PNi SafeHouse HS550 Wifi GSM 3G User Manual

PNi SafeHouse HS550 Wifi GSM 3G User Manual & troubleshooting

PNi SafeHouse HS550 Wifi GSM 3G User Manual

PNi SafeHouse HS550 Wifi GSM 3G User Manual  & troubleshooting 1

WARNING

Please read this user manual carefully before using the product. To set up and use the alarm system correctly, we recommend that you read this manual thoroughly and carefully. Configuring and installing this system requires basic technical knowledge, IT and PC, in order to understand and interpret the technical terms and procedures correctly. Start with simple, step-by-step settings and test them after setup. Do not change settings and parameters that you do not understand and already know.

1. FEATURES AND GENERAL INFORMATION

  • Voice announcement
  • Multi-language
  • Built-in Siren and External Siren
  • 3 Hardwire Zones (EOLR)
  • Up to 90 Wireless Zones and Keys
  • Event Log Storage
  • Phone Number
  • Built-in Case Tamper
  • GSM/3G Cellular and Wi-Fi Communications
  • Support Up to 8 Smart Sockets
  • Up to 10 RFID tags
  • Exit Alarm
  • Sensors Low Battery Alarm

Burglary Protection
Your system provides two modes of burglary protection: STAY and AWAY. STAY mode protects the perimeter only, allowing you to freely move inside the premises. AWAY mode protects the entire system. Both modes provide an entry delay time that allows you to reenter the premises without setting off an alarm.

Zones
Your system’s sensing devices have been assigned to various “zones.” For example, the sensing device on your entry/exit door may have been assigned to zone 01, sensing devices on windows in the master bedroom to zone 02, and so on. These numbers appear on the display when an alarm or trouble condition occurs.

Exit/Entry Delays
Your security system has been programmed with delay times that allow you to exit the premises after arming, and to disarm the system upon entry, before an alarm occurs. If you leave the premises too late when exiting, or disarm too late when arriving home, it will cause a false alarm. If an alarm occurs, you should disarm the system immediately.

Alarms
When an alarm occurs, both the built-in and external sounders will sound until the system is disarmed or until alarm bell timeout occurs, and a message on the display will identify the zone(s) causing the alarm.
Your system may also have been programmed to automatically send alarm messages and voice via the cellular/GSM/GPRS/3G network, and push alarm notification to your mobile app. To stop the alarm sounding, you simply disarm the system.

2. SYSTEM OVERVIEW

2.1 Control panel description

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About the Backlight Indicators of Panic Key

PNi SafeHouse HS550 Wifi GSM 3G User Manual  & troubleshooting 42.2 Wiring overview

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2.3 Hardwired Zone Connections

Zone 1, Zone 2 and Zone 3 are the EOLR supervised zones that supports both open circuit and closed circuit devices and has a response time of 300msec. Maximum zone resistance: 11000 ohms, plus EOLR

Connect closed circuit devices in series in the high (+) side of the loop. The EOL resistor must be connected in series with the devices, following the last device. Connect open circuit devices in parallel across the loop. The 10000-ohm EOLR must be connected across the loop at the last device.

Refer to the Hardwired Zones Connections diagram.

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EOLR(End of Line Resistor): If the EOLR is not at the end of the loop, the zone will not be properly supervised, and the system may not respond to an open circuit on the zone.

2.4 Home Screen

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2.5 Home Screen description

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2.6 Quick View of Menu Functions

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Description

1. Arm Beep: When enabled, the system will announce the system status when armed or disarmed.

2. Keypad Lock: The system will lock the keypad if no operation during 30 seconds on Home Sreen. To enable the keypad, you must enter the valid User Password.

3. Backlight: If disabled, display backlight turn off after 30 seconds if no operation on Home Sreen.

4. Door/Window Open Warning: If enabled, the system will generate a Exit Alarm Warning notification when you leaving a door or window open after the exit delay expires.

5. System Password: used for keypad unlocking and SMS remote settings.

6. User Password: user for keypad unlocking, SMS Remote Control and Alarm text notification prefix Setting.

7. Language: Voice Announcement, Displaying and SMS notification will be in the selected language. After selecting the desired language, the panel will reset.

8. Initialization: If the factory default configuration is loaded, any data that has already been programmed into the system will be changed into the Factory Default Configuration!

3. THE FIRST USAGE

3.1 Set up

With the built-in WiFi Communications module, if your system is equipped to report alarms and Remote Access via Mobile APP over the internet, your router must remain powered-on at all times, and a WiFi internet connection is required.

With the built-in GSM/3G Communications module, if your system is equipped to report alarms and Remote control via SMS or Voice Dialing, to ensure the SIM card is installed (refer to the diagram below ) and the panel must be connected to the GSM/3G Cellular or to the Internet.

PNi SafeHouse HS550 Wifi GSM 3G User Manual  & troubleshooting 16

AC Power Connections – Connect the Power Supply to the DC 5V micro USB port, and push the backup battery switch to “ON”.

3.2 Setting Phone Numbers

Up to 5 User Phone Numbers used to receive the Alarm SMS notification and Audio Alarm Verification.

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3.3 Wireless Keys

Pairing a New Wireless Key

– Select “Main Menu->Parts->Remote->Add”.

– “Synchronizing” is displayed, the system goes into the sniffer mode and count down the pairing time remaining .

– Press one button of wireless key to send a transmission signal to the panel.

– As the serial number of wireless key is added to panel, “Leaning OK” will be displayed.

The system will display “Device code has been learnt” if serial number of wireless key have been learned.

Delete

– Select “Main Menu->Parts->Remote->Delete”.
– Use the buttons to scroll to the serial number be deleted.
– Press to delete the selected serial number.

Delete All

– Select “Main Menu->Parts->Remote->Delete All”.
– A total number of serial numbers learned is displayed.
– To delete all the serial numbers, press √

3.4 Wireless Sensors

Pairing a New Sensor

– Select “Main Menu->Parts->Detector->Add”.
– Use to scroll to , then use to scroll to the desired Zone Name.
– Use to scroll to , then use to scroll to the desired Zone Mode(Type).

You must assign a Zone Type to each zone(sensor), which defines the way in which the system responds to faults in that zone.

Stay Arm Active” usually assigned to sensors or contacts on entry and exit doors, exterior doors and windows, perimeter. Active when armed in AWAY or STAY mode.

Out Arm Active” usually assigned to a interior area (i.e.: foyer, lobby, or room). Bypassed automatically when armed in STAY mode.

24 Hours Active” usually assigned to a zone containing an Emergency Button, Smoke Sensor, CO, Water Leakage and Gas Sensors. To used as doorbell, select “Doorbell“.

To disable the zone, select “Close“.

– Use to scroll to , then use digits keypad to enter the Zone Number (0-89 are available). The Zone Number should be unique.

– Press ,”Synchronizing” is displayed, the system goes into the sniffer mode and count down the pairing time remaining .

– Active wireless sensor to send a transmission signal to the panel.

– As the serial number of wireless sensor is added to panel, “Leaning OK “will be displayed.

The system will display “Device code has been learned” if serial number of wireless sensor have been learned, and the Zone Name/Mode/Number will be refreshed.

Edit/Delete

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Delete All

– Select “Main Menu->Parts->Detector->Delete All”.
– A total number of serial numbers learned is displayed.
– To delete all the serial numbers, press √

3.5 RFID Tags

Pairing a New RFID Tag

– Select “Main Menu->Parts->RFID->Add”.
– “Synchronizing” is displayed, the system goes into the sniffer mode and count down the pairing time remaining .
– Put the tag close to the RFID area of panel.
– As the serial number of tag is added to panel, “Leaning OK” will be displayed.

The system will display “Device code has been learnt” if serial number of tag have been learned.

RFID Tag Delete

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RFID Tag Delete All

– Select “Main Menu->Parts->RFID->Delete All”.
– A total number of serial numbers learned is displayed.
– To delete all the serial numbers, press √.

3.6 Pairing with Wireless Siren

– Operating the Wireless Strobe Siren to go into the Sniffer mode( refer to user guide of strobe siren ) .

– Select “Main Menu->Parts->Siren Learn”. The panel displays ” Learn Signal Sent” and sends a transmission signal to the Strobe Siren.

– The Strobe Siren gives a successful indication.

3.7 Alarm Syncing with Wireless Switch

– Select: “Main Menu->Parts->Alarm Socket”, the system displays the Alarm Socket pairing screen.
– Operating the Wireless Switch to go into the Sniffer mode( refer to user guide of wireless switch ) .
– Press the “on” button and the “off” button in turn , The panel displays “Learn Signal Sent” and sends a transmission signal twice to the Wireless Switch.
– The Wireless Switch gives a successful indication.

To test if pairing ok, press “on” ↑ and “off” ↓ to check if the wireless can be opened and closed.

PNi SafeHouse HS550 Wifi GSM 3G User Manual  & troubleshooting 20When a sound alarm occurs, the Wireless Switch will be opened until the system is disarmed or alarm sounder timeout occurs.

3.8 Home Automation

Pairing with Wireless Switch

To pair with the wireless switch (up to 7 switches), refer to section 3.7″Pairing with Wireless Switch”. To test if pairing ok, press “on” and “off” to check if the wireless can be opened and closed.

PNi SafeHouse HS550 Wifi GSM 3G User Manual  & troubleshooting 21You can open or close the wireless switch via Mobile APP.

3.9 Message Recording

Message Recording and Playback
Your system can Record/Playback/Delete a brief message(up to 20 seconds) that can be played back later. The message will be played to the remote when a alarm call is connected.

– Select “Main Menu->Record->Record”->the system displays the Record screen.
– Ready to record when “Recording” is displayed in the title box and the system display will count down the recording time remaining.
– Speak into the microphone and the recording automatically stops after the time expires.
– The system plays back the message automatically.
– Press √ button to save the message.

3.10 Arm/Disarm Automatically

The feature can be used to program the system to arm or disarm the system automatically at a daily time.

Arm Schedule

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Disarm Schedule

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4. MOBILE APP PNI SAFEHOUSE HS550

Scan the QR codes via a smart phone to download the app.

PNi SafeHouse HS550 Wifi GSM 3G User Manual  & troubleshooting 24PNI Safe House HS550 app will guide you to connect the panel to the WiFi network and the internet.

5. REMOTE SMS

5.1 How to set the parameters via SMS

To set the parameters via SMS, editing the setting text message as below, then send it to the SIM number installed in the alarm system panel. Your mobile will received an acknowledgement SMS if setting ok.

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Note: The examples uses the default system password 6666.

1. The Phone Number setting format of remote text message: 07xxxxxxxx,A,B In this string: “07xxxxxxxx” is the phone number( up to 18 digits ),

– “A” used to Enable(1) or Disable(0) the Alarm Voice Dialing and
– “B” used to Enable(1) or Disable(0) the Alarm SMS notification.

For example:
To set the 1st Phone Number as “0710123456” and enable the SMS notification only, and to set 2nd Phone Number as “0720654321” and enable the Voice Dialing only, then the remote SMS to be send is: *6666*510710123456,0,1*520720654321,1,0*.

2. The server IP address and Port is only used for service remote connection. The server IP and Port setting format of remote text message: aaa, bbb, ccc, ddd, xxxxx In this string, “aaa, bbb, ccc, ddd” is the IP and “xxxxx” is Port.

For example:
To set the IP and Port as “116.62.42.223:2001”, then the remote SMS is *6666*90116,62,42,223,2001*.

3. Setting the operator Access Point Name . This is also used for service remote connection.

For example:
To set the APN as “internet”, then the remote SMS is *6666*92 internet*.

5.2 The alarm SMS notification prefix

The panel can be named after a customized text via remote SMS. The name is used for the alarm SMS notification prefix. The alarm notification prefix setting format: [email protected] building. In this string, “1234”is the User Password ,”@”is a command flag and “XXX building ” is the customized text.

The panel can be named after a customized text via remote SMS. The name is used for the alarm SMS notification prefix. The alarm notification prefix setting format: [email protected] building. In this string, “1234”is the User Password ,”@”is a command flag and “XXX building ” is the customized text.

5.3 How to set the customized Zone Name

You can set a customized name for each zone via remote SMS. The name is used to identify which zone alarm occurs in the SMS notification. Remote SMS format: [email protected]@Down Stairs

In this string, “1234”is the User Password , two “@”are command flags, “XX” is the Zone Number(from 00 to 89) and “Down Stairs” is the customized text.

5.3 How to set the customized Zone Name

5.4.1 Query the system settings

Format is *6666*62*, and the panel echoes as follow.

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5.4.2 Query the second page of system settings

Format is *6666*90*, and the panel echoes as follow.

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Format is *6666*51*, and the panel echoes as follow.

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6. HOW TO MAKE A CALL VIA THE PANEL

On the home screen, you can make a call via the digit keypad.

Press ↑ to view the list of dialed number, then press ↓ to redial it.

PNi SafeHouse HS550 Wifi GSM 3G User Manual  & troubleshooting 29The call will be cancelled if GSM network is not registered, the system is armed or in voice alarming.

7. SECURING THE PREMISES

7.1 Arming the System

To arm the system, you can operate as below:

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7.2 Arming in Stay Mode

This mode is used when you are staying home.
To arm the system in stay mode, you can operate as below:

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7.3 Disarming the System

To disarm the system ,to silence alarm ,to clear trouble displays and to cancel the alarm that is in progress , you can operate as below:

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By remote SMS: Send a message 1234#2 (“1234″is User Password) to the panel, then an acknowledgement SMS will be returned if armed. The system will announce “System Disarmed”. Home Screen will displays the “Disarmed” icon. If the “Arm SMS” is enabled, you will receive a SMS notification.

7.4 SOS Function

To manually active panic function, you can operate as below:

By Wireless Key: Press SOS key.

By Panel: Press SOS key on the panel.

By APP: Press the SOS icon.

Home screen displays “Panic Alarm”. An Panic Alarm will be generated.

An Panic Alarm send an text notification to your mobile ,and sounds a loud, steady alarm at your panel.

8. MULTI-MODE ALARM FEATURE

8.1 SYSTEM TROUBLES:

– Loss of AC Power: If the building and/or neighborhood has lost electrical power, the system will continue to operate on battery for several hours.

– System Low Battery: “Low Battery” is displayed when the system’s backup battery power is low.

– Sensor Low Battery: Each wireless sensor in your system has an internal battery. The system detects low battery conditions in wireless sensors, and displays a “Sensor Low Battery” message on the home screen, means that battery replacement in the indicated sensor(s) is due within 7 days.

– AC Power Normal. – Tamper: when a cover tamper has been detected to generate a Tamper Alarm.

8.2 SMS Notification Feature

When an alarm or system trouble occurs, a SMS notification will be sent to the Phone Number that have been programmed in your system.

8.3 Two-Way Voice Feature

8.3.1 Voice Dialog
When an alarm occurs, the system will dial to your Phone Number that have been programmed in your system. After the call is connected, you can hear the voice message that have been recorded and what the alarm occurs, then system will announce “Press 1 to arm, press 2 to disarm, press 3 to monitor, press 4 to talk”. Press 3 or 4 to listen the violated premises and voice dialog between an operator and an individual at the premises. If a false alarm is ensured, press 1 to cancel the alarm that is in progress.

8.3.2 The Phone Programmed Call the Panel
When the phone that have been programmed in the system call the panel, two-way voice is connected automatically. Allows operator to listen, talk to or conduct two-way conversations with individuals on the premises.

9. SPECIFICATIONS

– Primary Power: Plug-in Power Supply, micro USB 110/220VAC to 5VDC, 1A output
– Backup battery: 3.7V/500mAh Rechargeable Lithium Polymer Battery
– Consumption: <[email protected]
– Siren Output: <300mA
– Radio Frequency: /433
– RF code: eV1527
– GSM: 850/900/1800/1900MHz
– Wi-Fi: IEEE802.11b/g/n
– Operation Temperature: 0~550C
– Dimension: 180x115x22 mm

EU Simplified Declaration of Conformity
SC ONLINESHOP SRL declares that PNI Safe House HS550 alarm system complies with the Directive EMC
2014/30/EU and RED 2014/53/UE. The full text of the EU declaration of conformity is available at the following Internet address: https://www.mypni.eu/products/6472/download/certifications

References

FAQ


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