NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP

NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP & troubleshooting

NetComm Wireless NF18ACV – VDSL/ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP

Firmware Release Notes

NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 1

Doc No. RN01086

Copyright

Copyright© 2020 NetComm Wireless Limited. All rights reserved.

NetComm Wireless Limited was acquired by Casa Systems, Inc. a Delaware company on 1 July 2019. The information contained herein is proprietary to Casa Systems, Inc. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of Casa Systems, Inc.

Trademarks and registered trademarks are the property of NetComm Wireless Limited or their respective owners. Specifications are subject to change without notice. Images shown may vary slightly from the actual product.

NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 2Note – This document is subject to change without notice.

Document history

This document covers the following product:

NetComm Wireless NF18ACV ­ VDSL/ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP

NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 3

Firmware Details

NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 4

Firmware Upgrade Instructions

NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 5Note – This procedure outlines the steps to take when upgrading from NC to NC2 firmware using version R6B014 as an example and can be used for all future firmware versions. If you are upgrading from an NC2 version of firmware to a new NC2 version, please refer to the User Guide for instructions.

  1. Connect the supplied RJ45 Ethernet cable from one of the Ethernet Ports on the back of the device to your computer.
  2. Connect the supplied power adapter to your router and press the on/off button to power the router on.
  3. Allow 60 – 90 seconds for the NF18ACV to power up.
  4. Open a web browser (e.g. Internet Explorer, Firefox, Safari, etc) and type http://192.168.20.1 into the address bar and press Enter.
  5. At the login screen, type admin into both the Username and the Password fields and click OK.
  6. Select Management and then Update Firmware from the menu on the left side of the screen. Select Browse / Choose File to locate and load the firmware (NF18ACV-NC2-R6B014.EN_upgrade)
    NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 6
  7. Click Update Firmware to proceed.
  8. The process will take a few minutes until the router reboots itself. During this time the following message appears:
    NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 7
  9. Once the upgrade is done, the new user interface will display and you will be asked to log in.
    NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 8
  10. Type admin into both the Username and the Password fields and click the Login > button.
  11. The Setup Wizard start page will display.
    NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 9
    • If you had previously configured your router and are happy with its settings and performance, click the No, skip to main menu button.
    • If you have not previously set up the gateway, we recommend that you click the Yes start the setup wizard button.
  12. The Summary page on the main menu will be displayed.
    NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 10
  13. If Gateway information is not showing, click on the NF18ACV Gateway icon in the center of the network diagram.
  14. In the Gateway information check that the Firmware version is NF18ACV-NC2-R6B014.EN
    NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 11 Note – You must reset the router to the factory default settings after the firmware upgrade to ensure that it functions correctly.
  15. Click Advanced in the main menu on the left to open the Advanced settings page, then click the Configurations link in the System group.
    NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 12
  16. The System Settings page opens.
    NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 13
  17. Select NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 14Factory Reset and then click the Restore Default Settings button.
  18. A message confirming that you are sure you want to restore factory settings is displayed. Click the OK button.
  19. The browser will close the NF18ACV-NC2 webpage and display the following message:
    NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP  & troubleshooting 15
  20. Reopen the browser, type http://192.168.20.1 into the address bar and press Enter.
  21. At the login screen, type admin into both the Username and the Password fields and click OK.
  22. The NF18ACV-NC2 webpage will open with the gateway running on its default settings.

Version History

NC2-R6B017

New Features

  • Added a check to validate any incorrect input for Static IP DNS addresses (TT 26078)
  • Added support to enable /disable the Firewall in a created interface (TT 38331)
  • Added support to enable /disable access for HTTPS via the Access Control page (TT 38739)
  • Added support to allow username containing 5 or more special characters (TT38367)
  • Updated default setting with QoS classification enabled by default (TT 38432)
  • Added support to log in to the device remotely via HTTPS (TT 38738)
  • Updated the default setting of the RX Chain power save on the 2.4/5GHz to be disabled by default (TT 39134)
  • Added the ability to edit any created port forwarding rule (TT 39109)
  • Added the ability to edit any created port triggering rule (TT 39143)
  • Added the ability to edit any created MAC filtering rule (TT 39144)
  • Added the ability to edit any created QoS Classification rule (TT 39145)
  • Added the ability to edit any created incoming and outgoing IP filtering rule (TT 39147)
  • Added the ability to edit any created DDNS rule (TT 39148)
  • Added the ability to edit any created IPsec interface (TT 39150)
  • Added the ability to edit any created QoS Queue rule (TT 39146)
  • Added an option to hide SSID for both 2.4GHz and 5Ghz WiFi (TT 39242)
  • Added support to turn on/off the LED under advance setting (TT 20900)

Enhancements

  • Fixed an issue where reboot option was not able to trigger on a different WEB Page (TT 38357)
  • Fixed an issue where user was unable to change the Static DNS on the VDSL interface (TT 38374)
  • Fixed an issue where the advanced menu is missing if browser is accessed from a mobile device (TT 39026)
  • Fixed the intermittent CPE ring-back tone issue (TT 39116)
NC2-R6B014

Enhancements

  • Improved WiFi performance (TT 39023)
NC2-R6B013

New Features

  • Added HTTP link on the firmware version to direct to NetComm NF18ACV firmware page (TT 24765)
  • Added HTTP link to “Visit NetComm Wireless Support Website’ (TT 24764)
  • Added special character support on the username/password fields (TT 26481)

Enhancements

  • Updated 2.4GHz and 5GHz WiFi Driver (TT 37972)
  • Updated WiFi default settings (TT 37982)
  • Updated the dial plan to cover the 13[1-9]XXX series (TT 37823)
  • Updated the VoIP DTMF rely to RFC2833 by default (TT 26328)
  • Fixed a stability issue with IPv6 connection (TT 26375)
  • Fixed an issue where DLNA reverts to disabled after the device is power cycled (TT 26121)
  • Fixed an issue where a 31-bit subnet could not be setup on VDSL IPoE via the basic setup page (TT 25903)
  • Fixed an issue where the device displayed an invalid session key message when the HTTP port was changed from the default setting. (TT 37905)
  • Fixed an issue where only 32 entries could be entered on the Parental control page (TT 26327)
  • Fixed an issue where the device cannot return the WiFi Noise floor value (TT 37962)
  • Fixed an issue with TR-069 parameters not reporting Currentlocaltime correctly (TT 38037)
  • Fixed an issue where DHCP option 66 does not support more than 45 characters (TT 37907)
  • Fixed a typo on the wizard setup (TT 24332)
NC2-R6B012

New Features

  • New format for the gateway’s web-based Graphical User Interface (GUI). (TT 20224)
    For details on all the new WEB GUI changes, please refer to the latest NF18ACV User Guide (UG01040 v1.2)
  • Configurable TR_069 port field added to Connection Request Authentication settings. (TT 22416)
  • Adjusted the band steering behaviour. (TT 20593)
  • Reduced the volume and used softer tone on the call waiting alert tone. (TT 21747)
  • Reduced the frequency of sending SIP registration packets from every 2 seconds to every 5 minutes after receiving an error code 404. (TT 22876)
  • Added support for entering TR-069 parameters for SNMP TrapIPAddress. (TT 22160)
  • Adjusted the default SIP dial plan settings. (TT 21935)
  • Adjusted the SIP dial tone. (TT 20911)
  • Adjusted the Serial number of the inventory information to return the correct value. (TT 25325)
  • Improved the 2.4GHz WiFi performance. (TT 23538)

Enhancements

  • Fixed the DSL LED so that it does not continue to blink even though there is no physical connection to the DSL port. (TT 20310, TT 21780)
  • Fixed the Internet LED to only turn on when there is a functioning internet connection. (TT 20508)
  • Updated the TR-69 Hardware version to the correct output value. (TT 19450)
  • Fixed an issue the CPE become not responsive when changing the PPPoE username via the WEB GUI remotely. (TT 22306)
  • Fixed an issue where the CPE is occasionally not able to respond to TR_069 provisioning. (TT 23071)
  • Fixed an issue with port forwarding not able to apply on the same port that is used on the Access control page. (TT 19487)
  • Fixed an issue with WAN port acting as LAN during start-up. (TT 21151)
R6B016

New Features

  • Added an automatic firewall to block unsolicited VoIP traffic.

Enhancements

  • Fixed a problem where automatic WiFi channel selection could not be enabled/disabled via TR-069.
  • Improved an issue with WiFi throughput when country code was set to “NEW ZEALAND”.
  • Fixed an issue with priority marking on VoIP packets.
R6B015 ­ Initial production release

New Features

  • None.

Enhancements

  • None.

FAQ


Setting up NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP is easy with these step-by-step instructions. Follow the steps are you are set-up in no time.

Using NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP is simple by using this manual. Follow the instructions one by one and everything will be fine

Is NetComm NF18ACV – VDSL ADSL2+ Dual Band AC1600 Gigabit Gateway with VoIP stuck or not working properly? By resetting it you can set it back to the standard settings and everything should be back to normal. This works in many cases when problems arise.

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