PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual & troubleshooting

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 1EasyKey 6100
Push-pull
Smart Door Lock

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 2

User manual

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 3

Register products and get support on the following sites
www.philips.com/support

Important information

Safety

  • Before using Philips EasyKey, please read and understand all instructions. Damage caused by non-compliance with the instructions will not be covered by warranty.
  • Use only the manufacturer-specified accessories/components.
  • Use only the alkaline batteries the product is equipped with, or use the same specification type of alkaline batteries.
  • Do not forcibly disassemble this product to avoid triggering an alarm or damaging the product.
  • Do not scrape the fingerprint sensor with sharp objects, otherwise it may cause permanent damage.
  • Do not expose products to environments where there is water leakage or splashing.
  • Do not expose the product to corrosive substances to prevent damaging the protective cover.
  • Do not hang objects on the handle, in case it might affect the normal use of the lock.
  • Pleae clean the product with a soft cloth.
  • Do not remove the battery during setting up and operating.
  • Please let a professional technician to install the door lock and follow the installation guidelines provided.Do not disassemble the lock by yourself. Keep the relevant sealed stickers properly. Do not easily disclose the password information.
  • Please modify the default master PIN code immediately after finishing installing and debugging, and keep the mechanical key properly.
  • Please replace all the batteries immediately if there is a low battery alarm. Please make sure to correctly match the poles (+/-) when installing the batteries.

Caution

  • Do not place the battery near fire sources to avoid explosion.
  • Do not use any emergency power supply that does not meet the safety requirements to power up the product.
  • Do not connect the 2 poles of the batteries with metals to avoid short circuit which may lead to an explosion.
  • Please make sure any component replacement is executed by Philips, Philips authorized service center or professional technicians.
  • Do not use accessories or parts that have been produced by other manufacturers or have not been specifically recommended by Philips. The use of such accessories and parts may void your warranty.

Disposal of used products and batteries

  • You can have your locks reclaimed at Philips authorized service centers. You will receive corresponding compensation if your products meet our conditions.
  • Please familiarize yourself with the local electronic product collection system.
  • Please follow local regulations and do not discard used products into ordinary household waste.
  • Proper disposal of used products can help to avoid potential negative impacts on the environment and human health.
  • Batteries must not be disposed of with ordinary household waste.
  • Please familiarize yourself with the local regulations on batteries classification recycling. Disposing of batteries properly can help avoid a negative impact on the environment and human health.

EasyKey Installation

Packing List

This packing list is for reference only. Please refer to the actual packing contents.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 4PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 5

Exploded Views

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 6

1. Battery cover (x1)
2. Inside escutcheon anchor screw (x6)
3. Inside escutcheon component (x1)
4. Mounting plate anchor screw (x4)
5. Mounting plate (x1)
6. Inside escutcheon silicone pad (x1)
7. Square shaft compressed spring (x2)
8. Square shaft (x2)
9. Mortise (x1)
10. Connecting screw tube (x4)
11. Grub screw (x4)
12. Outside escutcheon silicone pad (x1)
13. Outside escutcheon component (x1)
Pre-installation instructions

Step 1 | Confirm the door opening direction
This product can be installed on doors of 4 directions: left-out pull, right-in push, right-out pull and left-in push.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 7

Installation steps

The following installation steps apply to right-open doors. For left-open doors, please read the chapter [Pre-installation instructions] carefully and make needed adjustments.

1. Install the M5 grub screws and screw tubes into the outside escutcheon.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 8

2. Use the drilling template to drill the needed holes in the door. Pass the connecting cable of the outside escutcheon through the door hole.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 9

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 10 Attention
Please use proper square shaft, connecting screw tube and anchor screw tubes according to your door’s thickness.

3. Put the mortise in the door and align it with the screw tubes in the outside escutcheon. PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 11
4. Tighten the anchor screws in the mortise. PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 12
5. Put the mounting plate against the inside of the door and fix it with the four M5 chamber head screws. PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 13
6. Put the compressed spring and then the square shaft in the inside escutcheon accordingly. PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 14
7. Insert the connecting cables of outside escutcheon and motor into the corresponding sockets in the inside escutcheon. Align the square shaft of the inside escutcheon to the rotary hole in the mortise and insert it, then make the inside escutcheon close to the inside of the door. PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 15
8. Keep the multicolor ribbon under the batteries while putting the first set of battery into the cabin, which could make battery removal easier for next battery replacement. After all 8 batteries are in place, install the battery cover and the striker. PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 16

9. After all the above is finished, please check if every component is well connected and if the lock works normally.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 17

Get to know your EasyKey

Outside escutcheon

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 18

1. Fingerprint sensor
2. Keypad
3. Mute button
4. Outside forced lock button
5. Door status indicator
6. Push-pull handle
7. Low battery indicator
8. Card reader
9. Mechanical key hole
10. Reset button
11. Emergency power interface

Inside escutcheon
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 19

  1. Close button
  2. Push-pull handle
  3. Rotary knob
  4. Battery cover
5. A/M switch
6. Reset button
7. Battery cabinet

4 How to set up your EasyKey

Pre-setup Instructions
  • There are 2 modes in the EasyKey: General mode and dual verification mode. General mode Dual verification mod  Unlock with any registered identity information unlock with any two of the identity information among PIN code, card/ key tag, and fingerprint
  • User Code You can delete a single user information by its user code without having to delete everything.
  • You can record the user information in the following table for future query:
Code Name Fingerprint PIN Code
0
1
2
3
4
5
6
7
8
9
  • Icon annotation

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 20

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 21Attention

  1. Before you enter master mode, please make sure the door is opened
  2. Press [*] key to return to the previous menu.
  3. The default PIN code is 12345678.
  • How to enter master mode
  1. Wake up the keypad
    PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 22
  2. Press [#] before inputting any other numbers. After hearing a voice prompt of “Enter master PIN code”, enter your master PIN code and confirm with [#]. Then you are in master mode
Modify master PIN code

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 23
Press [#], enter master PIN code.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 24

Enter the new master PIN code and confirm with [#]. Re-enter the new master PIN code and confirm with [#]. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

Enter a one-time user PIN code of 6 to 12 digits and confirm with [#]. Re-enter and confirm with [#]. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

User Information Deletion

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 25
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 26

Press [2] to enter user registration, then press [1] to register a new user PIN code, which will be automatically numbered and announced by the system.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 27
Enter a user PIN code of 6 to 12 digits and confirm with [#]. Then re-enter the user PIN code and confirm with[#]. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 28
Register a one-time user PIN code Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 29
Press [2] to enter user settings, then press [2] again to enter one-time PIN code registration.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 30
Enter a one-time user PIN code of 6 to 12 digits and confirm with [#]. Re-enter and confirm with [#]. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

Place your finger against the sensor. After hearing a voice prompt of “Take away your finger and enroll again”, please take away your finger and re-place it against the sensor. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

Register a fingerprint
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 31
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 32
Press [2] to enter user settings, then press [3] to enter fingerprint registration. The system will automatically number the fingerprint and broadcast the number.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 33
Place your finger against the sensor. After hearing a voice prompt of “Take away your finger and enroll again”, please take away your finger and re-place it against the sensor. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 34 Attention
The fingerprint needs to be collected for at least 8 times.

Register a card
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 35
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 36
Press [2] to enter user registration, then press [4] to enter card registration. The system will automatically number the card and broadcast the number.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 37
Hold the card close to the card reader until you hear a beep. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

User Information Deletion

Delete a user PIN code
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 38
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 39
Press [3] to enter user deletion, then press [1] to enter user PIN code deletion. Press [1] again to delete a single user PIN code.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 40
Enter the 2-digit [user code] (00-09) of the user PIN code that is to be deleted and confirm with [#]. After hearing a voice prompt of “Succeeded”, press [*] several
times until you exit master mode.

Delete all user PIN codes

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 41
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 42
Press [3] to enter user deletion, then press [1] to enter user PIN code deletion. Press [2] to delete all user PIN codes. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

Delete a one-time user PIN code
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 43
Press [#], enter master PIN code and confrim with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 44
Press [3] to enter user deletion, then press [2] to enter one-time user PIN code deletion.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 45
After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

Delete a fingerprint
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 46
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 47
Press [3] to enter user deletion, then press [3] again to enter fingerprint deletion. Press [1] to enter single finerprint deletion.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 48
Enter the 2-digit [user code] (00-99) of the fingerprint that is to be deleted and confirm with [#]. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

Delete all fingerprints
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 49
Press [#], enter master PIN code and confrim with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 50
Press [3] to enter user deletion, then press [3] again to enter fingerprint deletion. Press [2] to delete all fingerprints. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

Delete a card
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 51
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 52
Press [3] to enter user deletion, then
press [4] to enter card deletion. Press [1] to delete a single card. Press [*] several times until you exit master mode.

Delete all cards
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 53
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 54
Press [3] to enter user deletion, then press [4] to enter card deletion. Press [2] to delete all cards. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

System initialization

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 55

Take out the battery cover and long press the [RES] button with a sharp object, until you hear a voice prompt of “Restored to factory settings”. All user information will be emptied.

System settings

Language Settings
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 56
Press [#], enter master PIN code and confirm with [#].

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 57
Press [4] to enter system settings, then
press [1] to enter language settings.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 58
Adjust the language as needed: For Chinese, press [1]; for English, press
[2]. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 59 Attention

Volume settings

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 60
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 61
Press [4] to enter system settings, then press [2] to enter volume settings.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 62
Adjust the volume as needed: For higher volume, press [1]; for lower volume, press [2]; for mute mode, press [3]. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 63 Attention
The default volume is higher volume.

Switch to dual verification mode
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 64
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 65
Press [4] to enter system settings, then press [3] to choose verification method.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 66
For single verification, press [1]; for dual verification, press [2]. After hearing a voice prompt of “Succeeded”, press [*] several times until you exit master mode.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 67 Attention
Before using dual verification, please make sure you have registered more than 2 types of user information.

Extended Functions

Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 68
Press [5] to enter extended functions.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 69
To join a network, press [1]. To exit a network, press [2]. Before setting up the extended functions, please download and open the Philips EasyKey on your mobile phone.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 70 Attention
The extended functions are optional.

System Query

Security code query
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 71
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 72
Press [6] to enter system query, then press [1] to get the serial number (security code) automatically broadcasted.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 73 Attention

Local Query

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 74
Press [#], enter master PIN code and confirm with [#].
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 75
Press [6] to enter system query, then press
[2] to get the software version, and the system will automatically broadcast the software version.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 76 Attention
Directly enter 114# to start Local query.

How to use your EasyKey

Unlock | Unlock from outside
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 77 PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 78 PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 79
1. Touch the keypad and light up the buttons. Enter the registered user PIN code and confirm with[#].
2. After hearing a voice prompt of “Door opened”, push or pull the handle to open the door.
1. Place your registered finger properly against the sensor.
2. After hearing a voice prompt of “Door opened”, push or pull the handle to open the door.
1. Place your registered card on the card reader.
2. After hearing a voice prompt of “Door opened”, push or pull the handle to open the door.
Unlock | Opening from inside

With rotary knob
Philips EasyKey employs indoor fast opening mortise. You can directly rotate the knob to open the door.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 80With Close button
Double press the [Close] button within one second, then push or pull the handle to unlock.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 81PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 82 Attention
When you want to open the door from inside, please make sure the rotary knob is moved to the proper position.

Lock | Auto/Manual modes
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 83 PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 84
[A] represents Auto Mode, under which after you shut the door, the deadbolt will automatically
pop up and the door will be locked.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 85
[M] represents Manual Mode, under which after you shut the door, the deadbolt will not automatically pop up and the door will stay open.

Lock from outside
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 86
When the lock is under Auto Mode, shutting the door will make the deadbolt automatically pop up and there will be a voice prompt of “Door closed”.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 87
When the lock is under Manual Mode, the deadbolt won’t pop up automatically after shutting the door. Only fingerprint, card or PIN code verification can make it automatically pop up. After the door is locked, you will hear a voice prompt of “Door closed”. Under Manual mode, after closing the door, you can wake up the outside escutcheon, unlock and open the door.

Lock from inside
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 88
When the lock is under Auto Mode, shutting the door will make the deadbolt automatically pop up and there will be a voice prompt of “Door closed”.
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 89
When the lock is under Manual Mode, the deadbolt won’t pop up automatically after shutting the door. Only after you double press the [CLOSE] button within 1 second can the deadbolt pop up and lock the door. After the door is locked, you will hear a voice prompt of “Door closed”.

Inside Deadlock

After the door is locked, long press the [CLOSE] button. The button will flash once in red and there will be a voice prompt of “Inside deadlock enabled”.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 90PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 91 Attention
Under inside deadlock mode, all functions of the outside escutcheon will be locked. If you try to wake up the system manually, the keypad area will display the combination of “15937(X)” and there will be a voice prompt of “Inside deadlock enabled” reminding you that the door has been dead locked from inside.
Under deadlock mode, all operations of the outside escutcheon are disabled. Master PIN code verification or mechanical key opening is required to release the door from deadlock mode.

Mechanical key opening
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 92 PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 93 PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 94
1. Cut the box and take out the key shell. Push the cover aside and reveal the key itself. 2. Undo the screws on the bottom of the outside escutcheon and take out the metal protective cover. Insert the key into the mechanical keyhole and keep the key andthe key shell vertical to
each other. Rotate the key shell 90° towards the handle until it close fit in the door surface.
3. Rotate the key shell downwards for 180° to make the key shell parallel to the ground. Then rotate the key shell horizontally towards the handle to unlock the door.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 95 Attention
We suggest that you do not use the mechanical key for daily unlocking. Use the key for emergencies, for example when the battery is dead, when you forget the PIN code, or when the system fails to work properly.

Other functions

Restore to default settings

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 96 Function:
Empty all user information and restore to default settings.
How to use:
Long press the [RES] button with a sharp object, and all the user information will be emptied. The lock will be restored to default settings.
Mute Mode
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 97 Function:
Use one button to mute function to turn off the voice guide. Applicable to the scenes where you don’t want to disturb your family.
How to use:
Mute: When the system is awake, long press the [Mute] button for 2 seconds to enter onetime
mute mode. The button will glow green.
Unmute:
When the system is awake, long press the [Mute] button for 2 seconds to restore the voice guide. The button will glow white.
Outside forced lock function
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 98 Function:
Unlocking from inside will trigger an alarm.
How to use:
After the door is successfully locked, long press the functional button for 2 seconds to enter the
outside forced lock mode.PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 99 Attention
Enabling the outside forced lock function will not affect unlocking from outside.

The use & meanings of the indicators

Lock status indicator
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 100 Colors of the light and the corresponding meanings:
Blue: After the system wakes up, the light will glow blue, indicating that you can operate the lock.
Green: After the door is unlocked, the light will glow green, indicating that the door has been
opened.
Red: After the door is locked, the light will glow red, indicating that the door has been closed.
Low battery indicator
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 101 Colors of the light and the corresponding meanings:
Red: After waking up, the system will run an automatic examination on the battery voltage. If the voltage is too low, the light will flash in red and there will be a voice prompt of “Low battery voltage. Please replace all batteries”.
Outside forced lock indicator
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 102 Colors of the light and the corresponding meanings:
White:
1. When the door is locked, the light will light up alone, indicating that you can enable the outside forced lock function.
2. If you have enabled the outside forced lock function, the light will light up after the system wakes up, indicating this function is in use.
Mute mode indicator
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 103 Colors of the light and the corresponding meanings:
1. White: Indicates the mute mode is off.
2. Green: Indicates the mute mode is on.
Inside deadlock indicator
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 104 When the door is inside dead locked, the digital functions of the outside escutcheon will be disabled.

If the system is waken up manually, the keypad will display the combination of “15937 (X)” and there will be a voice prompt saying that the inside deadlock has been enabled.

System lock indicator
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 105 If there are 5 consecutive incorrect inputs of any of the 3 types of verification information (fingerprint/ PIN code/card), the lock will give an alrm. If there are 10, this type of verification will be locked for 3 minutes. You can unlock with the other 2 types of verification method.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 106 Attention
Only when the system being locked will the system give such a prompt.

[CLOSE] button indicator
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 107 Colors of the light and the corresponding meanings:
1. Red light with 2 flashes: Indicates the door has been locked.
2. Green light with 2 flashes: Indicates the door has been unlocked.
3. Red light with 1 flash: Indicates the door has been dead locked.

Troubleshooting

Types of alarms and alarm modes

Inside unlocking alarm under outside forced lock mode

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 108 Triggering: If the lock is under outside forced lock mode, unlocking from inside will trigger the alarm.
Alarm mode: Continuously repeated alarms
Turning off: The alarm can be turned off by a successful verification of any type.

Low battery voltage alarm, remind you replacing the batteries in time

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 109 Triggering: After waking up, the system will run an automatic examination on the battery voltage. If the voltage is too low, the lock give an alarm and a voice prompt of “Low battery voltage, please replace all batteries”.
Alarm mode: A voice prompt of “Low battery voltage. Please replace all batteries” during unlocking.
Turning off: The alarm will automatically turn off.

Anti-prying alarm

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 110 Triggering: The door is pried open and the sensor latch bolt pops up.
Alarm mode: Continuous repeated alarms.
Turning off: The alarm can be turned off automatically or by a successful verification.

Deadbolt abnormity alarm

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 111 Triggering: The deadbolt works abnormally, such as fail to lock or unlock.
Alarm mode: Continuously repeated alarms.
Turning off: The alarm will automatically turn off.

Anti-dismantling alarm

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 112 Triggering: The connection cable of the outside and inside escutcheons is disconnected.
Alarm mode: Continuously repeated alarms.
Turning off: The alarm can be turned off by cutting off the power supply.
How to apply an emergency power
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 113 When the battery voltage is insufficient, and the door cannot be opened from the outside, you can power up the lock through the Micro USB interface by using a 5V power bank as an emergency power supply. After opening the door lock, please replace the batteries immediately. In case of a system crash and it’s impossible to open the door from outside, please press the Reset button and then release to let it reboot automatically.
How to replace batteries
PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 114 The lock is powered by four 1.5V alkaline batteries. There are two sets of working power inside the battery cabin. Eight batteries can be put in to extend the battery life and reduce battery replacement frequency. The battery case is located at the upper end of the inside escutcheon. By pushing the cover upwards, you can remove it and then the batteries.

PHILIPS EasyKe 6100 Puysh-pull Smart Door Lock User Manual  & troubleshooting 115

Philips and the Philips Shield Emblem have registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by and is sold under the responsibility of Shenzhen Conex Intelligent Technology Co., Ltd. and Shenzhen Conex Intelligent Technology Co., Ltd. is the warrantor concerning this product.
Version:2.0

FAQ


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