water Tank and Dirty Water Tank.
  2. With handle in upright position, tilt carpet cleaner back so that handle rests on the floor.
  3. Rotate Nozzle latch to unlock position (Fig. E).
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 59
    Figure: E
  4. Pull up on Nozzle slightly to unsnap Nozzle from foot of carpet cleaner.
  5. Pull Nozzle forward to remove from carpet cleaner. Be sure the Nozzle does not get caught on Recovery Tank Latch (Fig. F).
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 60
    Figure: F
  6. Rinse debris from Nozzle.
  7. Position Nozzle onto foot, making sure to align the tabs at the bottom of the Nozzle with the notches on the foot (Fig. G).
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 61
    Figure: G
  8. Snap Nozzle to foot.
  9. Rotate Nozzle latch to lock position.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 62 CAUTION
To reduce the risk of injury from moving parts – Unplug before connecting SpinScrub® Hand Tool. Not to be used for grooming pets.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 63IMPORTANT
The nozzle must be in the proper position in order for the Dirty Water Tank to go on properly and for the unit to have proper suction.

BRUSHES: HOW TO CHANGE AND CLEAN

How to Remove

  1. To prevent possible leaking, remove Clean Water Tank and Dirty Water Tank.
  2. With handle in upright position, tilt cleaner back until handle rests on the floor.
  3. Grab brush assembly and pull firmly (Fig. H).
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 64
    Figure: H
  4. The brushes can be cleaned under running water.

How to Replace

  1. Align black posts on both ends of brush assembly with the slots on the bottom of the cleaner.
  2. Make sure that the hexagonal post (A) also aligns with the hexagonal hole (B). Turn brushes slightly until post fits easily into hole.
  3. Press brush assembly firmly to snap into place.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 65 CAUTION
To reduce the risk of injury from moving parts – Unplug before connecting SpinScrub® Hand Tool. Not to be used for grooming pets.

Storage
Before storing: Empty Clean Water Tank and let air dry. Replace on cleaner. Empty Dirty Water Tank, rinse tank and lid thoroughly with clean water and let air dry.

Allow brushes and underside of carpet cleaner to air dry thoroughly before storing carpet cleaner on a carpeted or wood surface.

Lubrication
The motor is equipped with bearings that contain sufficient lubrication for the life of the motor.

The addition of lubricant could cause damage. Therefore, do not add lubricant to motor bearings.

Hoover® Cleaning Solution Guide

Use only Hoover cleaning solutions to prevent potential harm to your carpet cleaner and keep your warranty

For best results, use your Carpet Cleaner + Spot Treatment + Solutions.
Hoover has a full line of Detergents and Spot

Treatments to complement your Hoover carpet cleaner and the specific condition of your carpet.

To prevent project interruption, keep Detergent on hand and store with your carpet cleaner. Spot Treatment may be used as a pretreatment immediately before you clean your carpets, or as an independent treatment between cleaning your carpets.

EXPERT CARPET SOLUTIONS: PROFESSIONAL GRADE
  • Expert Clean™ Carpet Washer Detergent
    Powerful, professional strength cleaner lifts dirt and removes allergens for our deepest, extreme clean.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 66
  • Expert Clean™ Spot Treatment Gel
    Professional grade targeted gel removes tough stains like ground-in dirt, allergens, chocolate and wine.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 67
  • Expert Pet™ Carpet Washer Detergent
    Powerful, professional strength enzymes break down biological stains, dirt and odor for a truly deep clean.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 68
  • Expert Pet™ Spot Treatment Spray
    Professional grade targeted enzyme spray removes tough stains like dirt, oils, urine and residual odor.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 69
PLUS CARPET SOLUTIONS
  • Clean Plus™ Carpet Washer Detergent
    Powerful cleaner for everyday dirt and grime.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 70
  • Clean Plus™ Spot Spray
    Powerful spot spray for everyday dirt and grime.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 71
  • Pet Plus™ Carpet Washer Detergent
    Powerful cleaner enhanced with enzymes to tackle pet messes and eliminate odor.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 72
  • Pet Plus™ Spot Spray
    Powerful spot spray enhanced with enzymes to tackle pet messes and eliminate odor.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 73
  • Pro Plus™ Carpet Washer Detergent
    Professional strength carpet & upholstery solution removes stubborn stains and odors.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 74
HARD FLOOR SOLUTIONS
  • Multi-Floor Plus™ Hard Floor Solution
    Powerful hard floor cleaning solution removes everyday dirt and grime.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 75
  • Tile & Grout Plus™ Hard Floor Solution
    Powerful hard floor cleaning solution cleans and revitalizes tile and grout surfaces.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 76
  • Steam Plus™ Hard Floor Solution
    Powerful hard floor cleaning solution combines with steam to safely wash hard floors.
    HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 77

Need Help?

If you need further assistance:

If your product needs servicing within the warranty period, please contact Customer Service at 1-800-944-9200; Mon-Fri 7am – 6pm EST. Always identify your carpet washer by the complete model number when requesting information or ordering parts. (The model number of the carpet washer is located on the data plate).
PLEASE DO NOT RETURN THIS CLEANER TO THE STORE.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 78 WARNING
To reduce risk of fire and electric shock due to internal component damage, use only Hoover cleaning products intended for use with the appliance as noted below.

QUESTIONS OR CONCERNS?
Contact Us:
1-800-944-9200
If you have any questions, visit Hoover.com or connect with us:
Twitter: @HooverUSA
Facebook: facebook.com/hoover
Do not return to store. See back of product for model number.

Troubleshooting

Any other servicing should be done by an authorized service representative.
USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 for further instruction before continuing use.

HOOVER Power Scrub Elite Carpet Cleaner User Manual  & troubleshooting 79 WARNING
To reduce the risk of personal injury – Unplug before cleaning or servicing

PROBLEM

POSSIBLE CAUSE

POSSIBLE SOLUTION

Cleaner won’t run.

Not firmly plugged in.

Plug unit in firmly.

No voltage in wall plug.

Check fuse or breaker in home.

Blown fuse or tripped breaker.

Replace fuse or reset breaker in home.

Fuse in cleaner blown.

Take to service center.

Low suction.

Dirty Water Tank full/automatic shut off engaged.

Remove and empty Dirty Water Tank. See “How to Empty”.

Blockage in tool on end of hose.

Remove tool and clear blockage.

Dirty Water Tank lid not on correctly.

Make sure lid is on securely See “How to Use”.

Dirty Water Tank Debris Filter Clogged.

See “How to Clean”.

Blockage in nozzle.

See “How to Clean”.

Recovery Tank not properly secured.

Replace Recovery Tank and secure recovery tank latch.

Hose nozzle stops spraying liquid during use.

Clean Water Tank or Degergent Container is empty.

Turn off cleaner and fill Clean Water Tank and Detergent Container.

Loose connection to solution port on foot of cleaner.

Check for secure connection to solution port on foot of cleaner.

Hose nozzle will not spray after filling the Clean Water Tank or Detergent Container.

Air is trapped in the pump and hose.

Turn on the cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to 1 minute.

Hold trigger to floor and squeeze trigger.

Aim downward and squeeze trigger.

Hose will not spray after priming pump.

Pump is defective.

Call for service: 1-800-944-9200

Not connected properly.

Check connection.

Clean water won’t dispense.

Clean Water Tank not firmly in place.

Make sure tank is securely locked in position.

Clean Water Tank or solution container empty.

Refill container according to cleaning instructions.

Solution won’t dispense.

Mode knob is in “Rinse Mode”.

Turn knob to “Wash”.

Brushes won’t rotate during floor cleaning.

Please check the screen on the front of the unit behind the nozzle, the filter may be dirty.

Shut off unit and clean filter in upright position. SpinScrub® will not rotate in upright position.

SERVICE

SERVICE INFORMATION

ANY SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE Call 1-800-944-9200 USA & Canada.

In the event that further assistance is required, visit an authorized service center. Find one nearest you by visiting our website at www.hoover.com. Costs of any transportation to and from any place of repair are to be paid by the owner. Always identify your product by the model number and manufacturing code when requesting information or ordering replacement parts. (The model number and manufacturing code are on the back of the product).

WARRANTY

LIMITED TWO YEAR WARRANTY (DOMESTIC USE).
WHAT THIS WARRANTY COVERS

When used and maintained in normal household use and in accordance with the Owner’s Manual, your HOOVER® product is warranted against original defects in material and workmanship for a full two years from date of purchase (the “Warranty Period”). During the Warranty Period, Hoover® will provide labor and parts at no cost to you to correct any such defect in products purchased in the United States, U.S. Military Exchanges and Canada.

HOW TO MAKE A WARRANTY CLAIM

If this product is warranted, take or send the product to either a Hoover® Sales and Service Center or Hoover® Authorized Warranty Service Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A., phone: 1-800-944-9200 OR visit Hoover® online at www.hoover.com. For additional assistance or information concerning this Warranty or the availability of warranty service outlets, call the Hoover® Consumer Response Center, Phone 1-800-944-9200, Mon Fri 8am-7pm EST. In Canada, contact Hoover® Canada, Carson Building, 100 Carson St., Etobicoke, Ontario M8W 3R9, Phone: 1-800-944-9200,
Mon-Fri 8am-7pm EST.

WHAT THIS WARRANTY DOES NOT COVER

This warranty does not cover: use of the product in a commercial operation (such as maid, janitorial and equipment rental services), improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Hoover®, owner’s acts or omissions, use outside the country in which the product was initially purchased and resales of the product by the original owner. This warranty does not cover pick up, delivery, transportation or house calls, however, if you mail your product to a Hoover® Sales and Service Center for warranty service, cost of shipping will be paid one way.

This warranty does not apply to products purchased outside the United States, including its territories and possessions, outside a U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from a party that is not an authorized retailer, dealer, or distributor of Hoover® products.

OTHER IMPORTANT TERMS

This warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.

THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER®. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL HOOVER® BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER.

Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.

 

HOOVER Power Scrub Elite Carpet Cleaner User Manual – Download [optimized]
HOOVER Power Scrub Elite Carpet Cleaner User Manual – Download

FAQ


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