LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual

LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual & troubleshooting

LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 1

LG UP75 43 108.22cm 4K Smart UHD TVLG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 2

Title

Preparing

  1. Lifting and moving the TV
  2. Mounting on the Table
  3. Mounting to the Wall
  4. Antenna/Cable
  5. Satellite dish

Starting TV

  1. Turning on the TV
  2. Registering Magic Remote Control
  3. Using Remote Control
  4. Using Magic Remote Control
  5. Using Remote Control
  6. Connections
  7. Troubleshooting
  8. Specifications
  9. Open Source Software Notice Information
  10. Licenses

Before reading this manual

  • Read this manual thoroughly before operating your TV, and keep it for future reference.
  • On the website you can download the manual including installation, using, troubleshooting, specifications, license etc and view its contents on your PC or mobile device.

User Guide

  • For more information about this TV, read the USER GUIDE embedded in the product.
  • To open the USER GUIDE → → [Support] → [User Guide]

Separate Purchase

  • Separate purchase items can be changed or modified for quality improvement without any notification. Contact your dealer to buy these items. These devices only work with certain models.
  • The model name or design may be changed depending on the upgrade of product functions, manufacturer’s circumstances or policies.
  • Magic Remote Control : MR21GA Check whether your TV model supports Bluetooth in the Wireless Module Specification to verify whether it can be used with the Magic Remote.
  • A cable to connect antennas and external devices must be purchased separately.

NOTE

  • Product specifications or contents of this manual may be changed without prior notice due to upgrade of product functions.
  • The items supplied with your product may vary depending on the model.
  • Image shown may differ from your TV.

Warning

CAUTION

  • RISK OF ELECTRIC SHOCK
  • DO NOT OPEN

CAUTION

  • TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
  • NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

This symbol is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING

  •  TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
  • TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
  • Do not place the TV and/or remote control in the following environments:
  • Keep the product away from direct sunlight.
  • An area with high humidity such as a bathroom.
  • Near any heat source such as stoves and other devices that produce heat.
  • Near kitchen counters or humidifiers where they can easily be exposed to steam or oil.
  • An area exposed to rain or wind.
  • Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc. on or over the apparatus (e.g., on shelves above the unit).
  • Near flammable objects such as gasoline or candles, or expose the TV to direct air conditioning.
  • Do not install in excessively dusty places.
  • Otherwise, this may result in fire, electric shock, combustion/explosion, malfunction or product deformation.

Ventilation

  • Install your TV where there is proper ventilation.
  • Do not install in a confined space such as a bookcase.
  • Do not install the product on a carpet or cushion.
  • Do not block or cover the product with cloth or other materials while unit is plugged in.
  • Take care not to touch the ventilation openings. When watching the TV for a long period, the ventilation openings may become hot.
  • Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.
  • Do not move the TV whilst the Power cord is plugged in.
  • Do not use a damaged or loosely fitting power cord.
  • Be sure to grasp the plug when unplugging the power cord
  • Do not pull on the power cord to unplug the TV.
  • Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock.

Disconnecting the Device from the Main Power

  • The power plug is the disconnecting device. In case of an emergency, the power plug must remain readily accessible.
  • Do not let your children climb or cling onto the TV. Otherwise, the TV may fall over, which may cause serious injury.

Outdoor Antenna Grounding

  • If an outdoor antenna is installed, follow the precautions below.
  • An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can come in contact with such power lines or circuits as death or serious injury can occur.
  • Grounding (Except for devices which are not grounded).
  • TV with a three-prong grounded AC plug must be connected to a three-prong grounded AC outlet.
  • Ensure that you connect the earth ground wire to prevent possible electric shock.
  • Never touch this apparatus or antenna during a lightning storm. You may be electrocuted.
  • Make sure the power cord is connected securely to the TV and wall socket if not secured damage to the Plug and socket may occur and in extreme cases a fire may break out.
  • Do not insert metallic or inflammable objects into the product.
  • If a foreign object is dropped into the product, unplug the power cord and contact the customer service.
  • Do not touch the end of the power cord while it is plugged in.
  • You may be electrocuted.
  • If any of the following occur, unplug the product immediately and contact your local customer service.
  • The product has been damaged.
  • If water or another substance enters the product (like an AC adapter, power cord, or TV).
  • If you smell smoke or other odors coming from the TV.
  • When lightning storms or when unused for long periods of time.
  • Even the TV is turned off by remote control or button, AC power source is connected to the unit if not unplugged in.
  • Do not use high voltage electrical equipment near the TV (e.g., a bug zapper). This may result in product malfunction.
  • Do not attempt to modify this product in any way without written authorization from LG Electronics. Accidental fire or electric shock can occur.
  • Contact your local customer service for service or repair.
  • Unauthorized modification could void the user’s authority to operate this product.
  • Use only an authorized attachments / accessories approved by LG Electronics. Otherwise, this may result in fire, electric shock, malfunction, or product damage.
  • Never disassemble the AC adapter or power cord.
  • This may result in fire or electric shock.
  • Handle the adapter carefully to avoid dropping or striking it.
  • An impact could damage the adapter.
  • To reduce the risk of fire or electrical shock, do not touch the TV with wet hands.
  • If the power cord prongs are wet or covered with dust, dry the power plug completely or wipe dust off.

Batteries

  • Store the accessories (battery, etc.) in a safe location out of the reach of children.
  • Do not short circuit, disassemble, or allow the batteries to overheat.
  • Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.

Caution

  • Risk of fire or explosion if the battery is replaced by an incorrect type.

Moving

  • When moving, make sure the product is turned off, unplugged, and all cables have been removed.
  • It may take 2 or more people to carry larger TVs. Do not press or put stress on the front panel of the TV.
  • Otherwise, this may result in product damage, fire hazard or injury.
  • Keep the packing anti-moisture material or vinyl packing out of the reach of children.
  • Do not allow an impact shock, any objects to fall into the product, and do not drop anything onto the screen.
  • Do not press strongly upon the panel with a hand or a sharp object such as a nail, pencil, or pen, or make a scratch on it. It may cause damage to screen.

Cleaning

  • When cleaning, unplug the power cord and wipe gently with a soft/dry cloth.
  • Do not spray water or other liquids directly on the TV.
  • Do not clean your TV with chemicals including glass cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol etc., which can damage the product and/or its panel. Otherwise, this may result in electric shock or product damage.

Preparing

Lifting and moving the TV

  • Please note the following advice to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.
  • It is recommended to move the TV in the box or packing material that the TV originally came in.
  • Before moving or lifting the TV, disconnect the power cord and all cables.
  • When holding the TV, the screen should face away from you to avoid damage.
  • Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grill area.
  • When transporting a large TV, there should be at least 2 people.
  • When transporting the TV by hand, hold the TV as shown in the following illustration.
  • When transporting the TV, do not expose the TV to jolts or excessive vibration.
  • When transporting the TV, keep the TV upright, never turn the TV on its side or tilt towards the left or right.
  • Do not apply excessive pressure to cause flexing / bending of frame chassis as it may damage screen.
  • When handling the TV, be careful not to damage the protruding buttons.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 3

ATTENTION

  • Avoid touching the screen at all times, as this may result in damage to the screen.
  • When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.

Mounting on the Table

  •  Lift and tilt the TV into its upright position on a table.
  • Leave a 10 cm (minimum) space from the wall for proper ventilation.
  • Connect the power cord to a wall outlet.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 4
  • Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
  • If you install the TV on a stand, you need to take actions to prevent the product from overturning.
  • Otherwise, the product may fall over, which may cause injury.
  • Do not use any unapproved items to ensure the safety and product life span.
  • Any damage or injuries caused by using unapproved items are not covered by the warranty.
  • Make sure that the screws are inserted correctly and fastened securely.
  • (If they are not fastened securely enough, the TV may tilt forward after being installed.) Do not use too much force and over tighten the screws; otherwise screw may be damaged and not tighten correctly.

Securing TV to the Wall

  • Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV.
  • If there are bolts inserted at the eye-bolts position, remove the bolts first.
  • Mount the wall brackets with the bolts to the wall.
  • Match the location of the wall bracket and the eye-bolts on the rear of the TV.
  • Connect the eye-bolts and wall brackets tightly with a sturdy rope.
  • Make sure to keep the rope horizontal with the flat surface.
  • Use a platform or cabinet that is strong and large enough to support the TV securely.
  • Brackets, bolts and ropes are not provided.
  • You can obtain additional accessories from your local dealer.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 5

Mounting to the Wall
Attach an optional wall mount bracket at the rear of the TV carefully and install the wall mount bracket on a solid wall perpendicular to the floor. When you attach the TV to other building materials, please contact qualified personnel. LG recommends that wall mounting be performed by a qualified professional installer. We recommend the use of LG’s wall mount bracket. LG’s wall mount bracket is easy to move with cables connected. When you do not use LG’s wall mount bracket, please use a wall mount bracket where the device is adequately secured to the wall with enough space to allow connectivity to external devices. It is advised to connect all the cables before installing fixed wall mounts.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 6

  • Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.
  • For more information of screws and wall mount bracket, refer to the Separate Purchase.
  • If you intend to mount the product to a wall, attach VESA standard mounting interface (optional parts) to the back of the product.
  • When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.
  • Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.
  • For more information of screws and wall mount bracket, refer to the Separate Purchase.
  • If you intend to mount the product to a wall, attach VESA standard mounting interface (optional parts) to the back of the product.
  • When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 7
  • When installing the wall mounting bracket, it is recommended to cover the stand hole using tape, in order to prevent the influx of dust and insects. (Depending on model).LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 8

Wall Mounting Bracket

  • (Depending on model)
  • Make sure to use screws and wall mount bracket that meet the VESA standard. Standard dimensions for the wall mount kits are described in the following table.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 9
 

 

Model

43/50UP767*

43/50UP77*

43/50UP78*

43/50UP80*

43/50UP81*

55/65UP767*

55/60/65UP77*

55/65UP78*

55/60/65UP80*

55/65UP81*

Screws distance (A) (mm) 200 300
Standard screw M6 M6
Number of screws 2 2
Wall mount bracket WB21LMB WB21LMB

 

LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 10

 

 

 

Model

43/50UP75*

43/50UP76*

43/50UP767*

43/50UP77*

43/50UP78*

43/50UP80*

43/50UP81*

55UP75*

55UP76*

55UP767*

55UP77*

55UP78*

55UP80*

55UP81*

65UP75*

65UP76*

65UP767*

60/65UP77*

65UP78*

60/65UP80*

65UP81*

 

70/75UP767*

70/75UP77*

75UP78*

75UP80*

70/75UP81*

 

 

70/75UP75*

82/86UP80*

82/86UP81*

VESA (A x B) (mm) 200 x 200 300 x 300 300 x 300 400 x 400 600 x 400
Standard screw M6 M6 M6 M6 M8
Number of screws 4 4 4 4 4
Wall mount bracket LSW240B MSW240 OLW480B MSW240 OLW480B LSW440B LSW640B

 

Antenna/Cable

  • Connect the TV to a wall antenna socket with an RF cable (75 Ω).
  • Use a signal splitter to use more than 2 TVs.
  • If the image quality is poor, install a signal amplifier properly to improve the image quality.
  • If the image quality is poor with an antenna connected, try to realign the antenna in the correct direction.
  • An antenna cable and converter are not supplied.
  • For a location that is not supported with Ultra HD broadcasting, this TV cannot receive Ultra HD broadcasts directly.

Satellite dish

  • Connect the TV to a satellite dish to a satellite socket with a satellite RF cable (75 Ω). (Depending on model)

Starting TV

Turning on the TV

  • You can simply operate the TV functions, using the button.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 11

Using button

  • Power On (Press)
  • Power Off1) (Press and Hold)
  • Menu Control (Press2)
  • Menu Selection (Press and Hold3)
  1. All running apps will close, and any recording in progress will stop. (Depending on country)
  2. You can access and adjust the menu by pressing the button when TV is on.
  3. You can use the function when you access menu control.

Adjusting the menu

Note

  • If the TV is turned on for the first time after it was shipped from the factory, initialization of the TV may take a few minutes.
  1. Turns the power off.
  2. Changes the input source.
  3. Adjusts the volume level.
  4. Scrolls through the saved programmes.

Note

  • Your TV’s OSD (On Screen Display) may differ slightly from that shown in this manual.
  • The available menus and options may differ from the input source or product model that you are using.
  • New features may be added to this TV in the future.
  • The device must be easily accessed to a location outlet near the access.
  • Some devices are not made by turning on / off button, turning off the device and unplugging the power cord.

Inserting the battery

  • When the message [Magic Remote battery is low. Please change the battery.] is displayed, replace the battery.
  • To replace batteries, open the battery cover, replace batteries (1.5 V AA) matching the and ends to the label inside the compartment, and close the battery cover.
  • To replace batteries, open the battery cover, replace batteries (1.5 V AAA) matching the and ends to the label inside the compartment, and close the battery cover.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 12
  • Do not mix new batteries with old batteries.
  • This may cause the batteries to overheat and leak.
  • Failure to match the correct polarities of the battery may cause the battery to burst or leak, resulting in fire, personal injury, or ambient pollution.
  • This apparatus uses batteries. In your community there might be regulations that require you to dispose of these batteries properly due to environmental considerations. Please contact your local authorities for disposal or recycling information.
  • Batteries inside or inside the product shall not be exposed to excessive heat such as sunshine, fire or the like.

Registering Magic Remote Control

How to register the Magic Remote Control

  1. To use the Magic Remote, first pair it with your TV.
  2. Put batteries into the Magic Remote and turn the TV on.
  3. Point the Magic Remote at your TV and press the Wheel (OK) on the remote control. * If the TV fails to register the Magic Remote, try again after turning the TV off and back on.

How to deregister the Magic Remote Control

  1. Press the (Back) and (Home) buttons at the same time, for five seconds, to unpair the Magic Remote with your TV.
  2. Press and hold the (Home) and (Q. Settings) buttons for more than 5 seconds to disconnect and re-register the Magic Remote at the same time.
  3. It is recommended that an Access Point (AP) be located more than 0.2 m away from the TV.
  4. If the AP is installed closer than 0.2 m, the Magic remote control may not perform as expected due to frequency interference.

Using Magic Remote Control

The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly.

  • Power Turns the TV on or off. Accesses the saved programmes list.
  • Accesses the [Guide].
  • Accesses the [Edit Quick Access].
  • [Edit Quick Access] is a feature that allows you to enter a specified app or Live TV directly by pressing and holding the number buttons.

allows you to enter a specified app or Live TV directly by pressing and holding the number buttons.

Volume buttons

  • Adjusts the volume level.
    Programme buttons
  • Scrolls through the saved programmes.
    Home
  • Accesses the Home menu.
  •  Launches the last used apps.
    Input
  • Changes the input source.
  •  Accesses the [Home Dashboard].
    Wheel (OK)
  • Press the centre of button to select a menu. You can change programmes by using button.
  • Accesses the [Magic Explorer]. You can run the AI Smart Search feature when the pointer colour is changed to purple.
  • If watching a programme, press and hold down the pointer onto the video. When using [TV Guide], [Settings], [Sports Alert], or [Art Gallery], press and hold down on the text.

Number buttons

  • Enters numbers.
  • Accesses the [Quick Help].
    More actions
  • Displays more remote control functions.
  • Audio descriptions function will be enabled.Mute
  • Mutes all sounds.
  •  Accesses the [Accessibility] menu.
    Voice recognition
  • Network connection is required to use the voice recognition function.
  • Check for recommended content. (Some recommended services may not be available in some countries.)
  • Voice recognition Speak while pressing and holding the button to use the voice recognition feature.
  • Up/Down/Left/Right Press the up, down, left or right button to scroll the menu. If you press buttons while the pointer is in use, the pointer will disappear from the screen and Magic Remote will operate like a general remote control. To display the pointer on the screen again, shake Magic Remote to the left and right.
    Q. Settings
  • Accesses the Quick Settings.
  •  Displays the [All Settings] menu.
    Back
  • Returns to the previous level.
  • Clears on-screen displays and returns to last input viewing.
  • These access special functions in some menus.
  • Red button Runs the record function.

Streaming Service buttons Connects to the Video Streaming Service.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 13Note

  • Some buttons and services may not be provided depending on models or regions. To use the button, press and hold for more than 1 second.

Using Remote Control

  • The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly.

Power

  • Turns the TV on or off. Accesses the saved programmes list.
  • Shows programme guide.

Teletext buttons

  • These buttons are used for teletext.

QUICK ACCESS

  • Edits QUICK ACCESS is a feature that allows you to enter a specified app or Live TV directly by pressing and holding the number buttons.

Volume buttons

  • Adjusts the volume level.

Programme

  • buttons Scrolls through the saved programmes.

Home

  • Accesses the Home menu.
  •  Launches the last used apps.
  • Input Changes the input source.
  • OK Selects menus or options and confirms your input.
  • OK Accesses the [Magic Explorer]. When using [TV Guide], [Settings], [Sports Alert], or [Art Gallery], press and hold down on the text.
  • Number buttons Enters numbers.
  • Accesses the [Quick Help].
    More actions
  • Displays more remote control functions.
  • Audio descriptions function will be enabled.
  • Recalls your preferred subtitle in digital mode.
  • Mute Mutes all sounds.
  • Mute Accesses the [Accessibility] menu. Navigation buttons (up/down/left/right) Scrolls through menus or options.
  • Q. Settings Accesses the Quick Settings.
  • Back Returns to the previous level.
  • Search Check for recommended content. (Some recommended services may not be available in some countries.)
  • Search for content such as TV programmes, movies and other videos, or perform a web search by entering text in the search bar.
  • You can watch TV or LG Channels.
  • Clears on-screen displays and returns to TV viewing.
  • Control buttons Control buttons for media contents.
  • These access special functions in some menus.
  • Streaming Service buttons Connects to the Video Streaming Service.
  • Starts to record and displays record menu. (Only Time MachineReady supported model) Set the sleep timer.

Note

  •  Some buttons and services may not be provided depending on models or regions.To use the button, press and hold for more than 1 second.

Connections

  • Connect various external devices to the TV and switch input modes to select an external device. For more information of external device’s connection, refer to the manual provided with each device.

HDMI

When connecting the HDMI cable, the product and external devices should be turned off and unpluggedLG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 14

Supported HDMI Audio format (Depending on model)True HD (48 kHz)Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz),PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz)

Note

If the device connected to Input Port also supports Ultra HD Deep Colour, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, change the TV’s
[HDMI Deep Colour] setting to off.
→ → [General] → [Devices] → [HDMI Settings] → [HDMI Deep Colour] (Only 82/86UP80*, 82/86UP81*)

  • On: Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0),<3,4 port Only> 4K @ 100/120 Hz (4:4:4, 4:2:2, 4:2:0)
  •  Off: Support 4K @ 50/60 Hz (4:2:0)(Except for 82/86UP80*, 82/86UP81*)
  • On: Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0)
  • Off: Support 4K @ 50/60 Hz (4:2:0)
  • Use a certified cable with the HDMI logo attached.
  • If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
  • Recommended HDMI Cable Types
  • Ultra High Speed HDMI®/™ cable (3 m or less)

USB

Some USB Hubs may not work. If a USB device connected using a USB Hub is not detected, connect it to the USB port on the TV directlyLG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 15

Note

For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm thick, 18 mm width and 8 mm a wire diameter. Use an extension cable that supports or higher if the USB cable or USB memory stick does not fit into your TV’s USB port. (Depending on model) LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 16

CI module

View the encrypted (pay) services in digital TV mode.LG UP75 43 108.22cm 4K Smart UHD TV Owner’s Manual  & troubleshooting 17

Note

  • Check if the CI module is inserted into the in the right direction. If the module is not inserted properly, this can cause damage to the TV and the .
  • If the TV does not display any video and audio when CI+ CAM is connected, please contact to the Terrestrial/Cable/Satellite Service Operator.

External Devices

  • Available external devices are: Blu-ray player, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices.

Note

  • The external device connection may differ from the model.
  • Connect external devices to the TV regardless of the order of the TV port.
  • If you record a TV program on a Blu-ray/DVD recorder or VCR, make sure to connect the TV signal input cable to the TV through a DVD recorder or VCR. For more information of recording, refer to the manual provided with the connected device.
  • Refer to the external equipment’s manual for operating instructions.
  • If you connect a gaming device to the TV, use the cable supplied with the gaming device.
  • In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness.
  • If noise is present, change the PC output to another resolution, change the refresh rate to another rate or adjust the brightness and contrast on the [Picture] menu until the picture is clear.
  • In PC mode, some resolution settings may not work properly depending on the graphics card.
  • If Ultra HD content is played on your PC, video or audio may become disrupted intermittently depending on your PC’s performance. (Depending on model)
  • When connecting via a wired LAN, it is recommended to use a CAT 7 cable. (Only when port is provided.)

Troubleshooting

Cannot control the TV with the remote control. •    Check the remote control sensor on the product and try again.

•    Check if there is any obstacle between the product and the remote control.

•    Check if the batteries are still working and properly installed ( to , to ).

No image display and no sound is produced. •    Check if the product is turned on.

•    Check if the power cord is connected to a wall outlet.

•    Check if there is a problem in the wall outlet by connecting other products.

The TV turns off suddenly. •    Check the power control settings. The power supply may be interrupted.

•    Check if the auto-off function is activated on the settings related time.

•    If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.

When connecting to the PC (HDMI), no signal is detected. •    Turn the TV off/on using the remote control.

•    Reconnect the HDMI cable.

•    Restart the PC with the TV on.

Abnormal Display •    If the product feels cold to the touch, there may be a small “flicker” when it is turned on. This is normal, there is nothing wrong with product.

•    This panel is an advanced product that contains millions of pixels. You may see tiny black dots and/ or brightly coloured dots (red, blue or green) at a size of 1 ppm on the panel. This does not indicate a

malfunction and does not affect the performance and reliability of the product. This phenomenon also occurs in third-party products and is not subject to exchange or refund.

•    You may find different brightness and colour of the panel depending on your viewing position(left/right/ top/down).

This phenomenon occurs due to the characteristic of the panel.

It is not related with the product performance, and it is not malfunction.

•    Displaying a still image for a prolonged period of time may cause image sticking. Avoid displaying a fixed image on the TV screen for a long period of time.

Generated Sound •    “Cracking” noise: A cracking noise that occurs when watching or turning off the TV is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required.

•    Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product.

WARNING

  • When cleaning the product, be careful not to allow any liquid or foreign objects to enter the gap between the upper, left or right side of the panel and the guide panel.
  • Make sure to wring any excess water or cleaner from the cloth.
  • Do not spray water or cleaner directly onto the TV screen.
  • Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.

Specifications

Broadcasting Specifications
Digital TV (Depending on country) Analogue TV (Depending on country)
 

Television system

DVB-T/T2 DVB-C DVB-S/S2 PAL/SECAM B/G/I/D/K SECAM L
DVB-S/S2 DVB-C DVB-T/T2
VHF III: 174 ~ 230 MHz
Channel coverage (Band) UHF IV: 470 ~ 606 MHz

UHF V: 606 ~ 862 MHz

46 ~ 862 MHz
950 ~ 2,150 MHz 46 ~ 890 MHz
S Band II: 230 ~ 300 MHz
S Band III: 300 ~ 470 MHz
Maximum number of storable programmes 6,000 3,000
External antenna impedance 75 Ω
CI Module (W x H x D) 100.0 mm x 55.0 mm x 5.0 mm
Wireless module (LGSBWAC95) specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range Output Power (Max.)
2400 to 2483.5 MHz 19 dBm
5150 to 5725 MHz 18 dBm
5725 to 5850 MHz 13.5 dBm
Bluetooth
Frequency range Output Power (Max.)
2400 to 2483.5 MHz 9 dBm
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.

For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

 

Wireless module (LGSBWAC02) specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range Output Power (Max.)
2400 to 2483.5 MHz 17 dBm
5150 to 5725 MHz 19 dBm
5725 to 5850 MHz 10.5 dBm
Bluetooth
Frequency range Output Power (Max.)
2400 to 2483.5 MHz 8.5 dBm
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.

For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

Wireless module (LGSBWAC03) specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range Output Power (Max.)
2400 to 2483.5 MHz 18.5 dBm
5150 to 5725 MHz 19.5 dBm
5725 to 5850 MHz 11.5 dBm
Bluetooth
Frequency range Output Power (Max.)
2400 to 2483.5 MHz 9 dBm
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.

For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

 

Environment condition
Operating Temperature 0 °C to 40 °C
Operating Humidity Less than 80 %
Storage Temperature -20 °C to 60 °C
Storage Humidity Less than 85 %
  • For information of the power supply and power consumption, refer to the label attached to the
  • The typical power consumption is measured in accordance with IEC 62087 or each country’s energy
  • On some models, the label is inside the external device connection terminal
  • Depending on the model or country, the typical power consumption may not be on label.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit https://opensource.lge. com.In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected].This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information

 

FAQ


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