HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual & troubleshooting

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 1MATRIX

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 2


Always wear a properly filed helmet that complies with CPSC or CE safety standards when you ride your scooter.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 3 Correct Fitting:
Make sure your helmet covers your forehead.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 4 Incorrect Fitting:
Forehead is exposed and vulnerable to serious injury.

Failure to follow the basic instructions and safety precautions listed in the user manual can lead to damage to your device, other property damage, serious bodily injury, and even death.
Thank you for purchasing the Hover-1 Matrix Electric Scooter. Please read all instructions carefully before using and retain this manual for future use and reference.
This manual applies to the Matrix Scooter.

  • In order to avoid dangers that are caused by collisions, falls, and loss of control, please learn how to ride the Matrix safely.
  • You can learn operating skills by reading the product manual and watching videos.
  • This manual includes all operating instructions and precautions, and users must read it carefully and follow the instructions.
  • Hover-1 can not be held liable for damage or injury caused by failure to understand and follow the warnings and instructions in this manual.


  1. Use only the supplied charger with this scooter.
    Charger Manufacturer: Shenzhen Fuyuandian Power Co., Ltd
    Model: FY0184200400
  2. The operating temperature range of the Matrix is 32-104° F (0-40° C).
  3. Do not ride on icy or slippery surfaces.
  4. Read the user manual and warning labels before riding.
  5. Store the Matrix in a dry, ventilated environment.
  6. When transporting the Matrix, avoid violent crashes or impacts.


Low temperature will affect the lubrication of moving parts inside the Matrix scooter, increasing internal resistance. At the same time, in low temperatures, the discharge capacity and the capacity itself of the battery will be significantly decreased.
Use caution when riding the Matrix in cold temperatures (below 40 degrees F).
Doing so may increase the risk of mechanical failures of the scooter, which may lead to damage to your device, other property damage, serious bodily injury, and even death.


  • Keep the device away from heat sources, direct sunlight, humidity, water, and any other liquids.
  • Do not operate the device if it has been exposed to water, moisture, or any other liquids to prevent electric shock, explosion, and/or injury to yourself and damage to the device.
  • Do not use the device if it has been dropped or damaged in any way.
  • Repairs to electrical equipment should only be performed by the manufacturer. Improper repairs void the warranty and may place the user at serious risk.
  • Do not puncture or harm the exterior surface of the product in any way.
  • Keep the device free from dust, lint, etc.
  • Do not use this device for anything other than its intended use or purpose. Doing so may damage the device or lead to property damage, injury or death.
  • This product is not a toy. Keep out of reach of children.
  • Do not expose batteries, battery pack, or batteries installed to excessive heat, such as direct sunlight, or open flame.
  • Do not allow hands, feet, hair, body parts, clothing or similar articles to come in contact with moving parts, wheels or drive train, while the engine is running.
  • Do not operate or allow others to operate the Matrix until the user understands all instructions, warnings and safety features described in this manual.
  • Check with your doctor if you have a medical condition that could affect your ability to use the Matrix.
  • Persons with head, back or neck ailments or prior surgeries to those areas of the body are not recommended to use the Matrix.
  • Do not operate if you are pregnant, have a heart condition, or have both.
  • Persons with any mental or physical conditions that may make them susceptible to injury or impair their physical or mental capabilities to recognize, understand and perform all of the safety instructions and to be able to assume the hazards inherent in unit use, should not use the Matrix.

In this manual, the above symbol with the word “NOTES” indicates instructions or relevant facts the user should remember prior to using the device.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 5 CAUTION!
In this manual, the above symbol with the word “CAUTION” indicates a hazardous situation that, if not avoided, can cause minor or moderate injury.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 6 WARNING!
In this manual, the above symbol with the word “WARNING” indicates a hazardous situation that, if not avoided, can cause death or serious injury.
Please keep the serial number on file for warranty claims as well as proof of purchase.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 7 WARNING!
WARNING: Prolonged Exposure to UV Rays, Rain, and the Elements
May Damage the Enclosure Materials.
Store Indoors When Not in Use.


The Hover-1 Matrix is a personal transporter. Our technology and production processes are developed with strict testing for each Matrix scooter. Operating the Matrix without following the contents of this manual may lead to damage to your Matrix or bodily injury.
This manual is designed to give you the information you need for the safe operation and maintenance of your Matrix. Please read it thoroughly before riding your Matrix.


  • Hover-1 Matrix Electric Scooter
  • Wall Charger
  • Operation Manual

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 8


1. Fender
2. Right Foot Mat
3. Battery Indicator
4. Running Indicator
5. Left Foot Mat
6. Tire
7. Power Button (Located in rear)
8. Charge Port (Located in rear)
9. Protective Chassis Casing


The device uses digital electronic gyroscopes and acceleration sensors to control balance and motion, depending on the user’s center of gravity. The device also uses a control system to drive the motors that are located within the wheels. The device has a built-in inertia dynamic stabilization system that can help assist with balance when moving forward and backwards, but not while turning.

TIP – To increase your stability, you must shift your weight in order to overcome the centrifugal force during turns, especially when entering a turn at higher speeds.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 9 WARNING
Any Hover-1 Matrix that does not work properly can cause you to lose control and fall. Inspect the entire device thoroughly before every ride, and do not ride it until any problems have been corrected.


Net Weight:
Max Speed:
Max Distance Range:
Max Incline Angle:
Minimum Turning Radius:
Battery Type:
Battery Voltage:
Battery Capacity:
Power Requirement:
Wheel Size:
Product size:
Bluetooth Range:
Bluetooth Speaker:
Contains FCC ID:
BT ID: D034634
HY-MATRX – Hover-1 Matrix
15.4 lbs (7.0 kg)
44-160 lbs (20-72.5 kg)
Up to 7 mph (11.3 km/h)
Up to 3 miles (4.83 km)
10° degrees

36 V
2.0 Ah
AC 100-240V, 50/60 Hz
6.5 Inches (16.5 cm)
23 x 7.28 x 7 inch (584x185x178mm)
Up to 26ft
V4.0 with stereo sound quality


Power On: Take your device out of the box and place it flat on the floor. Press the power button (located on the rear of your device) once. Check the LED indicator (located in the center of your device). The battery indicator light should be lit, indicating the device is powered on.
Power Off: Press the power button once.

There are four sensors under the foot mats on your Matrix.
When riding the scooter, you must ensure you are stepping on the foot mats. Do not step or stand on any other area of your scooter.
The Matrix may vibrate or spin in one direction if weight and pressure are applied to only one-foot mat.

The display board is located in the middle of the Matrix.

  • Green LED Light indicates the hoverboard is fully charged.
  • Red flashing LED light and beeping indicates low battery.
  • Yellow light indicates the board is charging.

When the LED light turns red, please recharge the Matrix.

When the operator triggers the foot mats, the Running Indicator LED will light up, which means that the system enters the running state.
When the system has an error during operation, the running LED light will turn red (for more details see SAFETY ALERTS).


The Matrix has a powerful built-in wireless speaker so you can play your music while riding.

1) Turn on your Matrix and the speakers will “Ping” to announce that it’s waiting for a Bluetooth ® connection. This will indicate your Matrix speaker is now in pairing mode.
2) Place the Matrix and the Bluetooth ® device to which you would like to pair it within the operating distance. We recommend keeping the two devices no further than 3 feet apart during pairing.
3) Ensure Bluetooth ® is enabled on your phone or music device. Refer to the manufacturer’s instructions for how to enable Bluetooth ® on your device.
4) Once you have activated Bluetooth ® on your device, select the option “HY-MATRIX” from the list of available Bluetooth ® devices.
5) If required, enter the PIN code “000000” and confirm the entry.
6) The Matrix will say “Paired” when successfully paired.
7) Please note, the pairing mode on the Hover-1 will last for two minutes.
If no devices are paired after two minutes, the Matrix speaker will automatically return to standby mode.
8) If pairing is unsuccessful, turn off the Matrix first and re-pair following the aforementioned steps.
9) If your smart phone is out of range, or the battery is low on your Matrix, your speaker may disconnect from your smart device, and the Matrix will say “Disconnected.” To reconnect, follow the aforementioned steps, or recharge your scooter.

NOTE: Once you have paired the Matrix speaker with a device, the speaker will remember this device and will pair automatically when the device’s Bluetooth ® is activated and in range. You do not need to re-pair any previously connected devices.

Your scooter can pair up to two multi-point devices. You can reconnect a previously paired device without going through the pairing or PIN process on up to two devices.

Once the Matrix Bluetooth speaker is paired to your device, you can stream music wirelessly through it. Only one speaker will play music as the other speaker is strictly for safety alerts from your Hover-1. Select the track you wish to listen to on your device to listen via the speaker. All volume and track controls will be made using your music device.
Should you encounter any problems while streaming, please refer to your device’s user manual.


It is important that you fully understand all elements of your Matrix. If these elements are not used correctly, you will not have full control of your Matrix. Before you ride, learn the functions of the various mechanisms on your scooter.
Practice using these elements of your Matrix at slower speeds in a flat, open area before taking the device out in public areas.

Ensure that your Matrix is in proper working order each and every time you ride. If a part of the scooter does not function correctly, please contact our Customer Support Center.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 10 WARNING
Any Hover-1 Matrix that does not work properly can cause you to lose control and fall. Do not ride a Matrix with a part that is damaged; replace the damaged part before riding.

  • Ensure the battery is fully charged before riding your scooter.
  • Ensure that the screws on the front and back tires are locked firmly before each ride.
  • Please wear all appropriate safety and protective gear as previously mentioned in the User Manual before operating your Matrix.
  • Make sure to wear comfortable clothes and flat closed-toe shoes when operating your device.
  • Please carefully read the User Manual, which will assist in explaining the basic working principles and provide tips on how to best enjoy your experience.


Different localities and countries have different laws governing riding on public roads, and you should check with local officials to ensure you are complying with these laws.
Hover-1 is not liable for tickets or violations given to riders who do not follow local laws and regulations.

  • For your safety, always wear a helmet that meets CPSC or CE safety standards. In the event of an accident, a helmet can protect you from serious injury and in some cases, even death.
  • Obey all local traffic laws. Obey red and green lights, one-way streets, stop signs, pedestrian crosswalks, etc.
  • Ride with traffic, not against it.
  • Ride defensively; expect the unexpected.
  • Give pedestrians the right of way.
  • Do not ride too close to pedestrians and alert them if you intend to pass them from behind.
  • Slow down at all street intersections and look to the left and right before crossing.

Your Matrix is not equipped with reflectors. It is not recommended that you ride in conditions of low visibility.

When you ride in low-visibility conditions such as fog, dusk, or night, you might be difficult to see, which could lead to a collision. In addition to keeping your headlight on, wear bright, reflective clothing when riding in poor lighting conditions.

Think about safety when you ride. You can prevent many accidents if you think about safety. Below is a helpful checklist for Compact riders.


  •  Do not ride above your skill level. Ensure you have had enough practice with all functions and features of your Matrix.
  • Before stepping on your Matrix, make sure it is placed flat on level ground, the power is on, and the Running Indicator light is green. Do not step on if the Running Indicator light is red.
  • Do not try to open or modify your Matrix. Doing so voids the manufacturer warranty and may cause your Matrix to fail, resulting in injury or death.
  • Do not use the Matrix in a manner that would put people or property in danger.
  • If riding near others, keep a safe distance to avoid a collision.
  • Be sure to keep your feet on the pedals at all times. Moving your feet off your Matrix while driving is dangerous and may cause the Matrix to stop or veer sideways.
  • Do not operate the Matrix while under the influence of drugs and/or alcohol.
  • Do not operate the Hover-1 when you are restless or sleepy.
  • Do not ride your scooter off of curbs, ramps, or attempt to operate in a skate park, or empty pool. Misuse of your Matrix, voids the manufacturer warranty and may lead to injury or damage.
  • Do not continuously spin in place, it will cause dizziness and increases the risk of injury.
  • Do not abuse your Matrix, doing so can damage your unit and cause failure to the operating system leading to injury. Physical abuse, including dropping your Matrix, voids the manufacturer’s warranty.
  • Do not operate in or near puddles of water, mud, sand, stones, gravel, debris, or near rough and rugged terrain.
  • The Matrix can be used on paved surfaces that are flat and even. If you encounter uneven pavement, please lift your Matrix over and past the obstruction.
  • Do not ride in inclement weather: snow, rain, hail, sleek, on icy roads, or in extreme heat or cold.
  • Bend your knees when riding on the bumpy or uneven pavement to absorb the shock and vibration and help you keep your balance.
  • If you are unsure if you can safely ride on a specific terrain, step off and carry your Matrix. ALWAYS BE ON THE SIDE OF CAUTION.
  • Do not attempt to ride over bumps or objects greater than ½ in, even when prepared and bending your knees.
  • PAY ATTENTION – look at where you are riding and be conscious of the road conditions, people, places, property and objects around you.
  • Do not operate the Matrix in crowded areas.
  • Operate your Matrix with extreme caution when indoors, especially around people, property, and narrow spaces.
  • Do not operate the Matrix while talking, texting, or looking at your phone.
  • Do not ride your Matrix where it is not permitted.
  • Do not ride your Hover-1 near motor vehicles or on public roads.
  • Do not travel up or down steep hills.
  • The Matrix is intended for use by a single individual. DO NOT attempt to operate the Matrix with two or more people.
  • Do not carry anything while riding the Matrix.
  • Individuals with lack of balance should not attempt to operate the Matrix.
  • Pregnant women should not operate the Matrix.
  • The Matrix is recommended for riders ages 15 and older.
  • At higher speeds, always take into consideration longer stopping distances.
  • Do not step forward off of your Matrix.
  • Do not attempt to jump on or off your Matrix.
  • Do not attempt any stunts or tricks with your Matrix.
  • Do not ride the Matrix in dark or poorly lit areas.
  • Do not ride the Matrix off-road, near or over potholes, cracks, or uneven pavement or surfaces.
  • Keep in mind that you are 4.5 inches (11.43 cm) taller when operating the Matrix. Make sure to go through doorways safely.
  • Do not turn sharply, especially at high speeds.
  • Do not step on the fenders of the Matrix.
  • Avoid driving the Matrix in unsafe places, including near areas with flammable gas, steam, liquid, dust, and fiber, which could cause fire and explosion accidents.
  • Before riding, ensure that tires are in good condition and have sufficient tread remaining.
  • Do not operate near swimming pools or other bodies of water.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 11 WARNING
When a hoverboard and a kart (sold separately) are being used, it is NOT ADVISABLE to ride the combo uphill. If using on a steep incline above 5-10°, a safety mechanism built into the hoverboard will activate, which will shut down your hoverboard automatically. If this happens, dismount your hoverboard, place it on a flat surface, wait 2 minutes, and then power your hoverboard on again.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 12 WARNING:
To reduce the risk of injury, adult supervision is required. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools or other bodies of water; always wear shoes, and never allow more than one rider.



Before using your device, be sure to familiarize yourself with the operating procedures.

Make sure the device is fully charged before your initial use. For charging instructions, please follow the details under CHARGING YOUR  DEVICE.

Stand directly behind your device and place one foot on the corresponding foot mat (as described in the diagram below). Keep your weight on the foot which is still on the ground, otherwise, the device may begin to move or vibrate, making it difficult to step on evenly with your other foot. When you are ready, shift your weight to the foot already placed on the device and step on with your second foot quickly and evenly (as described in the diagram below).

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 13

Stay relaxed and step on quickly, confidently, and evenly. Imagine climbing stairs, one foot, then the other. Look up once your feet are even. The Matrix may vibrate or spin in
one direction if weight and pressure are applied to the only a one-foot mat. THIS IS NORMAL.
Find your center of gravity. If your weight is distributed correctly on the foot mats and your center of gravity is level, you should be able to stand on your device just as if you were standing on the ground.
On average, it takes 3-5 minutes just to get comfortable standing on your device and maintaining proper balance. Having a spotter will help you feel more secure. The Matrix is an incredibly intuitive device; it senses even the slightest bit of motion, so having any anxiety or reservation about stepping on may cause you to panic and trigger unwanted movement.
When you first begin using your device, the fastest way to move in your desired direction is to focus in that direction. You will notice that just thinking about which way you would like to go will shift your center of gravity, and that subtle movement will propel you in that direction.
Your center of gravity determines which direction you move, accelerate, decelerate, and come to a complete stop. As described in the diagram below, tilt your center of gravity in the direction you wish to move.
To turn, focus on the direction you wish to turn and stay relaxed.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 14 WARNING
Do not turn sharply or at high speeds to avoid danger. Do not turn or ride quickly along slopes, as it may cause injury.

As you get comfortable on the device, you will notice it becomes easier to maneuver. Remember at higher speeds, it is necessary to shift your weight to overcome the centrifugal force.
Bend your knees if you encounter bumps or uneven surfaces, then dismount and carry your Matrix to a safe operating surface.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 15

Try staying relaxed and focus on finding your center of gravity to maintain full control of your Matrix.

Dismounting your device can be one of the easiest steps, yet when done incorrectly, may cause you to fall. To properly dismount, from a stopped position, lift one leg up and set your foot back down on the ground (STEPPING BACK). Then step off completely as described in the following diagram.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 16

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 17 WARNING
Make sure to lift your leg completely off the foot mat to clear the device when stepping back to dismount. Failure to do so may send the Hover-1 Matrix into a tailspin.

Speed and weight limits are set for your own safety. Please do not exceed the limits listed here in the manual.

  • Maximum Weight: 160 lbs
  • Minimum Weight: 44 lbs
  • Maximum Speed: Up to 7 mph

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 18 WARNING 
Overweight exertion on the Matrix may increase the possibility of injury or product damage.

To prevent injury, when max speed is reached, the Matrix will beep to alert the user and tilt the rider slowly back.


The Matrix can travel a distance up to 3 miles on a fully charged battery in ideal conditions. The following are some of the major factors that will affect the operating range of your device.

  • Terrain: Riding distance is highest when riding on a smooth, flat surface. Riding uphill and/or on rough terrain will reduce distance significantly.
  • Weight: A lighter user will have further range than a heavier user.
  • Ambient temperature: Please ride and store the device under recommended temperatures, which will increase driving distance; battery life, and overall performance of your device.
  • Speed and Riding Style: Maintaining a moderate and consistent speed while riding produces maximum distance. Traveling at high speeds for extended periods, frequent starts and stops, idling and frequent acceleration or deceleration will decrease the overall distance.


If your Matrix is unbalanced, vibrating, or not turning properly, you can follow the below steps to calibrate it.

  • First, place the Matrix on a flat, horizontal surface such as the floor or a table.  The foot mats should be even with each other and not tilted forward or backward.  Make sure the charger is not plugged in and the board is turned off.
  • Press and hold the ON/OFF button for a total of 15 seconds. The scooter will turn on, lighting the battery indicator on the board.
  • Turn the board off and then turn the board back on. Press the power button twice. Calibration will now be completed.


While riding your Matrix, if there is a system error or illegal operation performed the device will prompt the user in a variety of ways.
You will notice the Running Indicator Light will turn RED and you will hear a beep sound alerting you to take precautions and cease operation, which may make the device stop suddenly.
The following are common occurrences where you will hear the Safety Alerts. These notices should not be ignored, but appropriate action should be taken to correct any illegal
operation, failure or errors.

  •  Unsafe riding surfaces (uneven, too steep, unsafe, etc.)
  • When you step on the device if the platform is tilted more than 10 degrees forward or backward.
  • Battery voltage is too low.
  • The device is still charging.
  • During operation, the platform self initiates to tilt due to excess speed.
  • Overheating, or motor temperature is too high.
  • The device has been rocking back and forth for over 30 seconds.
  • If the system enters protection mode, the alarm indicator will light up and the board will vibrate. This typically occurs when the battery is about to run out of power and stop abruptly.
  • If the platform is tilted forward or backward more than 10 degrees, your Matrix will power off and stop suddenly, possibly causing the rider to lose balance or fall off.
  • If any or both tires are blocked, the device will stop after 2 seconds.
  • When the battery level has depleted below protection mode, the device engine will power off and stop after 15 seconds.
  • While sustaining a high discharge current during use (such as driving up a steep slope for a long period of time), the device engine will power off and stop after 15 seconds.

When the Matrix turns off during a Safety Alert, all operating systems will halt. Do not continue attempting to ride the Matrix when the system initiates a stop. Turn your Matrix off and back on to unlock it from a Safety Lock.



  •  Ensure that the charging port is clean and dry.
  • Make sure that there is no dust, debris, or dirt inside the port.
  • Plug the charger into a grounded wall outlet. The charging indicator light ON THE CHARGER will be green.
  • Connect the cable with the power supply (100V-240V; 50/60 Hz).
  • Align and connect the 3-pin charging cable into the charging port of the Matrix.
  • Once attached to the board, the charging indicator light ON THE CHARGER should change to RED, indicating that your device is now being charged.
  • When the RED indicator light on your charger turns to GREEN, then your device is fully charged.
  • A full charge may take up to 6 hours. While charging, you will see a yellow flashing light on the scooter, which also indicates charging.
    Do not charge for more than 6 hours.
  • After fully charging your Matrix, unplug the charger from your device and from the power outlet.


Battery Type: Rechargeable lithium-ion battery
Charge Time: Up to 6 hours
Voltage: 36V
Initial Capacity: 2.0 Ah

The lithium-ion battery is built into the device. Do not disassemble the device to remove the battery or attempt to separate it from the device.

  • When charging the device, please use the enclosed 3-pin charging cable or otherwise ensure that the battery charging conditions are met.
  • Do not connect or attach the device or the battery to a power supply plug or directly to a car’s cigarette lighter.
  • Do not place the device or batteries near a fire, or into direct sunlight. Heating the device and/or the battery can cause additional heating, breaking, or ignition of the battery inside the device.
  • Do not continue charging the battery if it does not recharge within the specified charging time. Doing so may cause the battery to become hot, rupture, or ignite.
To preserve natural resources, please recycle or dispose of batteries properly. This product contains lithium-ion batteries. Local, state, or federal laws may prohibit disposal of lithium-ion batteries in ordinary trash. Consult your local waste authority for information regarding available recycling and/or disposal options.
HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 19 WARNING
Failure to follow the safety precautions listed below could lead to serious bodily injury and/or death.
  • Do not attempt to modify, change, or replace your battery.
  • Do not use your device if the battery begins to emit odor, overheats, or begins to leak.
  • Do not touch any leaking materials or breathe fumes emitted.
  • Do not allow children and animals to touch the battery.
  • The battery contains dangerous substances, do not open the battery or insert anything into the battery.
  • Only use the charger provided by Hover-1.
  • Do not attempt to charge the device if the battery has discharged or emits any substances. In that case, immediately distance yourself from the battery in case of fire or explosion.
  • Lithium-ion batteries are considered to be hazardous materials.
    Please follow all local, state, and federal laws in regards to recycling, handling, and disposing of Lithium-ion batteries.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 20 WARNING


This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Please note that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.


Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.


  • Do not expose the device to liquid, moisture, or humidity to avoid damage to the product’s internal circuitry.
  • Do not use abrasive cleaning solvents to clean the device.
  • Do not expose the device to extremely high or low temperatures as this will shorten the life of the electronic device, destroy the battery, and/or distort certain plastic parts.
  • Do not dispose of the device in the fire as it may explode or combust.
  • Do not expose the device to contact with sharp objects as this will cause scratches and damage.
  • Do not allow the device to fall from high places, as doing so may damage the internal circuitry.
  • Do not attempt to disassemble the device.
  • Use only the charger provided by Hover-1.

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 21 WARNING
Avoid using water or other liquids for cleaning. If water or other liquids enter the Hover-1 Matrix, it will cause permanent damage to the internal components.
HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 22 WARNING
Users who disassemble the Hover-1 Matrix scooter without permission will void the warranty.


For warranty information, Please visit us at: www.hover-1.com

Affix Serial Number Label Here:

HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 23 @RideHover1
HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 24 @RideHover1
HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 25 @RideHover1
HOVER-1 HY-MATRX Matrix Electric Hoverboard User Manual  & troubleshooting 26www.Hover-1.com


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