Magic Chef M48CB E-Series 48 Inch Commercial Countertop Radiant Char Broiler User Manual

Magic Chef M48CB E-Series 48 Inch Commercial Countertop Radiant Char Broiler User Manual & troubleshooting

Magic Chef M48CB E-Series 48 Inch Commercial Countertop Radiant Char Broiler User Manual  & troubleshooting 1 Magic Chef M48CB E-Series 48 Inch Commercial Countertop Radiant Char Broiler

Magic Chef M48CB E-Series 48 Inch Commercial Countertop Radiant Char Broiler User Manual  & troubleshooting 2


Thank you for purchasing a Magic Chef Commercial product. The first step to protect your new product is to complete the product registration on our website: The benefits of registering your product include the following:

  1.  Registering your product will allow us to contact you regarding a safety notification or product update.
  2. Registering your product will allow for more efficient warranty service processing when warranty service is required.
  3. Registering your product could act as your proof of purchase in the event of insurance loss.

Once again, thank you for purchasing a Magic Chef Commercial product.


Hazards or unsafe practices which COULD result in severe personal injury or death.
Hazards or unsafe practices which COULD result in minor personal injury or property damage.
WARNING: Read and understand all safety precautions. Failure to follow all instructions described in this user manual may result in electric shock, fire and/or serious personal injury. The warnings, cautions and instructions discussed in this user manual cannot cover all possible conditions and situations that may occur.
WARNING: If information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.


  •  Gas leaks cannot always be detected by smell.
  •  Gas suppliers recommend that you use a gas detector approved by UL or CSA.
  •  For more information, contact your gas supplier.
  •  If a gas leak is detected, follow the “What to Do If You Smell Gas” section below.

WARNING: What to Do If You Smell Gas

  • DO NOT try to turn on any appliance.
  • DO NOT touch any electrical switch.
  • DO NOT use any phones in the building.
  • Immediately call your gas supplier from a phone outside of the building. (Ex: Go to a neighbor’s to call your gas supplier or fire department.)
  • If the gas supplier cannot be reached, call the fire department.
  • Installation and service must be performed by a qualified installer or service agency.


WARNING: When using gas appliances, basic safety precautions should be followed, including the following:

  1. Read all instructions before using the appliance.
  2. Any self-modification, improper installation, adjustment or maintenance can lead to property loss or casualty. Please contact the manufacturer for any adjustment or maintenance, and have the work done by a trained & qualified person.
  3. The charbroiler should be used in accordance with ANSI Z223.1/NFPA 54 (latest edition) of the National Fuel Gas Code, the National Gas Installation Code, CSA/B149.1 or the Propane Installation code, CSA/B149.1, as applicable. Copies may be obtained from the American Gas Association, 1515 Wilson Blvd, Arlington, VA 22209.
  4. Installation and maintenance should only be performed by certified professionals. Improper installation could result in serious harm or death and may void your warranty.
  5. DO NOT place the charbroiler by any liquid, gas or other object that is flammable or explosive.
  6. This appliance should not be operated by those who have physiological, perceptual or mental disabilities or those who have insufficient experience or knowledge (including children). Only in conditions of being given sufficient supervise & guarantee of personal safety, as well as proper instructions & guidance, those who were mentioned above can make some particular operation of this device.
  7. Keep children away from the device.
  8. Preserve this manual safely. When passing on/selling the device to a third party, the manuals must be handed over along with the device. All users must operate the device complying with the user’s manual and related safety guidelines.
  9. If the appliance is placed near walls, partitions or kitchen furniture and the like, it is advisable to make these facilities with non-combustible material, otherwise cover them with non-combustible heat-resistant material, and pay attention to fire prevention regulations.
  10. The appliance should be installed in a well-ventilated area with exhausting facilities, which may ensure that all burnt gases produced during combustion process are completely exhausted.
  11. The appliance is only applicable to low-pressure gas regulating valves. It may lead to loss and casualty if you use other regulating valves.
  12. DO NOT use the charbroiler if nothing is on the grates.
  13.  Fire warning: If you smell the gas, please keep away from fire. DO NOT light up any device or touch the electronic switch. DO NOT use any phone in the building either. Close the main gas valve immediately and call professional personnel to maintain it. Operating by the appliance by force or maintaining improperly will lead to large gas leakage or deflagration easily. The manufacturer won’t bear any responsibility for fire accidents caused by improper operation or maintenance.
  14. Please keep the integrity of the appliance and remove the outer packing. If you have any questions, call the specialist and stop using the appliance. Keep the packing materials away from children. (For the materials are plastic bags, nails etc.)
  15. When first using, the duration of ignition may be a little longer due to the air existing in the new pipe. If the ignition cannot be lit up, turn off the ignition switch and turn on it 3 minutes later to prevent from deflagration.
  16. To avoid danger, please turn off the device when not in use.
  17. This product is a commercial machine that needs to be operated by trained cooks, not applicable for home use.
  18.  This device is for commercial use only, not applicable for other usage.
  19. DO NOT dismantle or self-modify the device. Dismantlement and self-modification may cause casualty and void the warranty.
  20. DO NOT put any heavy objects onto the appliance. Abnormal operation may cause damage and danger.
  21. DO NOT put any other object in the smoke vent of the heater. That may block the flue gas and cause harm.
  22. High temperatures may cause scalding. DO NOT touch the appliance surface with hands directly due to high temperature during or after operation.
  23. DO NOT destroy the control panel with hard or sharp objects.
  24. DO NOT spray water directly to the appliance. Clean the stainless steel surface regularly to prevent damage caused by surface oxidation and chemical reaction.



  • a. 15.8” (401 mm)
  • b. 26.0” (660 mm)
  • c. 16.0” (406 mm)
  • d. 15.8” (401 mm)
  • e. 26.0” (660 mm)
  • f. 24.0” (610 mm)
  • g. 15.8” (401 mm)
  • h. 26.0” (660 mm)
  • i. 36.0” (914 mm)
  • j. 15.8” (401 mm)
  • k. 26.0” (660 mm)
  • l. 48.0” (1219 mm)
  • m. 15.8” (401 mm)
  • n. 26.0” (660 mm)
  • o. 60” (1524 mm)

Magic Chef M48CB E-Series 48 Inch Commercial Countertop Radiant Char Broiler User Manual  & troubleshooting 3Magic Chef M48CB E-Series 48 Inch Commercial Countertop Radiant Char Broiler User Manual  & troubleshooting 4




Dimensions (H x W x D)







Net Weight

M16CB 15.8″ x 16.0″ x 26.0” 30,000 1 95 lbs.

(43 kg)

M24CB 15.8″ x 24.0″ x 26.0” 60,000 2 119 lbs.

(54 kg)

M36CB 15.8″ x 36.0″ x 26.0” 90,000 3 163 lbs.

(74 kg)

M48CB 15.8″ x 48.0″ x 26.0” 120,000 4 244 lbs.

(111 kg)

M60CB 15.8″ x 60.0″ x 26.0” 150,000 5 300 lbs.

(136 kg)


During transportation, the cooking equipment should be carefully handled. DO NOT place it upside down. The equipment should be stored in a well ventilated warehouse without corrosive gas. If it needs to be stored outside temporarily, make sure it does not come in contact with rain.

  1. Installation should be operated by certified technicians.
  2.  Connection of the device should conform to provisions of gas safety, installation and usage.
  3. The device can be used only when four legs are installed correctly.
  4. The appliance should have a minimum clearance of 0” (0cm) from non-combustible substance (e.g. walls, windows etc.), and 4” (10 cm) from combustible materials.
  5. This appliance should be installed on a stable, level and non-combustible surface (e.g. cement, ceramic tile, terrazzo and metal surface). Verify the requirements of local regulation. Paving metal or ceramic tile onto combustible material does not conform to requirements of non-combustible surface regulation. Please leave appropriate clearance for the ventilation vent in the cabinet to keep the appliance away from the combustible surface nearby.
  6. The mounting position should supply sufficient make-up air during normal combustion and installation should not block the burning airflow and ventilation.
  7. If the exhaust fan is used, pay special attention to avoid operations that interfere with the device, e.g. ventilation and air demand of the device.
  8. After installation, level the device and keep stable. DO NOT sway or tilt the device during operation.
  9. DO NOT use gas that is not applicable to this device as fuel, DO NOT use high-pressure or medium-pressure regulating valves. This device is can only be used with a low-pressure regulating valve.
  10.  A quick-acting switch-off gas valve should be installed upstream to the device where it is easy to reach before installation.
  11.  Make sure the supplied gas is the same as the gas that the device allows to use. If not, please stop using.
  12. Coat some dedicated pipe sealant for gas pipeline in all the pipe joints. The sealant used should have durability for the gas action.
  13.  If the pipeline pressure is 10% higher or lower than the rated pressure, please install a pressure regulator to adjust the gas pressure to reach the rated one.
  14. Installation from the outlet end of the gas flow meter or service regulator to the gas pipe of the device should be operated by professional technicians and qualified personnel. They should also use the cooking equipment first and adjust it.
  15. DO NOT block the ventilation of the device and interfere with the ventilation needed during normal operation of the burners.
  16. After connecting the appliance to the gas system, check for leaks at joints and pipe fittings; to do so, use soapy water or a specific leak detector (spray).


  1. Verify the gas type and pressure, and make sure that they conform to those marked on the rating label. If incorrect gas type/pressure is connected, it may damage the performance of the device and create safety hazards.
  2. Before installing the gas pipeline, please install the appliance in an ultimate-use position. Adjust the height of the appliance on all 4 leveling legs using a water level to make sure the device in a level state. After installing the gas pipeline, check the level state of the device again.
  3. According to requirement of local standard and strong recommendation of the manufacturer, a gas shut-off valve may be needed between the gas supply pipeline and gas-pressure regulator. Whether the installation of the gas shut-off valve has any requirements in the local standard should be judged by the gas installation personnel.


Before operation, please read the user’s manual carefully. If the appliance has been immersed in water, please stop using and call the technicians to check and repair or replace all the components that are immersed in the water. Dry the wet burners before using. Before using, please make sure that the main burner, pilot light burner and oil receiver are in correct installation.

  1. Before igniting the pilot light, ensure there is no gas odor around the device. When first using or after cutting off the gas supply, it may take several minutes to ignite the pilot light due to the air existing in the pipeline or clearance of the inlet pipe.
  2.  The pilot light should be ignited manually. Remove the grate and rotate all the control knobs to the full open position. The pilot light is near the burner, which can be reached from the top of the burner. Make sure that the gas shut-off valve is on and the air in the pipeline is cleared. After turning on the gas valve, ignite the pilot light with a match or igniter, DO NOT use lighter. Then re-install the grate.
  3.  After using, please turn off the main gas supply, all burner knobs and the pilot light.
  4. The control knobs of this device have a continuous setting range from “ON” to “OFF”. Rotate the knob to the “ON” position to ignite the burner until all parts of the burner become lit. Then set the control knob to the desired position. The set value can be adjusted freely at any time.
    NOTE: Control knobs of the burners can be operated manually only. DO NOT rotate it with tools. If it cannot be rotated manually, DO NOT rotate or repair it with force. Force or improper maintenance may cause fire or explosion.
  5.  If you are not going to use the appliance, please turn off the control knobs to save energy. The gas burner can provide a large quantity of heat, therefore, DO NOT keep the appliance on if it is used intermittently.

Magic Chef M48CB E-Series 48 Inch Commercial Countertop Radiant Char Broiler User Manual  & troubleshooting 5ADJUSTING THE PILOT LIGHT
The pilot flame on the equipment has been factory adjusted. When adjustment is necessary, adjust the pilot
flames as small as possible but high enough to light the burner immediately when the burner valve is turned to the highest setting. Access to the pilot flame adjustment screw is obtained through the holes in the front panel.
NOTE: There may be some smoke at the initial startup as the result of rust prevention coatings burning off. This is normal. Please allow at least a 15 minute burn in period before using for the first time.


  1.  Remove all the control knobs, front panel, grates, and the heat radiant panel.
  2. Turn on a single burner and unscrew the lock screw on the baffle.
  3.  Rotate the baffle to increase or reduce the ventilation volume according to the requirement.
  4.  Regulate the air baffle to make majority of the flame become blue. Then screw the lock screw tightly.
  5. Before using, install the grate, front panel, heat radiant panel and all the knobs back.

Magic Chef M48CB E-Series 48 Inch Commercial Countertop Radiant Char Broiler User Manual  & troubleshooting 6DAILY INSPECTION
It is necessary to check the cooking equipment daily to avoid serious accidents. Stop using if user feels that there are some problems in the circuit or machine. Check the condition of the machine before or after using every day. Before using, make sure the cooking equipment isn’t tilted and that the control panel is intact. While using, ensure there are no strange smells, light back, flameouts or vibrating noises and that the burner flame is normal.


  1. Take down the grate from the heat radiant panel to clean:
    a. Remove the food residue and scraps on the grate surface with a steel brush scraper.
    b. Clean the grate in water tank or dish washer.
    c. Dry the grate and coat a thin layer of edible oil on its surface.
  2. Take down the oil receiver to clean:
    a. Clean the food residue that is difficult to remove with a plastic scouring pad.
    b. Clean the oil receiver in water tank or dish washer.
  3. Clean the cabinet of charbroiler:
    a. Clean all food residues in the cabinet with plastic scouring pad.
    b. Clean the cabinet with wet soft cloth or sponge containing neutral detergent, then rinse it with soft cloth soaking in clear water and dry it with soft cloth.
  4. Reassemble the charbroiler:
    a. Install the oil receiver back.
    b. Install the grate back.
  5. If one or more single burner cannot be ignited or the flame is intermittent or unstable, then the burner may need cleaning. Turn off the gas shut-off valve and take down all control knobs and front panel, record the position of the burner assembly in the cabinet and take down the heat radiant panel and main burner. Check the burner assembly and record the position of the baffle before cleaning. Clean the food residue on burners with warm water containing neutral detergent and bristle brush. If necessary, unscrew the screw and take down the heat reflector from the burner to clean. Use a plastic scouring pad and neutral detergent to clean it. Before installing the burners back, dry them completely.
  6. Clean the burners with soft cloth soaking in clear water and clean the external surfaces, dry them with clean soft cloth. Air-dry all the burners to remove water in the inner channel of the burners.
  7. Check the burners and make sure that the air baffle is in correct position. Install the burners back with flame outlet upward. Slide the ventilation/air baffle from the control valve nozzle. Install the front panel, heat radiant panel, grate and control knobs back. Check that whether all the burners can correctly operate.


Problem Possible Causes

Uneven heating, sides burning

Burner valves improperly adjusted
Fluctuating gas pressure
Improperly adjusted burner


Too much top heat

Burner valves adjusted too high
Faulty ventilation
Overrated gas pressure
Improperly adjusted burner

Pilot outage

Pilot flame is set too low. Adjust pilot to allow for gas flow
Obstruction in pilot orifice
Low gas pressure
Yellow burner flames Open burner shutters until flames are blue
Lifting burner flames Close burner shutters until flames touch burner
Fluctuating gas pressure Check for clogged vent on regulator


MC Appliance Corporation warrants each new Commercial Gas Charbroiler to be free from defects in material and workmanship, and agrees to remedy any such defect or to furnish a new part(s), at the company’s option, for any part(s) of the unit that has failed during the warranty period. Parts and labor expenses are covered on this unit for a period of one year from the date of purchase. A copy of the dated sales receipt or invoice is required to receive warranty service, replacement or refund.

In the event the unit requires replacement or refund under the terms of this warranty, the consumer is responsible for all transportation expenses to return the unit to our factory prior to receiving a replacement unit or refund. A copy of the dated sales receipt/invoice is required to receive warranty service, replacement or refund. A refund or replacement will be issued at the discretion of MC Appliance Corporation.
This warranty covers appliances in use within the contiguous United States, Alaska, Hawaii and Puerto Rico. This warranty does not cover the following:

  •  Damages due to shipping damage or improper installation.
  • Damages due to misuse or abuse.
  • Content losses due to failure of the unit.
  • Inside components such as turntable, roller guide, light bulbs, etc.
  • Repairs performed by unauthorized service agents.
  •  Service calls that do not involve defects in material and workmanship such as instructions on proper use of the product or improper installation.
  •  Replacement or resetting of house fuses or circuit breakers.
  • Failure of this product if used for other purposes than its intended purpose.
  •  Disposal costs for any failed unit not returned to our factory.
  • Any delivery/installation costs incurred as the result of a unit that fails to perform as specified.
  •  Expenses for travel and transportation for product service if your appliance is located in a remote area where service by an authorized service technician is not available.
  • The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
  •  Refunds for non repairable products are limited to the price paid for the unit per the sales receipt.
  •  This warranty is non transferable. This warranty applies only to the original purchaser and does not extend to any subsequent owner(s).

Product repair in accordance with the terms herein, is your sole and exclusive remedy under this limited warranty. Any and all implied warranties including merchantability and fitness for a particular purpose are hereby limited to one year or the shortest period allowed by law. MC Appliance Corporation is not liable for incidental or consequential damages and no representative or person is authorized to assume for us any other liability in connection with the sale of this product. Under no circumstances is the consumer permitted to return this unit to the factory without the prior written consent of MC Appliance Corporation.
Some states prohibit the exclusion or limitation of incidental or consequential damages, or limitations on implied warranties. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For Service or Assistance please call 888-775-0202 or visit us on the web at to request warranty service or order parts.


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