REXTON TeleCare User Guide

REXTON TeleCare User Guide & troubleshooting

REXTON TeleCare User Guide  & troubleshooting 1

REXTON TeleCare

Rexton TeleCare User’s Quick Guide

Download the Rexton App to your iPhone or Android smart phone before your fitting.

Download Instructions
  1. Go to your app store
  2. Type Rexton App in search bar
  3. Tap “Get” (or cloud icon) or “Install”
  4. Follow the instructions on screen

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Rexton App Controls
  1. Telecare access for remote adjustments
  2. Volume change
  3. Program change
  4. Sound Balance (Treble and Bass)
  5. Battery status
  6. TV Streaming *
  7. Directional hearing
    Accessory required

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REXTON TeleCare User Guide  & troubleshooting 4

The Rexton app allows you to visit your Costco dispenser for hearing aid adjustments from anywhere after your initial fitting – without having to return to the hearing center.
Your Costco dispenser can walk you through the one-time activation at your fitting or you can activate later should you want a remote support session.

How to activate TeleCare
  1. Tap Menu
  2. Tap Settings
  3. Tap App Settings
  4. Tap Connect to TeleCare
    Accept Terms ad allow microphone and camera acess
  5. Enter Activation Code (provided by dispenser or text message)
  6. Tap Ok
    You are now ready for remote appointments

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Preparing for a Virtual Appointment
  • Fully charge your hearing aids and phone
  • Be in an area that has a strong cell signal (3 or more bars)
  • Have your Rexton app open at appointment time

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Attending Your Appointment
  1. Accept incoming call from your dispenser (Costco)
  2. Tap Ok to allow adjustments to your hearing aids
    Discuss your concerns while adjustments are made
  3. Your Costco dispenser will end the call when complete
    Restart your hearing aids (via rocker switch or charger)

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FAQ


Setting up REXTON TeleCare User Guide is easy with these step-by-step instructions. Follow the steps are you are set-up in no time.

Using REXTON TeleCare User Guide is simple by using this manual. Follow the instructions one by one and everything will be fine

Is REXTON TeleCare User Guide stuck or not working properly? By resetting it you can set it back to the standard settings and everything should be back to normal. This works in many cases when problems arise.

This page contains the complete user instructions & manual for REXTON TeleCare User Guide

All symbols, colors and codes for REXTON TeleCare User Guide are explained in this instruction manual. You can find everything you need and moree