morphy richards VERVE Jug Kettle User Guide

morphy richards VERVE Jug Kettle User Guide & troubleshooting

morphy richards VERVE Jug Kettle User Guide
morphy richards VERVE Jug Kettle User Guide  & troubleshooting 1

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Product overview

morphy richards VERVE Jug Kettle User Guide  & troubleshooting 2


  1. Removable Limescale Filter
  2. Ring Pull
  3. Lid
  4. Spout
  5. Water Gauge
  6. Handle
  7. On/Off Switch
  8. Cordless Power Base
  9. Cord Storage (underneath)
  10. 360o Connector

Before first use

Before using the appliance for the first time, fill with water, boil and pour away.

Using your kettle
  1. Lift off the Lid (3) using the Ring Pull (2).
    morphy richards VERVE Jug Kettle User Guide  & troubleshooting 3
  2. Fill the kettle with water, through the Lid opening, or alternatively fill through the Spout (4).
    morphy richards VERVE Jug Kettle User Guide  & troubleshooting 4
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  4. Place the kettle on the Cordless Power Base (8) and press the On/Off Switch (7).
    The Switch and the water windows will illuminate.
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  5. When boiled, the kettle will automatically switch off. Remove from the Cordless Power Base (8).
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  6. Pour the water from the kettle.
    CAUTION: Both the kettle and water will be hot.
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Cleaning your kettle
  • WARNING: Always disconnect the plug from the mains and allow the kettle to cool before cleaning.
  • Wipe the outside with a damp cloth.
  • IMPORTANT: Do not use abrasive cleaners on the outside of the kettle which may scratch the surface.
Removing the Filter

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  1. Allow the kettle to cool completely before removing the filter.
  2. ift off the Lid (3).
  3. Pull the Removable Limescale Filter (1) from inside the kettle.
  4. To refit the Filter (1), slide it into the support moulding and push to lock.
    WARNING: Never boil the kettle with the Removable Limescale Filter removed. It must be attached to the kettle at all times.


  • IMPORTANT: As this appliance is fitted with a concealed element it must be descaled regularly. The frequency of descaling depends on usage and the hardness of the water in your area.
  • Excessive scale can cause the appliance to switch off before boiling and may damage the element, invalidating the warranty.
  • It is essential that regular descaling takes place. We recommend descailing your kettle every month.
  • Remove hard scale using a proprietary descaling product suitable for stainless steel, glass or plastic. Please follow the cleaning products instructions carefully.
  • IMPORTANT: Ensure that the electrical connections are completely dry before using the appliance.

Contact us


If you are having a problem with your appliance, please call our Helpline, as we are more likely to be able to help than the store you purchased the item from.
Please have the product name, model number and serial number to hand when you call to help us deal with your enquiry quicker.

  • UK Helpline: 0344 871 0944
  • IRE Helpline: 1800 409 119
  • Spares: 0344 873 0710

Talk To Us
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Health and Safety

The use of any electrical appliance requires the following common sense safety rules.
Please read these instructions carefully before using the product.

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilites, or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance.
  • Cleaning and user maintenance shall not be made by children without supervision.
  • If the mains cable is damaged, it must be replaced by the manufacturer, it’s service agent or similarly qualified person in order to avoid a hazard.
  • WARNING: Do not open the lid whilst the water is boiling.
  • WARNING: Misuse of appliance could cause personal injury.
  • WARNING: Avoid spillage on the connector.
  • This appliance has an element which may be subject to residual heat after use.
  • Keep the appliance and its cord out of reach of children.
  • This appliance is intended to be used in household and similar applications such as: farm houses, by clients in hotels, motels and other residential type environments, and bed and breakfast type environments. It is not suitable for use in staff kitchen areas in shops, offices and other working environments.


  • Always locate your appliance away from the edge of the worktop.
  • Ensure that the appliance is used on a firm, flat surface.
  • Do not use the appliance outdoors or near water.
  • WARNING: Do not place the appliance onto a metal tray or metal surface whilst in use.

Mains cable

  • Do not let the mains cable hang over the edge of the worktop where a child could reach it.
  • Do not let the mains cable run across an open space e.g. between a low socket and a table.
  • Do not let the mains cable run across a cooker or other hot area which might damage the cable.
  • The mains cable should reach from the socket to the base unit without straining the connections.

Personal safety

  • Always keep the top of the cordless base dry, especially around the connection area, disconnect the power supply before drying. Allow to dry thoroughly before reconnection to the power supply.
  • Do not fill above the MAX mark, otherwise boiling water may be ejected.
  • Always pour hot water slowly and carefully without tipping the appliance too fast to prevent splashing and spillage.
  • Do not hold the switch in the on position or tamper with the switch to fix it in the on position as this may cause damage to the switch-off mechanism.
  • Do not move the kettle while switched on.

Other safety considerations

  • The use of attachments or tools not recommended or sold by Morphy Richards, may cause fire, electric shock or injury.
  • The kettle is only to be used with the stand provided.
  • Do not use the appliance for any use other than to boil water.
  • The appliance must not be on the base unit when being filled with water.
  • Unplug from the outlet when not in use.
  • WARNING: The appliance must not be immersed for cleaning.

Electrical requirements
Check that the voltage on the rating plate of your appliance corresponds with your house electricity supply which must be A.C. (Alternating Current).
Should the fuse in the mains plug require changing, a 13 amp BS1362 fuse must be fitted.
WARNING: This appliance must be earthed.

Registering Your 2 Year Guarantee

Your standard one year guarantee is extended for an additional 12 months when you register the product within 28 days of purchase with Morphy Richards. If you do not register the product with Morphy Richards within 28 days, your product is guaranteed for 1 year. To validate your 2 year guarantee register with us online at

Or call our customer registration line

  • UK 0344 871 0242
  • IRE 1800 409 119

N.B. Each qualifying product needs to be registered with Morphy Richards individually.
Please note that the 2 year guarantee is only available in the UK and Ireland. Please refer to the one year guarantee for more information.

Your 1 Year Guarantee

  • It is important to retain the retailer’s receipt as proof of purchase. Staple your receipt to this back cover for future reference.
  • Please quote the following information if the product develops a fault.These numbers can be found on the base of the product.
  • Model no.
    Serial no.
  • All Morphy Richards products are individually tested before leaving the factory. In the unlikely event of any appliance proving to be faulty within 28 days of purchase, it should be returned to the place of purchase for it to be replaced. If the fault develops after 28 days and within 12 months of original purchase, you should contact the Helpline number quoting Model number and Serial number on the product, or write to Morphy Richards at the address shown.
  • You may be asked to return a copy of proof of purchase.
  • Subject to the exclusions set out below (see Exclusions), the faulty appliance will then be repaired or replaced as appropriate and dispatched usually within 7 working days of receipt.
  • If, for any reason, this item is replaced or repaired during the 1 year guarantee period, the guarantee on the new item will be calculated from original purchase date. Therefore it is vital to retain your original till receipt or invoice to indicate the date of initial purchase.
  • To qualify for the 1 year guarantee, the appliance must have been used according to the instructions supplied. For example, crumb trays should have been emptied regularly.


Morphy Richards shall not be liable to replace or repair the goods under the terms of the guarantee where:

  1. The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturer’s recommendations or where the fault has been caused by power surges or damage caused in transit.
  2. The appliance has been used on a voltage supply other than that stamped on the products.
  3. Repairs have been attempted by persons other than our service staff (or authorised dealer).
  4. The appliance has been used for hire purposes or non domestic use.
  5. The appliance is second hand.
  6. Morphy Richards reserves the right not to carry out any type of servicing under the guarantee at its discretion
  7. Plastic filters for all Morphy Richards Kettles and Coffee Makers are not covered by the guarantee.
  8. Batteries and damage from leakage are not covered by the guarantee.
    • This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer. Morphy Richards products are intended for household use only. See usage limitations within the location safety instructions.


Morphy Richards has a policy of continuous improvement in product quality and design. The company, therefore reserves the right to change the specification of its models at any time.

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For electrical products sold within the European Community. At the end of the  electrical products useful life, it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country


  • UK: 0344 871 0944
  • EIRE: 1800 409 119
  • SPARES: 0344 873 0710

The After Sales Division
Morphy Richards Ltd
Mexborough, SouthYorkshire,
England, S64 8AJ

Helplines (office hours)
UK 0344 871 0944
Spare Parts 0344 873 0710
Republic of Ireland 1800 409 119

morphy richards VERVE Jug Kettle User Guide  & troubleshooting 11




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