Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual

Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual & troubleshooting

Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 1

User Manual
Defender Series
PSD 650 l 1200 l 1600 l 2000
Line Interactive UPS
Uninterruptible Power Supply System

Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 2Watch The Video:
How to change the batteries in PowerShield Defender UPS https://youtu.be/vMTmaxdemwA
Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 3 NetGuard® Software
Download the latest PowerShield NetGuard® UPS Monitoring Software: www.powershield.com.au/downloads
Default password: administrator
Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 4 Designed by Australians for Australian Conditions

Introduction

Thank you for your purchasing the Defender 650/1200/1600/2000. It is designed to provide safe and reliable power protection to your precious electronics equipment.
Before you start using the product, please read this user’s manual. It contains instructions relating to safety, installation, operation maintenance, and warranty. Please keep this manual in a safe place for future use.

Safety instruction

Please read carefully the following safety instructions before using the Defender 650/1200/1600/2000.

Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 5 ATTENTION ! : ELECTRICAL SAFETY.

  • To prevent the risk of fire and electric shock, install the product in a controlled temperature and humidity indoor area where it is free from conductive contaminants.
  • To reduce the risk of overheating of the product, do not cover the cooling vent holes and avoid exposing the unit under direct sunlight or installing the unit near heat emitting appliances such as heaters or furnaces.
  • Do not connect non-computer-related equipment such as medical equipment, life-support system, microwave oven, and vacuum cleaners. Also since this unit output is not sinusoidal, please do not connect AC line filters, motors, and other inductive/capacitive equipment. This equipment might damage the unit.
  • Do not plug the unit input cord to its own output.
  • Do not allow liquids or any foreign object to get inside the unit. Do not place any liquid-formed materials on the top of the unit or right next to it.
  • For safety purposes, proper grounding is necessary during the installation of the unit in order to reduce the leakage current below 3.5mA.
  • Hazardous due to electric shock. Although unit is disconnected from the mains, the hazardous voltage may still be accessible through supply from the battery. The battery connection should be disconnected when servicing the product.
  • Do not attempt to open the enclosure for modification and service, there is no serviceable parts inside the unit other than replacing the battery from the front panel compartment. Any modification whatsoever applied to this unit will void the product warranty.

Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 6CAUTION: BATTERY SAFETY

  • When replacing the batteries, use the same number and type of batteries.
  • Do not dispose of batteries in a fire. The battery may explode. Do not open or mutilate the battery. Released electrolyte is harmful to the skin and eyes.
  • A battery can present a risk of electric shock and a high short circuit current.
  • This unit contains no serviceable components other than the battery. Repairing of the product must only be performed by qualified service personnel.
  • Following precautions should be observed before replacing batteries.
  1. Remove watches rings and other metal objects.
  2. Use proper tools with insulated handles.
  3. Do not lay tools or metal parts on top of batteries.
  4. Disconnect charging source prior to connecting or disconnecting the battery terminals.
  5. Make sure that the UPS is turned completely OFF

Product Overview

PowerShield Defender will protect your computer, telephone system, and other electronic devices from various power disturbances including black and brownout. This product features a user-friendly LCD that displays the status of the product.
Front View :Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 7

Rearview

Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 8

  1. User-Friendly LCD Display See 6. “Understanding Display section for details .”
  2. On/Off Switch Turn on and off the unit with and without utility.
  3. Resettable Input Circuit Breaker
    The breaker will trip when there is overload / short occurs at the output of the unit. The circuit breaker for 1200/1600/2000 is rated at 10Amp and for 650 is rated at 5Amp.
  4. USB Interface Port
    Connect USB cable and computer. Install NetGuard UPS monitoring software for advanced power monitoring.
  5. Full Time Surge Protection Outlets
    These outlets do not provide battery backup when mains has failed. The outlets provide continuous protection for surges and spikes. Connect peripherals that do NOT need battery backup.
  6. UPS and Surge Protection Outlets
    These outlets provide battery backup power when mains fail and unit is turned on. Connect peripherals that need battery backup protection. Do not connect Laser printers.
  7. Modem / Phone Surge Protection
    Connect a single modem/phone line into a surge-protected “IN’ outlet on the back panel of the UPS unit. Connect from our outlet to the computer with phone line cable.

Installation & Start up

Install the unit in a controlled environment area that is free from dust and has adequate air.Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 9 Plug the AC input cord into the wall outlet and the unit will automatically start charging the battery. Please allow 6 hours to recharge the battery.Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 10

NEVER connect a laser printer/scanner to the UPS outlets. This may cause damage to the unit. Then, the following type of equipment may cause some problems because the battery output mode of this unit is not sinusoidal; -Inverter, Transformer, AC line filters, and PFC power supplies.Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 11

Understanding LCD display

Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 12

  1. Input Voltage meter
  2. On line mode Icon
  3. Output voltage meter
  4. Load level indicator
  5. On battery mode Icon
  6. Battery level indicator
Status LCD Status
On line Operation Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 13 The utility is stable and the unit is supplying its power from the utility.
No beep
AVR operation Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 14 The unit is boosting/bucking input voltage.
Online, mode icon flashes every 1 sec.
No Beep
On battery Operation Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 15 There is power disturbances/blackout. the unit is supplying power from the battery.
Beeps 2 beeps every 30 sec
Battery Remain Time Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 16 The normal display of battery and Battery Remain Time will Exchange once per 5s.
Low battery status Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 17 Battery capacity becomes low. The unit will shut its output down.
On battery mode icon flashes. Rapid beep one-sec interval
Overload status Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 18 Total output power has exceeded the maximum power rating of the unit.
Load level indicator flashes.
Constant Beeping
Fault mode Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 19 Please call for assistance *ben this indicator appears.
Standby Mode Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual  & troubleshooting 20 The on/Off button does not turn on. The unit is connected to the utility. The battery are being recharged.
No Beep.

Software Installation

Defender 650/1200/1600/2000VA has inbuilt native Battery management compatible with Windows and Mac OS.
If you wish to use NetGuard monitoring Software please follow the instructions below:

  1. Please download the latest NetGuard Monitoring software from www.powershield.com.au/index.php/downloads
  2. When the installation is completed, the NetGurad agent icon will appear on the Taskbar
  3. Once installation is completed, click the plug icon found on the Taskbar to start the program

Battery replacement

Defender 650/1200/1600/2000’s have a user-replaceable battery feature. Please read the warning on the front page about battery safety and follow the steps carefully shown below. Please use only PowerShield approved battery pack to maximize the performance of the unit.

  1. Shutdown all connected equipment and turn the UPS off by pressing on /off button
  2. Remove input cord from mains and remove all output cords from the UPS.
  3. Flip the UPS upside down.
    For Defender 1200/1600/2000, locate the Philips head screw on the bottom of the front panel. Remove the screw using a Philips screwdriver.
    For Defender 650, locate the two slots on the bottom of the front panel. Insert a flat-head screwdriver in one of the two slots. Press gently down towards the front while also gently levering the screwdriver towards the front. Repeat for the second slot to unclip the front panel.
  4. Remove the front panel by grabbing the bottom edge of the front panel and pulling forward. Please be careful not to apply excessive force to the panel as it may cause damage to the LCD cable attached to it.
  5. Remove the metal plate holding the battery pack in the enclosure by sliding it upwards and then pull out.
  6. Pull tag of the battery pack and remove the battery from the unit.
  7. Remove Red (Positive) and Black (Negative) battery wires from the battery pack.
  8. Prepare a new battery pack. Connect Black (Negative) wire to the new battery black terminal and connect Red (Positive) battery wire to the red battery terminal.
    Note: You will see a small spark when you connect the red wire to the battery. This is normal as the unit charges some components. Please check the polarity of battery terminals.
  9. Insert the battery back into the unit and put the metal plate back into the front of the enclosure. Replace the front panel. For Defender 1200/1600/2000, fasten the Philips screw.
  10. Please recharge the unit for 6 hours before you turn the unit on.

Trouble Shooting

Please follow the troubleshooting section below. if the problem cannot be resolved, please check the PowerShield FAQ web page or call our customer support for further assistance.

Problem Probable Causes Solution
LCD display not lit Low battery Recharge the unit for at least 6 hours and try to start it again.
The battery may be faulty Replace the battery with the Powershield battery kit.
Input circuit breaker tripped Check circuit breaker at the rear panel and reset if it is tripped.
Continuous beeping while the unit utility is normal The unit may be overloaded Remove some equipment that is connected to UPS outlets and check load level indicator on LCD display.
Continuous beeping
while UPS operating
The battery is low/ faulty Replace the battery with a Power Shield battery kit.
Back-up time is short / none when power fails. Equipment may be connected to Surge protection outlets The surge protection does not have a battery backup function. Connect your equipment to the UPS outlet if it is required for battery backup.
The unit may be overloaded Remove some equipment that is connected to UPS outlets and check load level indicator on LCD display.
Low battery Recharge the unit for at least 6 hours and try to start it again.
The battery may be the fault Replace the battery with the PowerShield battery kit.

Warranty and Service

Warranty Condition :
The standard warranty is TWO (2) years from the date of purchase. The standard PowerShield procedure is to replace the original unit with a factory refurbished unit. PowerShield will ship the replacement unit once the defec­tive unit has been received by the service department or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the defective unit to PowerShield. PowerShield pays ground freight transportation costs to ship the replacement to the customer within Australian capital cities metro areas only.

WARRANTY SERVICE PROCESS :

  1. Review the problems discussed in the troubleshooting section of this manual to eliminate common problems.
  2. Verify that no input/output circuit breaker is tripped. A tripped circuit breaker is the most common problem.
  3. If the problem still persists, please call 1300-305-393 for technical support or fill in the form in the PowerShield web page for online technical support. Following details are needed for warranty claims.
  • Model number
  • Serial number
  • The date of purchase
  1. Be prepared to troubleshoot the problem over the phone with PowerShield technical support.
  2. If technical support found that the product is defective, then the technical support will issue a Return Material Authorization Number ( RMA # )
  3. If the unit is under warranty, the repair is free. If not there is a repair charge.
  4. Pack the unit in its original packaging. Pack properly to avoid damage during transit. Damage sustained in transit is not covered under warranty.
  5. Mark the RMA # on the outside of the package.
  6. Return the defective unit by the insured, prepaid carrier to the address given to you by Technical support.

Storage and Maintenance

Operation
Defenders contain no user-serviceable pads other than a battery pack. If the battery service life (3-5 years at 25°C ambient temperature) has been exceeded. the batteries must be replaced.
Please contact your dealer or visit the Power Shield website. www.powershield.com.au/support.
Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material.

Storge 
Before storing, charge the UPS for 6 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table:

Storage Temperature Recharge Frequency Charging Duration
-25°C – 40°C Every 3 months 1-2 hours
40°C – 45°C Every 2 months 1-2 hours

Product Specification

Product Specification
Model # PSD650 PSD1200 PSD1600 PSD2000
Capacity 650VA/390W 1200VA/720W 1600VA/960W 2000VA/1200W
INPUT
Voltage (Nominal) 240Vac
Voltage Range 177-290Vac
Frequency Range 50/60Hz ± 5Hz
OUTPUT
Output Voltage 240 Vac
Output Voltage Regulation 240Vac ± 10%
Frequency AC mode tracks utility
Frequency Range (Batt. Mode) 50Hz or 60Hz ± 1Hz
Transfer Time Typical 2-6ms, 10ms max
Waveform (Bait. Mode) Simulated Sine Wave
UPS & Surge Protection 2 3
Surge Protection 0 3
BATTERY
Battery Type & Number 12V 9AH (xl) 12V 7AH (x2) 12V 9AH (x2)
Backup Time (One PC Load @ 120W) 25min 40min 45min
Typical Recharge Time 4-6 Hours recovery to 90% capacity
PROTECTION
Full Protection Overload, discharge, and overcharge protection
Surge Protection
31 2Joules/
6500Amps 936Joules/19500Amps
Safety A- ick, EN62040-1-1 2003, IEC60950-1:2001
EMC EN62040-2 2006
OPERATING ENVIRONMENT
Humidity 0-90% RH © 0-40°C (non-condensing)
Noise Level <40dB (no fan)
PHYSICAL
Dimensions (D x W x H) mm 328 x 100 x 145 397 x 146 x 205
Net Weight 5.2kg 11.1kg 11.5kg 12.86kg

FAQ


Setting up Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual is easy with these step-by-step instructions. Follow the steps are you are set-up in no time.

Using Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual is simple by using this manual. Follow the instructions one by one and everything will be fine

Is Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual stuck or not working properly? By resetting it you can set it back to the standard settings and everything should be back to normal. This works in many cases when problems arise.

This page contains the complete user instructions & manual for Power Shield Defender Series PSD 650/1200/1600/2000 Line Interactive UPS User Manual

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