NETGEAR Next Gen Gigabit LTE Mobile Router User Guide

NETGEAR Next Gen Gigabit LTE Mobile Router User Guide

Nighthawk M2 Status Bar Icon
NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 0 Signal strength 1 bar – low signal

S bars – strong signal

NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 1 Network type 4G

HSPA+ /DC HSPA

3G

NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 2 Roaming Connected to a network other than Telstra’s
NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 3 Traffic Outline. Connected

Solid. Sending or receiving None. Not connected

NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 4 Battery 5 bars. Fully charged 1 bar. Battery low
NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 5 Battery hot while charging The battery is hot, but is being charged
NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 6 Battery hot, not charging The battery is too hot and is not being charged
NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 7 Alert To view system alerts, go to the Nighthawk M2 Mobile router’s home page, http://m.home

You can use touch screen icons and other screen elements to view the Nighthawk M2 mobile router’s status, configure WiFi, configure band settings, view data usage details, and view system alerts.

Advanced configuration and features

  • To access advanced configuration settings and features, log in to the Nighthawk M2 mobile router’s home page:
  1. Launch a web browser from a device that is connected to the Nighthawk M2 mobile router.
  2. In the address field of the web browser, enter http://m.home or http://192.168.1.1.
  3. In the Sign In field, enter the admin password and click the Sign In button.

See the label located under the battery for the initial admin password. We recommend that you change it to a password that you want to use.

Upload media files to the Nighthawk M2 mobile router

You can upload media files to either a USB drive connected to the Nighthawk M2 mobile router. USB drives are sold separately.

  1. Log in to the Nighthawk M2 mobile router home page.
  2. Click the MyMedia tab.
  3. Drag and drop your files onto the page.

Use the Nighthawk M2 mobile router to charge devices

If the battery power is low on your smartphone or other device, you can give it a boost by connecting it to the Nighthawk M2 mobile router’s USB port A connector.NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 8Jump boost begins automatically once the devices are connected. Note that Jump boost is only supported when the Nighthawk M2 mobile router contains a battery.

LED status

Slow blue blink The Nighthawk M2 router is ready.
Fast blue blink The Nighthawk M2 router is transferring data.
Slow amber blink The Nighthawk M2 router is not ready.

Power button

Turn on the router. Press and hold the Power button for three seconds
Turn off the router. Press and hold the Power button for five seconds.
Wake the router. Press and quickly release the Power button.

Specifications

LTE CAT 20, up to 5-band CA and 4×4
MIMO
WiFi: Full Dual-Band/Dual-Concurrent
WiFi
TE/4GX 700/900/1800/2100/2600
MHz
WiFi 802.11 b/g/n 2.4 GHz
3G 850/900/1900/2100 MHz WiFi 802.11 a/n/ac 5 GHz

Support

From the Nighthawk M2 mobile router home page (http://m.home), click the three dot NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 9icon in the upper right corner to access help and support files.

Direct all calls and support for PIN numbers, SIM card registration, account and billing information, network services, and other general enquiries to Telstra at 13 22 00.

Direct general enquiries to Telstra at livechat.telstra.com.

See your warranty card for warranty and service information.

For additional information, visit netgear.com/support to access the full user manual and to download firmware updates.

Quick Start
NIGHTHAWK M2

Next Gen Gigabit LTE Mobile Router

NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 10

SAFETY FIRST

Please read all the safety notices before using this device. This device is designed to be used at least 20 cm from your body. Do not use the device near fuel or chemicals or in any areas such as service stations, refineries, hospitals, or aircraft. Obey all warning signs where posted.

Radio frequency safety information. The device includes an internal antenna. For optimum performance with minimum power consumption, do not shield the device or cover it with any object. Covering the antenna affects signal quality, might cause the router to operate at a higher power level than needed, and might shorten battery life.

Radio frequency energy. Your wireless device is a low-power radio transmitter and receiver. When switched on, it intermittently transmits radio frequency (RF) energy (radio waves). The transmit power level is optimised for best performance and is automatically reduced when there is good quality reception. Maximum power is used only at the edge of network coverage so under most circumstances the power output is very low. Under poor network conditions the device transmits at a higher power,and might get hot, and battery life might be significantly shorter.

Declaration of conformity – specific absorption rate (SAR). Your device is designed to be used at least 20 cm from the body. We declare that the product detailed in this manual, and in combination with our accessories, conforms with the essential requirements of the Radio Communications Standard (Electromagnetic IC Radiation Human Exposure) 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used at a distance of not less than 20 cm from the body.NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 11

Package contents

  • Nighthawk M2 mobile router
  • Battery
  • Quick start guide
  • Bottom cover
  • Type-C USB cable
  • AC power adapter

Note: Quick start guide and bottom cover are in an envelope.

Check the SIM card and insert the battery

  1. Make sure that power to the Nighthawk M2 mobile router is off.
  2. Check to see if a SIM card is in the SIM card slot.
  3. If a SIM card is not in the slot, locate the SIM card.
  4. To get a valid and provisioned SIM card, contact your mobile provider. Carefully slide the micro SIM card into the slot with the gold contacts facing down. The SIM card icon illustrates the orientation.NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 12
  5. Align the battery connectors and insert the battery making sure the contact side of the battery goes under the two plastic tabs in the battery recess.
  6. Replace the mobile router cover.

Download the NETGEAR Mobile app

Use the NETGEAR Mobile app to change your WiFi network name and password. You can also use it to play and share media, and enable the travel router feature.

  1. Connect your mobile device to the Internet.NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 13
  2. Download the NETGEAR Mobile app from netgear.com/mobileapps.

Set up the device

  1. Press and hold the Power NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 14 button on the Nighthawk M2 mobile router for three seconds.NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 15 After several seconds the screen to set up your device displays. (After you set up your device, the first screen that displays is the home screen.)
  2. Use the onscreen instructions to change the SSID, passphrase, and admin password, or use the  NETGEAR Mobile app, or visit http://m.home or  http://192.168.1.1 from a device that is connected to the Nighthawk M2 mobile router.

Note: Although not required, we strongly recommend you change the SSID, passphrase, and admin password.

Connect your devices

  1. Check to make sure that WiFi is enabled on your computer or mobile device and search for WiFi networks.
    Windows Click the Internet Access icon, which is usually found on
    the bottom right side of your screen.
    Mac Select WiFi > Network.
    Mobile devices Tap Settings > WiFi.
  2. To view the WiFi name and password, press and release the Power button.
  3. Select the WiFi name displayed on your Nighthawk M2 mobile router screen.
  4. Enter the WiFi password exactly as shown on the Nighthawk M2 mobile router screen. Note: Your password is case-sensitive. We strongly recommend that you
    change the default admin password.
  5. To use the router as an Internet gateway, connect an Ethernet device to the Nighthawk M2 mobile router Ethernet port.

Device indicator panel

The device indicator panel shows you the status of your Nighthawk M2 mobile router.

NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 16

NETGEAR Next Gen Gigabit LTE Mobile Router User Guide  & troubleshooting 17

NETGEAR INTL LTD
Building 3, University Technology Centre
Curraheen Road, Cork, Ireland

January 2019
© NETGEAR, Inc., NETGEAR, the NETGEAR logo and the Nighthawk
|logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks
are used for reference purposes only.

 

References

FAQ


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