Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual

Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual & troubleshooting

Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual

IMPORTANT SAFEGUARDS

Your Oral-B® toothbrush has been carefully designed to offer you and your family a unique brushing experience that is both safe and effective.

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

Read all instructions before using.

DANGER

In order to reduce the risk of electrocution:

  1. Do not use while bathing.
  2. Do not place or store the charger/charging stand, power cord or charging travel case where it can fall or be pulled into a tub or sink.
  3. Do not place the charger/charging stand, power cord or charging travel case in water or other liquid.
  4. Do not reach for a charger/charging stand, power cord or charging travel case that has fallen into water. Unplug immediately.

WARNING

To reduce the risk of burns, electrocution, fire or injury:

  1. Close supervision is necessary when this product is used by, on, or near children or persons with disabilities.
  2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer. Only use the charger provided with your appliance.
  3. Keep cord away from heated surfaces.
  4. Never drop the appliance or insert any object into any opening of the appliance.
  5. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged or if it has been dropped into water. If any of these occur, please contact a service center and return the product for examination and repair.
  6. Do not use on self when drowsy or on another who is drowsy or sleeping.
  7. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.

IMPORTANT

  1. Periodically check the entire product/cords/accessories for damage. A damaged or non-functioning unit should no longer be used. If the product/ cords/accessories are damaged, take it to an Oral-B Service Center.
  2. Do not touch the power plug with wet hands. This can cause an electric shock.
  3. When unplugging, always pull the power plug instead of the cord.
  4. Do not modify or repair the product. This may cause fire, electric shock or injury. Consult your dealer for repairs or contact an Oral-B Service Center.
  5. This appliance contains batteries that are non-replaceable. The appliance has no user serviceable parts. Do not open and disassemble device except when disposing of the battery. Follow handling and disposal instructions of the battery/device described in this manual.
  6. Do not use on children under age 3.
  7. This toothbrush is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
  8. Only use the charger and/or special cord set with integrated Safety Extra Low Voltage power supply provided with your appliance. Do not exchange or tamper with any part of it. If the appliance is marked (sign with 492), only use Oral-B/ Braun power supplies coded 492-XXXX.
  9. Small parts may come off, keep out of reach of children.

CAUTION

To avoid brush head breakage which may generate a small parts choking hazard or damage teeth:

  • Prior to each use, ensure the brush head fits well. Discontinue use of  the toothbrush, if brush head no longer fits properly. Never use without a brush head.
  • If the toothbrush handle is dropped, the brush head should be replaced before the next use even if no damage is visible
  • Replace brush head every 3 months or sooner if brush head becomes worn.
  • Clean brush head properly after each use (see «Cleaning recommendations» paragraph). Proper cleaning ensures the safe use and functional life of the toothbrush.

If you are undergoing treatment for any oral care condition, consult your dental professional prior to use.

Important Information

  • Your Oral-B toothbrush can be used with your smartphone (find details under «Connecting your toothbrush to your Smartphone»).
  • To avoid electromagnetic interference and/or compatibility conflicts, deactivate Bluetooth® on your toothbrush handle (5) before using it in restricted surroundings, such as aircrafts or specially marked areas in hospitals.
  • Deactivate Bluetooth by simultaneously pressing the on/off (3) and mode button (4) for 2 seconds until the Bluetooth indicator (7) goes off. Follow the same procedure to reactivate Bluetooth again.
  • Persons with pacemakers should always keep the toothbrush more than six inches (15 centimeters) from the pacemaker while turned on. Anytime you suspect interference is taking place deactivate Bluetooth.

Description

Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 1

  1. Brush head
  2. Smart Ring
  3. On/off button
  4. Brushing mode button
  5. Handle
  6. Brushing mode display
  7. Bluetooth® indicator
  8. Charge level display
    Accessories (depending on model):
    Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 2
  9. Basic charger (with fixed cord)
  10. Brush head holder
  11. Brush head compartment with protective cover
  12. Charging travel case
    Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 3
    1. a Charge indicator light
    2. b USB port
    3. c Smart plug port
    4. d Inner lid (with smartphone holder)
    5. e Removable inlay
  13. Power Cord (power supply)
  14. Charging stand (with detachable cable)
  15. Beauty bag
  16. Basic travel case
    Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 4
  17. Charger pouch
    Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 5

Note: Content may vary based on the model purchased.

Specifications
For voltage specifications refer to the bottom of the charging unit. Noise level: 68 dB(A)
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Charging and Operating

Your toothbrush has a waterproof handle, is electrically safe and designed for use in the bathroom.

  • You may use your toothbrush right away or charge it briefly by placing it on the plugged-in basic charger (9) or charging stand (14). When using the charging stand (14) use the extra power cord (13) provided (picture B). The power cord may be used for all global mains voltage ranges (100 -240V).
    Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 7
    Note: In case the battery is empty (no lights illuminated on charge level display (8) while charging or no reaction when pressing the on/off button (3)), charge at least for 30 minutes.
  • The charge level is indicated on the charge level display (8). Flashing lights indicate that the battery is charging (picture ➀/B); once it is fully charged, the lights turn off. A full charge typically takes 12 hours and enables at least 2 weeks of regular brushing (twice a day, 2 minutes).
    Note: At a very low charge level, the lights might not flash immediately; it can take up to 30 minutes.
  • If the battery is running low, a red light is flashing on the charge level display and the motor is reducing its speed. Once the battery is empty, the motor will stop; it will need at least a 30-minute charge for one usage.
  • You can always store the handle on the plugged-in charger to maintain it at full power; a battery overcharge is prevented by device.

Note: Store handle at room temperature for optimal battery maintenance.

Caution: Do not expose handle to temperatures higher than 122°F /  50°C.

Using your toothbrush

Brushing technique

Wet brush head and apply any kind of toothpaste. To avoid splashing, guide the brush head to your teeth before switching on the handle (picture ➁). When brushing your teeth with one of the Oral-B oscillating-rotating brush heads guide the brush head slowly from tooth to tooth, spending a few seconds on each tooth surface. With any brush head start brushing the outsides, then the insides and finally the chewing surfaces. Brush all four quadrants of your mouth equally (picture ➂). You may also consult your dentist or dental hygienist about the right technique for you. In the first days of using any electric toothbrush, your gums may bleed slightly.
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In general, bleeding should stop after a few days. Should it persist after 2 weeks, please consult your dentist or dental hygienist. If you have sensitive teeth and/or gums, Oral-B recommends using the «Sensitive» mode (optional in combination with an Oral-B «Sensitive» brush head).

Smart Ring features

Your toothbrush is equipped with a Smart Ring (2) that has various functionalities indicated via different colors of light:

  • White (default) = Operating and visual timer light (choose individual color via Oral-B™ App settings)
  • Red = Pressure sensor light
  • Blue = Bluetooth® pairing indicator

Timer

The timer signals with a short stuttering sound and a flashing light of the Smart Ring at 30-second intervals to move to the next quadrant of your mouth (picture ➂). A long stuttering sound and a flashing light indicate the end of the professionally recommended 2-minute brushing time.

The timer memorizes the elapsed brushing time, even when the handle is briefly switched off during brushing. The timer resets if pausing longer than 30 seconds, briefly pressing the mode button (4) during pause or placing the handle on the plugged-in charger.

Note: During the use of the Oral-B™ App, the timer may be deactivated for some features.

Note: You can also customize the timer settings via Oral-B™ App.

Pressure sensor

If too much pressure is applied, the Smart Ring (2) will light up in red, reminding you to reduce pressure. Constant high pressure for more than 5 seconds is indicated with a fast flashing Smart Ring (2). In addition the pulsation of the brush head will stop and the oscillation movement of the brush head will be reduced (during «Daily Clean», «Pro Clean» and «Sensitive» mode) (picture ➂). Periodically check the operation of the pressure sensor by pressing moderately on the brush head during use.

Note: During the use of the Oral-B™ App, the pressure sensor may be deactivated for some features.

Brushing modes (depending on model)
Your toothbrush offers different brushing modes indicated on the brushing mode display (6) on your handle («Daily Clean» mode does not illuminate on the brushing mode display):

  • «Daily Clean» – Standard mode for daily cleaning
  • «Pro Clean» – For an extraordinary clean feeling (operated with a higher frequency)
  • «Sensitive» – Gentle, yet thorough cleaning for sensitive areas
  • «3D White» – Polishing for occasional or everyday use
  • «Gum Care» – Gentle massage of gums
  • «Tongue Clean» – Tongue cleaning for occasional or everyday use.

When operating the «Tongue Clean» mode, we recommend using the «Sensitive» brush head. You can brush your tongue either with or without toothpaste. Brush the whole area of your tongue systematically in gentle movements. The recommended brushing time is 20 seconds; indicated with a flashing light of the Smart Ring.

Your toothbrush automatically starts in the mode selected last. To switch to other modes, successively press the mode button during use (picture ➃). To return from any mode back to «Daily Clean» mode, press and hold the mode button (4).
Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 10

Note: You can also customize the mode settings via Oral-B™ App.

Brush heads

Oral-B offers you a variety of different Oral-B brush heads that fit your Oral-B toothbrush handle.

Our oscillating-rotating brush heads can be used for tooth-by-tooth precision cleaning.

Oral-B CrossAction brush head
Our most advanced brush head. Angled bristles for a precise clean. Lifts and powers away plaque.
Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 11

Oral-B FlossAction brush head
features micropulse bristles that allow for an outstanding plaque removal in the interdental areas.
Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 12

Oral-B 3D White brush head
features a special polishing cup to naturally whiten your teeth.Please note that children under 12 years old should not use the Oral-B «3D White» brush head.
Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 13

Oral-B Pro GumCare brush head
features a combination of regular bristles to clean teeth surfaces and ultrathin bristles for a gentle brushing experience on the gumline.
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Most Oral-B brush heads feature INDICATOR® bristles to help you monitor brush head replacement need. With thorough brushing, twice a day for two minutes, the color will fade halfway approximately within 3 months, indicating the need to exchange your brush head. If the bristles splay before the color recedes, you may exert too much pressure on teeth and gums.

We do not recommend using the Oral-B «FlossAction» or Oral-B «3D White» brush head with braces. You may use the Oral-B «Ortho» brush head, specifically designed to clean around braces and wires.

Connecting your toothbrush to your Smartphone

The Oral-B™ App is available for mobile devices running iOS or Android operating systems. It can be downloaded for free from App Store SM or Google Play™. Your handle has a sensor installed that, together with a «brushing recognition» feature in the App, helps you to detect what areas to brush and for how long. Furthermore, the Oral-B™ App gives you the opportunity to chart your brushing activities, give you coaching and customize your toothbrush settings.

  • Launch the Oral-B™ App. It will guide you through the entire Bluetooth pairing procedure. You may also find it under the App’s settings (Settings -> Toothbrush).
    Note: Oral-B™ App functionality is limited if Bluetooth is deactivated on your smartphone (for directions please refer to your smartphone’s user manual).
  • Any App instructions will be displayed on your smartphone.
  • If Bluetooth is activated on your handle, the Bluetooth indicator (7) illuminates. Once the handle is paired, with the App, the Smart Ring (2) flashes briefly.
  • Keep your smartphone in close proximity (within 16ft/5m distance) when using it with the handle. Make sure the smartphone is safely positioned in a dry place.

Note: Your smartphone must support Bluetooth 4.0 (or higher)/Bluetooth Smart in order to pair your handle.

Compatible smartphones are listed in App StoreSM or Google Play™.

Caution: Follow your smartphone’s user manual to ensure your phone/charger is designed for use in a bathroom environment.

Cleaning recommendations

After brushing, rinse your brush head under running water with the handle switched on. Switch off and remove the brush head. Clean handle and brush head separately; wipe them dry before reassembling. Unplug the basic charger/charging stand before cleaning (picture ➄). To be cleaned with a damp cloth only: Basic charger (9), charging stand (14), charger pouch (17), charging travel case (12), basic travel case (16), and power cord (13).

Dishwasher-Safe: brush head holder (10), brush head compartment and pro – tective cover (11), removable inlay (12e) of the charging travel case (picture B3). Hand wash: beauty bag (15) only with lukewarm water (86°F – 104°F / 30°C – 40°C).

Accessories (depending on model)

Charging Travel Case

  • To charge your handle (5) place it on the pin in the charging travel case (12) and connect it to an electric outlet, using the extra power cord (13) provided. The power cord may be used for all global mains voltage ranges (100 -240V).
  • The flashing light (12a) of the charging travel case indicates that the handle is charging. Once the handle is fully charged the light turns off. A full charge typically takes 12 hours (picture B1).
    Note:
    You may use the USB port (12b) to charge an electric device while the charging travel case is plugged in. The handle can only be charged with the power cord (13) (12c) and not via USB port.
  • The inner lid of the travel case has a built-in smartphone holder (12d), which can hold your smartphone while using (picture B2). Before use, make sure your phone fits the stand and keeps stable.
  • Cleaning: The removable inlay (12e) (picture B3) of the travel case is dish – washer-safe (picture ➄). The outer case should be cleaned with a damp cloth only. Make sure that travel case parts are completely dry before reassembling and toothbrush/brush heads are dry before storing in the travel case.
    Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 15

Note: Clean stains on travel case surface immediately. Store travel case in a clean and dry place.

Follow your smartphone’s user manual to ensure your phone/charger is designed for use in a bathroom environment.

Beauty Bag / Charger Pouch / Basic Travel Case

Store the clean and dry toothbrush/brush heads in the basic travel case (16) and place it inside the beauty bag (15) (picture C). Store the charger/charging stand in the charger pouch (17) (picture D).
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Cleaning: Clean stains on surfaces immediately. The beauty bag should be hand washed only with lukewarm water (86°F – 104°F / 30°C – 40°C). Basic travel case and charger pouch should be cleaned with a damp cloth only (picture ➄). Store in clean and dry place.

Subject to change without notice

Environmental Notice

Product contains batteries and/or recyclable electric waste. For environment protection do not dispose in household waste, but for recycling take to electric waste collection points provided in your country.
Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 17

Battery removal at the end of the product’s useful life

Do not disassemble the product except when disposing of the battery. Run down battery before removing. When taking out the battery for disposal, use protective clothing (gloves, safety glasses, etc.) to avoid direct skin contact with batteries that may be subject to leakage. Insulate terminals (e.g. with tape) and put the battery in a plastic bag for disposal.
Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 18
Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 19
Oral-B PRFZ7 Genius X Limited Electric Toothbrush Instruction Manual  & troubleshooting 20

Open the handle as shown, remove the battery and dispose of it according to local environmental regulations.

Caution! Opening the handle will destroy the appliance and  invalidate the warranty.

Information

Bluetooth® radio module

Although all indicated functions on the Bluetooth device are supported, Oral-B does not ensure 100% reliability in connection, and feature operation consistency.
Operation performance and connection reliability are direct consequences of each individual Bluetooth device, software version, as well as the operating system of those Bluetooth devices and company security regulations implemented on the device. Oral-B adheres to and strictly implements the Bluetooth standard by which Bluetooth devices can communicate and function in Oral-B toothbrushes.

However, if device manufacturers fail to implement this standard, Bluetooth compatibility and features will be further compromised and the user may experience functional and feature-related issues. Please note that the software on the Bluetooth device can significantly affect compatibility and operation.

Warranty – Exclusions and Limitations

This limited warranty applies only to the new products manufactured by or for The Procter & Gamble Company, its Affiliates or Subsidiaries (“P&G”) that can be identified by the Braun/Oral-B trademark, trade name, or logo affixed thereto. This limited warranty does not apply to any non-P&G product including hardware and software. P&G is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within the product, or any non-P&G product or part not covered by this limited warranty. Recovery or reinstallation of programs, data or other information is not covered under this limited warranty.

This limited warranty does not apply to (i) damage caused by accident, abuse, misuse, neglect, misapplication, or non-P&G product; (ii) damage caused by service performed by anyone other than Braun or authorized Braun service location; (iii) a product or part that has been modified without the written permission of P&G, and (iv) damage arising out of the use of or inability to use the Oral-B Smartphone stand/puck, Smartphone mirror holder, or charging travel case (“Accessories”).

Using your smartphone holder

The Oral-B Accessories included in the package has been designed to provide you with a convenient way to position your smartphone while you are using the Oral-B App. Try multiple orientations of your smartphone in the Oral B smartphone holder prior to use to determine the best positioning of your smartphone in the holder. Be sure to try this in a manner which will not harm your smartphone if it falls out of the stand. Do not use in automobiles.

LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL P&G, ITS DISTRIBUTORS OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OF ANY NATURE WHATSOEVER, ARISING OUT OF THE USE OF OR INABILITY TO USE THE ORAL-B ACCESSORIES, INCLUDING, WITHOUT LIMITATION, INJURY TO PERSONS, PROPERTY DAMAGE, LOSS OF VALUE OF ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, OR LOSS OF USE OF THE ORAL-B ACCESSORIES OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, EVEN IF P&G HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT P&G HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED ON OR EXTERIOR TO THE ORAL B ACCESSORIES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES. IN NO EVENT SHALL ANY RECOVERY AGAINST ORAL-B EXCEED THE ACTUAL PRICE PAID FOR THE PURCHASE OF THE PRODUCT.

Warranty replacement brush heads

Oral-B warranty will be voided if electric rechargeable handle damage is found to be attributed to the use of non-Oral-B replacement brush heads. Oral-B does not recommend the use of non-Oral-B replacement brush heads.

  • Oral-B has no control over the quality of non-Oral-B replacement brush heads. Therefore, we cannot ensure the cleaning performance of non-Oral-B replacement brush heads, as communicated with the electric rechargeable handle at time of initial purchase.
  • Oral-B cannot ensure a good fit of non-Oral-B replacement brush heads.
  • Oral-B cannot predict the long-term effect of non-Oral-B replacement brush heads on handle wear.

All Oral-B replacement brush heads carry the Oral-B logo and meet Oral-B’s high quality standards. Oral-B does not sell replacement brush heads or handle parts under any other brand name.

Satisfaction Guaranteed or Your Money Back

Try it with no risk for 60 days!
If you are not 100% satisfied, call 1-877-593-4199 to receive a full refund.

Return the product in its original packaging along with the original cash receipt postmarked within 60 days of purchase to receive a pre-paid card in the amount of purchase. Terms of prepaid card apply.

Your Oral-B toothbrush must be returned in its original packaging and be postmarked no later than 60 days after the date of purchase. Please allow 6-8 weeks for handling. In the U.S., the shipment return costs of the product is the responsibility of the consumer. Sorry: No refunds will be made for any Oral-B product damaged by accident, neglect, unreasonable use or lost in the post.

Terms and conditions apply. For further details please contact our customer service.

Trouble Shooting

 

In some limited situations, your toothbrush may turn off due to nearby electromagnetic fields in the range of 621 to 714 MHz. This is not damaging to your toothbrush; you may turn it back on to continue brushing.

Warranty

FOR USA ONLY

Limited 2-Year Warranty

Oral-B warrants this appliance to be free of defects in material and workmanship for a period of two years from the date of original purchase at retail. If the appliance exhibits such a defect, Oral-B will, at its option, repair or replace it without cost for parts and labor. The product must be carried in or shipped, prepaid and insured (recommended), to an authorized Oral-B Service Center. Proof of date of original purchase is required. The cost to ship the product to an authorized Service Center is the responsibility of the consumer, the cost to return the product to the consumer is the responsibility of Oral-B. This warranty does not cover finishes or normal wear, nor does it cover damage resulting from accident, misuse, dirt, water, tampering, unreasonable use, service performed or attempted by unauthorized service agencies, failure to provide reasonable and necessary maintenance, including recharging, or units that have been modified or used for commercial purposes.

This appliance is equipped with a Bluetooth Smart approved radio module. Failure to establish a Bluetooth Smart connection to specific smart phones is not covered under the device guarantee, unless the Bluetooth radio module of this appliance is damaged. The Bluetooth devices are warranted by their own manufacturers and not by Oral-B. Oral-B does not influence or make any recommendations to device manufacturers, and therefore Oral-B does not assume any responsibility for the number of compatible devices with our Bluetooth systems.

Oral-B reserves the right, without any prior notice, to make any technical modifications or changes to system implementation of device features, interface, and menu structure changes that are deemed necessary to ensure that Oral-B systems function reliably.

ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO TWO YEARS FROM DATE OF ORIGINAL PURCHASE. IN NO EVENT WILL ORAL-B BE RESPONSIBLE FOR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other legal rights which vary from state to state.

How to obtain service in the USA

Should this product require service, please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.

To obtain service:

  1. Carry the product in to the authorized Oral-B Service Center of your choice or,
  2. Ship the product to the authorized Oral-B Service Center of your choice. Pack the product well. Ship the product prepaid and insured (recommended). Include a copy of your proof of purchase to verify warranty coverage, if applicable.

To obtain original Oral-B replacement parts and accessories: Contact an authorized Oral-B Service Center.

Please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.

To order original Oral-B replacement parts and accessories (including replacement brush heads) by phone: Please call 1-800-566-7252.

To speak to an Oral-B Consumer Service Representative: Please call 1-800-566-7252.

FOR CANADA ONLY

Limited 2-Year Warranty

In the event this appliance fails to function within the specified warranty period because of defects in material or workmanship, and the consumer returns the unit to an authorized service center, Braun Canada will, at its option either repair or replace the unit without additional charge to the consumer. This warranty does not cover any product which has been damaged by dropping, tampering, servicing performed or attempted by unauthorized service agencies, misuse or abuse. This warranty excludes units which have been modified or used for commercial purposes.

This appliance is equipped with a Bluetooth Smart approved radio module. Failure to establish a Bluetooth Smart connection to specific smart phones is not covered under the device guarantee, unless the Bluetooth radio module of this appliance is damaged.The Bluetooth devices are warranted by their own manufacturers and not by Oral-B. Oral-B does not influence or make any recommendations to device manufacturers, and therefore Oral-B does not assume any responsibility for the number of compatible devices with our Bluetooth systems.

Oral-B reserves the right, without any prior notice, to make any technical modifications or changes to system implementation of device features, interface, and menu structure changes that are deemed necessary to ensure that Oral-B systems function reliably.

To the extent allowed by law, Braun Canada shall not be responsible for loss of the product, loss of time, inconvenience, commercial loss, special or consequential damages. The provisions of this warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in applicable provincial legislation.

How to obtain service in Canada
Should this product require service, please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.

FCC Compliance Statement

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Section 15.21 Information to user:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Section 15.105 (b)
Note: This equipment has been tested and found to comply with the Limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

To obtain service:

  1. Carry the product in to the authorized Oral-B Service Center  of your choice or,
  2. Ship the product to the authorized Oral-B Service Center of your choice. Pack the product well. Ship the product prepaid and insured (recommended). Include a copy of your proof of purchase to verify warranty coverage, if applicable.

To obtain original Oral-B replacement parts & accessories:
Contact an authorized Oral-B Service Center.
Please call 1-800-566-7252 to be referred to the authorized Oral-B Service Center closest to you.

To speak to an Oral-B Service Representative:
Please call 1-800-566-7252.

IC Compliance Notice

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. this device may not cause interference, and
  2. this device must accept any interference, including interference that may cause undesired operation of the device.

Internet:
www.oralb.com
www.oralb.ca
www.braun.com
www.service.braun.com

Braun GmbH
Frankfurter Strasse 145
61476 Kronberg
Germany/Allemagne

Charger Type 3757
Charging Stand Type 3755
Handle Type 3771
Travel Case Type 3760
Power supply Type 492-XXXX

 

FAQ


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