motorola MTP8500 Ex Tetra Atex Radio User Guide

motorola MTP8500 Ex Tetra Atex Radio User Guide & troubleshooting

motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 1

MTP8500 Ex
QUICK START GUIDE
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motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 2

Controls and Indicators

motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 3
  1. Emergency Button
  2. Belt Clip Connector
  3. Talkgroup/Volume Knob
  4. Programmable Side Button
  5. Earpiece
  6. Push-To-Talk Button (PTT)
  7. Soft Key
  8. Speaker
  9. Send Key
  10. Programmable Function Key
  11. Bottom Microphone
  12. Charger Connector
  13. Top Display
  14. Customizable Label Space
  15. Antenna
  16. Signal Indicator
  17. Top Microphone
  18. Front Display
  19. Side Connector
  20. Menu Key
  21. On-Off/End/Home Key
  22. Four Way Navigation Key
  23. Programmable Function Key
  24. Battery Latch

Signal Indicator Status

Indicator Status Charging Status
Solid green In use Fully Charged
&inking green In service 90% – 99% Charged
Solid red Out of service Rapid Charge
Uniting red Connecting to a network Entering DM0 Faulty or Invalid Battery
Soil orange So Inhibit service in Channel busy in DM0
&nking orange Incoming private or phone call waiting Battery to charge
No indication Switched off or in Covert Mode

Battery Capacity Information

Information Description
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 4 Full (80% – 100% capacity)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 5 Middle (60% – 80% capacity)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 6 Low (25% – 60% capacity)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 7 Very low (5% – 25% capacity)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 8 Less than 5% capacity

Getting Started

Installing the Battery

motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 9

Battery installing must occur only in non-hazardous areas.
Remove the battery from its protective case.
Fit the customizable label (1). Insert the battery into the compartment (2).
Carefully slide the battery towards the top of the radio until it clicks into place.

Attaching the Antenna

motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 10

Turn the radio off before attaching the antenna.
Align the bottom of the antenna and the screw-in base on the top of the radio.
Turn clockwise until snug. Do not force.
Unlocking the Radio
Your radio may be locked at power-up. To unlock the radio after powering on, enter the code at the prompt using Navigation keys.
The unlock code is originally set to 0000. Your service provider may change this number before you receive your radio.

Unlocking/Locking the Keypad
To unlock/lock the keypad, press the Menu key and then Left Navigation key.

Holding Your Radio
The radio has two microphones:

  • A top microphone for the simplex group, dispatcher, or private calls
  • A bottom microphone for duplex, telephone-like calls

When making duplex calls (low audio), hold your radio as you would a telephone. Speak into the bottom microphone. Listen via the earpiece. Keep the antenna at least 2.5 cm from your head and body. motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 11When making simplex calls (high audio), hold the radio in a vertical position with the top microphone 5 to 10 cm away from your mouth. Speak into the top microphone.  Listen via the radio internal speaker. Keep the antenna at least 2.5 cm from your head and body.motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 12

Looking After Your Radio
Never leave your radio or battery in extreme temperatures (over +85 °C), for example, behind a windscreen in direct sunlight.
The radio is submersible (compliant with the IP67 standard) – but only with the battery, antenna, and dust cover or its equivalent, attached.
To clean your radio, use a moistened or antistatic cloth.
If the radio is exposed to impure liquids such as dirty water or saltwater, follow the washing procedures as described in the Appendix section of the MTP8500Ex Feature User  Guide.

Icons

Selected Icons

Icon Description
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 13 In-Service (TMO)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 14 No Service (TMO)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 15 Signal Strength
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 16 Direct Mode (DMO)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 17 Emergency Mode
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 18 Scan (TMO)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 19 Priority Scan (TMO)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 20 Battery Level (Front/Top Display)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 21 Battery Charging (Front/Top Display)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 22 All Ring Muted
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 23 Simplex Ring Muted
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 24 Duplex Ring Muted
Icon Description
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 25 Migration
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 26 Low Audio
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 27 High Audio
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 28 Earpiece Connected
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 29 New Message Has Arrived
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 30 New Message(s)
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 31 Packet Data Enabled
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 32 Packet Data Transmitting
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 33 High RF Power
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 34 Radio Keys Locked
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 35 Location
motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 36 Bluetooth No/Active Connection

Using the Terminal

Turning the Radio On/Off
To power the radio on/off, press and hold On/Off key.
Using the Top Display
The radio is equipped with a secondary display placed at the top.
Use it to check for key information, such as the battery level, volume level, signal strength, talk group name, or radio status.
Using the Radio Menu
To enter the menu, press the Menu key.
To scroll through the menu, press the Up or Down Navigation key.
To select a menu item, press Select or the Right Navigation key.
To return to the previous level, press Back or the Left Navigation key.
To exit the menu, press the Home key.
Sending Status Messages
Select the target talk group, then press the Menu key and select Messages > Send Status. Highlight a status message and press the Send key or PTT to send it.
Sending SDS Messages
From the home screen, press the Menu key. Select Messages > New Message.
Enter your message and select Send. Select Private or Group. Enter a Private ID or choose a group.
Selecting Trunked/Direct Mode Operation
From the home screen, press Options, then select Trunked Mode or Direct Mode.
Making TMO/DMO Group Calls
Enter TMO or DMO. From the home screen, use the Talkgroup Knob or Navigation keys to highlight the target talk group. Press Select (if configured). Press and hold PTT. Wait for the talk permit tone (if configured) and talk. Release PTT to listen.

Making TMO/DMO Emergency Group Calls
Enter TMO or DMO. Press and hold the Emergency button. The emergency alarm is sent automatically (if configured). Press and hold PTT. Wait for the talk permit tone (if configured) and talk. Release PTT to listen.
If using the Hot Mic feature, wait for the “Emgcy Mic On” message to appear on the display, then talk without pressing PTT.
To exit the emergency mode, press and hold the Exit soft key.
Making Simplex Private Calls
IN DMO: From the home screen, dial a number using Software Numeric Keypad (a shortcut needs to be assigned to a Function Key or a Navigation Key – refer to the Feature  User Guide for details). Press and hold PTT to make the call and talk (wait for the talk permit tone if configured). Release PTT to listen. Press the End key to terminate the call.
IN TMO: From the home screen, dial a number using Software Numeric Keypad (a shortcut needs to be assigned to a Function Key or a Navigation Key – refer to the Feature  User Guide for details). Press and release PTT to make the call. Wait for the called party to pick up. Once the call is connected, press and hold PTT to talk (wait for the talk permit tone if configured). Release PTT to listen. Press the End key to terminate the call.
Making Duplex Private/Phone/PABX Calls 
From the home screen, dial a number using Software Numeric Keypad (a shortcut needs to be assigned to a Function Key or a Navigation Key – refer to the Feature User Guide for details). Change the call type by pressing Ctype. Press and release the Send key. The ringing sounds. The called party answers. Press the End key to terminate the
call.
To answer an incoming call, press the Send key.
Pairing Your Radio with Bluetooth Devices
From the home screen, press the Menu key and select Bluetooth > Add Device.
Highlight the required device and select Pair. If needed, enter a PIN code or a passkey.

More Information on the Radio
Visit the Motorola Solutions Web site at: http://www.motorolasolutions.com/
Learning Experience Portal
User documentation is available at: https://learning.motorolasolutions.com/ 
Open Source Software Legal Notices
Available in Customer Programming Software Plus (CPS Plus) DVD.
This document is copyright protected. Duplications for the purpose of the use of Motorola Solutions products are permitted to an appropriate extent. Duplications for other purposes, changes, additions or other processing of this document are not permitted. Only this electronically-saved document is considered to be the original. Duplications are considered merely copies. Motorola Solutions, Inc., and its subsidiaries and affiliates do not vouch for the correctness of such kinds of copies.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of  Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
© 2015 and 2020 Motorola Solutions, Inc. All rights reserved.

motorola MTP8500 Ex Tetra Atex Radio User Guide  & troubleshooting 37
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