Quick Start M5
5G Mobile Router
What’s in the box
- Nighthawk M5 5G Mobile Router
- Battery cover
- USB Type-C cable
- AC power adapter
- Quick start guide
Get to know your Mobile Router
Install the battery
- Insert the battery.
- Install the back cover.
The battery is partially charged. To fully charge it, connect the USB cable to the mobile router and then plug it into either:
•A wall socket, using the wall charger (faster charge option)
• The USB port on your laptop
Note: The nano-SIM card must have an active data plan with your operator.
Set up Your Mobile Router
- Press and hold the Power button for two seconds.
Note: To better safeguard your network, the first time you turn on your mobile router, you are asked to set up your login credentials.
- Follow the on-screen instructions to customize your mobile router settings.
The Home screen displays your mobile router’s WiFi network name and password. The network indicator lets you know which mobile operator you are connected to.
Note: The appearance of your Home screen depends on the model.
Connect to the Internet
Note: Your mobile router’s Home screen displays the WiFi network name and password. The screen goes into standby and turns off to save power. Press and release the Power
button to wake the screen.
On your laptop or another WiFi-capable device
- Open your WiFi network, connection manager.
- Find your mobile router’s WiFi network name (NTGR_XXXX) and connect.
- Enter your mobile router’s WiFi password.
- Launch your Internet browser.
Note: The Home screen displays your mobile router’s WiFi network name and password.
LCD WiFi Manager
You can manage the WiFi network and change the WiFsettings from the LCD screen.
Change the WiFi network name and password
- On the Home screen, tap the WiFi icon.
- Tap WiFi and select one of the available WiFi network bands.
- Tap WiFi Name, enter your changes and tap Done.
- Tap WiFi Password, enter your changes and tap Done.
Change the WiFi band
- On the Home screen, tap the WiFi icon.
- Tap Band.
- Select the 2.4 GHz, 5 GHz, or dual WiFi band.
View or change the settings
On the Home screen, tap the Settings icon.
From this screen, you can tap Broadband, Screen, and Tethering to view or change the settings or tap More to view Device Information. You can also check for software
updates to ensure your device is always up to date.
You can also use a browser to view and change more advanced mobile router settings.
- On your mobile router, go to the LCD Settings screen, tap the More icon. Then tap Device Information and look for your default WiFi Manager URL. The default is:
http://mywebui.net or http://192.168.1.1
- On a WiFi-capable device that is connected to your mobile router, type the WiFi Manager URL in the browser bar.
- Log in as administrator.
Note: The default login is printed on the product label.
The product label is located underneath the battery on your device.
Support and Community
From your mobile router home page (WiFi Manager URL), click the three-dot icon in the upper-right corner to access help and support files.
Direct all calls and support for PIN numbers, SIM card registration, account and billing information, network services, and other general inquiries to Telstra at 13 22 00.
Direct general inquiries to Telstra at livechat.telstra.com.
See your warranty card for warranty and service information.
For additional information, visit netgear.com/support to access the full user manual and to download firmware updates.
You can also check out our NETGEAR Community for helpful advice at community.netgear.com.
Regulatory and Legal
For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device
to your place of purchase within your return period.
Download the NETGEAR Mobile app
Use the NETGEAR Mobile app to change your WiFi network name and password. You can also use it to play and share media, and access advanced mobile router features.
On a smart mobile device that is connected to the Internet, download the NETGEAR Mobile app from netgear.com/mobileapps.
Please read all the safety notices before using this device. This device is designed to be used at least 5 mm from your body. Do not use the device near fuel or chemicals or in any areas such as service stations, refineries, hospitals, or aircraft. Obey all warning signs where posted.
Radiofrequency safety information. The device includes an internal antenna. For optimum performance with minimum power consumption, do not shield the device or cover it with any object. Covering the antenna affects signal quality, might cause the router to operate at a higher power level than needed and might shorten battery life.
Radiofrequency energy. Your wireless device is a low-power radio transmitter and receiver. When switched on, it intermittently transmits radio frequency (RF) energy (radio waves). The transmit power level is optimized for best performance and is automatically reduced when there is good quality reception. Maximum power is used only at the edge of network coverage so under most circumstances the power output is very low. Under poor network conditions, the device transmits at higher power and might get hot, and the battery life might be significantly shorter.
Declaration of conformity – specific absorption rate (SAR). Your device is designed to be used at least 5 mm from the body. We declare that the product detailed in this manual, and in combination with our accessories, conforms with the essential requirements of the Radio Communications Standard (Electromagnetic IC Radiation Human Exposure) 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used at a distance of not less than 5 mm from the body.
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San Jose, CA 95134, USA
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
- Regulatory | NETGEAR
- Message Telstra
- Mobile Login | NETGEAR
- English – NETGEAR Communities
- NETGEAR Terms and Conditions | NETGEAR
- NETGEAR Nighthawk App | NETGEAR
- Support | NETGEAR