ring Range Extender Z-Wave User Guide

ring Range Extender Z-Wave User Guide & troubleshooting

ring Range Extender Z-Wave User Guide  & troubleshooting 1Range Extender Z-Wave
Technical Manual

ring Range Extender Z-Wave User Guide  & troubleshooting 2

Ring Range Extender

Description and Features
The Ring Extender is a Z-Wave range extender with battery backup. It is a Security Enabled Z-Wave Plus Product and requires a security-enabled Z-Wave Plus controller to make use of all of its features. It will repeat Z-Wave commands from all nodes in the network, from any certified Z-Wave device manufacturer. Any non-battery-powered Z-Wave device will also repeat signals in a Z-Wave network.

SmartStart
SmartStart enabled products can be added into a Z-Wave network by scanning the Z-Wave QR Code present on the product with a controller providing SmartStart inclusion.  No further action is required and the SmartStart product will be added automatically within 10 minutes of being switched on in the network vicinity.

QR Code and DSK Label
The DSK is a unique identifier for the device used for SmartStart inclusion. The QR Code and DSK label is shown on the outside packaging of the box. The full DSK string is also located in the leaflet inside the packaging. The same DSK is printed in the form of a QR code on the back of the device as well.

Technical Specifications

Radio protocol Z-Wave(500 series)
Z-Wave SDK 6.81
Encryption S2 (using 64-character hex device-specific ID)
Power Supply AC 110V 60 hz
Battery Specs 3.7V DC 1100mAh
Battery Life 22 Hours
Working current Max: 20 mA
Operating temperature 14 – 122 °F (-10 – 50 °C)
Radiofrequency 908.4 MHz US
Z-Wave Range 250’ +
LED Color Blue
Package Contents Extender, Battery, Set-Up Guide
Certifications FCC, IC, Z-Wave +, RoHS, WEEE, ETL based on UL60950
Certifications (future) (Tested by ETL)
UL 1023 Standard for Household Burglar-Alarm System  Units
UL 985 Standard for Household Fire Warning System  Units
UL 1635 Standard for Digital Alarm Communicator System  Units
UL 94 Standard for Safety of Flammability of Plastic Materials for Parts in Devices and Appliances
ULC 1023 Preliminary Standard For Household Burglar Alarm System  Units
Dimensions Including notch excluding plug: 89.6X47X29.4mm Excluding notch and plug: 81X47X29.4mm
Button Action button

This product can be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers. All mains operated nodes within the network will act as repeaters regardless of vendor to increase the reliability of the network.
This is a SmartStart enabled product that can be added into a Z-Wave network by scanning the Z-Wave QR Code present on the product with a controller providing  SmartStart inclusion. No further action is required and the SmartStart product will be added automatically within 10 minutes of being switched on in the network vicinity. This product can also be operated in any Z-Wave network with other Z-Wave certified devices from another manufacturer.

Color Event

Behavior

Blue In Pairing Mode Long Blink pattern repeated indefinitely or until paired
Paired successfully LED Off
Device powers on (and  enters  inclusion mode) Long Blink pattern repeated indefinitely or until paired
Factory Reset Flash 250ms on / 250ms off repeat 10 times
Enter Exclusion Mode 5 short blinks upon exclusion, then “Device is not yet paired” pattern resumes after exclusion

Short blink = 500ms on + 500ms off Long blink = 1s on + 1s off

Action Condition Result
Power On Range Extender Not Yet Included in System, and Controller is in Inclusion Mode Device enters smart start (inclusion) mode.
Range Extender Already Included in System Device powers on.
Push Button once (short press) Range Extender Already Included in System Device sends node info to Group 1
Range Extender Already Included, and

The controller is in Exclusion Mode

Device is excluded from the system and re- moves the Home ID from its memory
Range Extender Not Yet Included in System Device cancels Smart Start and enters regular (S2) inclusion mode indefinitely and includes into whichever network is also in inclusion mode.
Press and hold the button for TEN seconds Range Extender Already Included in System Device will be reset to factory settings,  and a DEVICE_RESET_LOCALLY command will be sent to Group 1
Any condition (as long as the device has power) The device’s memory will erase to factory default settings and any associations, configuration parameters, and other locally saved data will be lost

Inclusion & Exclusion

SmartStart Inclusion (Add to System) – SmartStart:

  1. For proper inclusion, bring the Range Extender to the final location where it will be used*.
  2. Follow the instructions provided in Ring Alarm Mobile Application, scan QR code to enter inclusion mode.
  3. Supply power to the Range Extender to begin Smart Start (inclusion) mode.
  4. The device will enter inclusion mode indefinitely and the LED Indicator will blink slowly (1 flash/2 sec) until it’s included in a system.
  5. Upon successful inclusion, the LED Indicator will stop blinking.

Classic Inclusion (Add to System) – S2

  1. For proper inclusion, bring the Range Extender to the final location where it will be used*.
  2. Follow the instructions provided in Ring Alarm Mobile Application, enter DSK pin to enter inclusion mode.
  3. Supply power to the Range Extender and then press the button once to begin inclusion mode using S2 encryption.
  4. The device will enter inclusion mode indefinitely and the LED Indicator will blink slowly (1 flash/2 sec) until it’s included in a system.
  5. Upon successful inclusion, the LED Indicator will stop blinking.

Exclusion (Remove from System)

  1. Make sure the Range Extender is powered on.
  2. Follow the instructions in Ring Alarm Mobile Application to enter exclusion mode.
    When prompted by the controller:
  3. Press the button once.
  4. Upon successful exclusion, the LED Indicator blink quickly five times and then blink five times quickly every minute.

* For non-Z-Wave Plus networks, please consult the owner’s manual for your primary controller to determine the best method and location for adding the Range Extender to your Z-Wave network.

Resetting the Extender

If needed, the Range Extender can be reset locally by following these steps. Only do this if your Z-Wave controller is missing or otherwise unreachable. Beware that resetting  your device will disconnect it from the system:

  1. Make sure that your Range Extender is powered on.
  2. Press and hold the button for 10 seconds.

The Range Extender’s memory will be erased to factory settings and the LED Indicator will blink very quickly six times and then blink once every half second until it is included in a system.
Note: Use this procedure only in the event that the network primary controller is missing or otherwise inoperable.

Wake-Up Procedure
Ring Alarm Extender is a listening device and is always awake as long as it is connected to line power or running on battery.

Physical Installation
Ring Alarm Extender is a listening device and is always awake as long as it is connected to line power or running on battery.

Installation On the Power Outlet (Secured with Screw)

  1. Unscrew the wall plate screw adjacent to the outlet the Range Extender will be plugged into.
  2. Plugin the Range Extender, making sure the Screw Flange is directly over the wall plate’s screw hole.
  3. Secure the Range Extender in place by replacing the wall plate screw.

Installation On the Power Outlet (Unsecured)

  1. Plugin the Range Extender.
Command Class – (Security Level) Notes
Device Reset Locally V1 (5A) – (S2)
Node Information Frame  (NIF) – (None) The Node Information Frame  (NIF) advertises the device’s Generic  Device Type, Specific  Device Type, and Role Type.
Generic  Device Type: GENERIC_TYPE_REPEATER_SLAVE Specific Device Type:
SPECIFIC_TYPE_REPEATER_SLAVE Role Type: ROLE_TYPE_SLAVE_ALWAYS_ON
Security Class (9F) – (None) WILL NOT request the S2 Access Control Security Class WILL request the S2 Authenticated  Security Class WILL request the S2 Unauthenticated Security Class A security-enabled Z-Wave  Plus controller is required to fully utilize device features.
Powerlevel  V1 (73) – (S2)
Battery V1(80) – (S2) The Battery Report interval will be 70 minutes by default and is configurable using a configuration parameter.
Association Group Information V1 (59) – (S2)
Firmware Update MetaData (7A) – (S2)
Version V2 (86) – (S2) Returned Value: 03 04 21 01 11 1E 00 Z-Wave Library
Type: 03 (Enhanced Slave) Protocol Version: 04 21 Protocol Sub-Version: 01 11 Application  Version: 1E Application Sub-Version: 00
Manufacturer Specific V2 (72) – (S2) Returned Value: 03 46 04 01 01 01
Manufacturer ID: 03 46
Product Type: 04 01
Product ID: 01 01
Device-specific get has a serial number, of the following format: Serial Number Format: BHRP V  YY WW DM XXXXXX
V: Ring hub  Version (right now it’s 1, we will let you know if/when it changes) YY: Year of manufacture WW: week number of manufacture XXXXXX: incremented serial number Example: 3,245th Dome first version extender built in the 36th week of  2017 =  BHRP11736DM003245

Command Class

Notes

Z-Wave Plus Info V2 (5E) – (S2) Returned Value: 01 05 00 1B 00 1B 00 Z-Wave Plus Version: 01
Role Type: 05 (Always On Slave) Node Type: 00 (Z-Wave Plus Node)  Installer Icon Type: 1B 00 (Repeater) User Icon Type: 1B 00 (Repeater)
Association V2 (85) – (S2) Group 1
Group 1 is the “Lifeline” group, which can hold five devices. The Range Extender repeats all signals it receives to this group. The Range Extender also sends this group Battery Reports, Power Management notifications, and a Device  Reset Locally notification to remove itself from the Z-Wave network.
Notification V4 (71) – (S2) The Range Extender sends Notification Reports to update the Primary Controller of changes in power status (e.g. battery is charging, AC power is disconnected, etc.)
Returned Value: 00 00 00 FF 07 XX YY ZZ V1 Alarm Type: 00 (Unsupported)
V1 Alarm Level: 00 (Unsupported) Reserved: 00 (Reserved)
Notification Status: FF (Unsolicited Reporting is Enabled) Notification Type: 08 (Power Management)
Event: AC Power Disconnected—02 (AC mains  disconnected) AC Power Connected—03 (AC mains  re-connected)  Battery is Charging—0C (Battery is Charging)
Battery is not Charging—00 (Event Inactive) Sequence/Reserved/Event Parameters Length: 00
Notification Event Parameters: 00 (No Event Parameters)
Configuration V1 (70) – (S2) See ““Configuration” Command Class Parameters”.

“Configuration” Command Class Parameters
Configuration parameters are sent using a standard syntax to ensure interoperability between all manufacturers’ products. All values are represented using the hexadecimal number system.
Typical syntax is as shown below. Note that the value sent must be the exact size, in bytes, as accepted by the setting. The “extra” spaces should be filled with zeros (see the  “value” column below.) Example Configuration Parameter: 02 02 00 0A

Param # Size

Value

02 (Param #2) 02 (2 Bytes) 00 0A (10)

Param #

Size Name Available 
Values 
(In Decimal)
Default Value

Description

01 01 Battery Report
Interval
04 ~ 70 70 This parameter is the number of minutes between heartbeats. Heartbeats are automatic battery reports on a timer after the last event.
02 01 Supervision Timeout 05 ~ 50 15 The number of seconds waiting for a supervision report in re-response to supervision get from the sensor.
03 01 Supervision Retry 00 ~ 05 01 A number of application-level retries attempted for messages either not ACKed or messages encapsulated via supervision get that did not receive a report. 0
04 01 Supervision Back Off 01 ~ 60 05 The number base seconds used in the calculation for sleeping between retry messages.
05 01 Supervision Battery
Report  (one in N)
00 ~ 31 05 The number of battery report messages sent before being encapsulated in supervision.
06 04 Build Number N/A Build number The Jenkins build number for this FW

To review your warranty coverage, please visit www.ring.com/warranty.
© 2020 Ring LLC or its affiliates.
Ring, Always Home, and all related logos are trademarks of Ring LLC or its affiliates.

FAQ


Setting up ring Range Extender Z-Wave User Guide is easy with these step-by-step instructions. Follow the steps are you are set-up in no time.

Using ring Range Extender Z-Wave User Guide is simple by using this manual. Follow the instructions one by one and everything will be fine

Is ring Range Extender Z-Wave User Guide stuck or not working properly? By resetting it you can set it back to the standard settings and everything should be back to normal. This works in many cases when problems arise.

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