Ring Retrofit Alarm Kit User Manual

Ring Retrofit Alarm Kit User Manual & troubleshooting

Ring Retrofit Alarm Kit User Manual  & troubleshooting 1Retrofit Alarm Kit Z-Wave
Technical ManualRing Retrofit Alarm Kit User Manual  & troubleshooting 2

Ring Retrofit Alarm Kit

Ring Retrofit Alarm Kit is a Wired-to-wireless bridge that connects to your existing hardwired contact sensors and transmits open/close events wirelessly to Ring Alarm.  Connect up to 8 wired contact sensor zones to the device. Set up and configure the device using the Ring app. After installation and setup, monitor and receive notifications when doors and windows with wired sensors connected to Retrofit Alarm Kit open and close. The Ring Alarm Base Station is required to enable Retrofit Alarm Kit features and functions. Once setup, wired sensors connected to Retrofit Alarm Kit can be monitored just like other Ring Alarm sensors in the system.

Ring Retrofit Alarm Kit – Basic Setup

  1. Securely mount the Ring Retrofit Alarm Kit to the wall near the wired alarm panel by using the pre-applied double stick tape on the back of the device or with screws by removing the top cover and inserting the screws through the mounting holes on either side of the device. The device’s orientation should be such that the screw terminal blocks are facing down, and the batteries are on the left. Be careful not to mount it inside of a metal box.
  2. Disconnect wired contact sensor connections from the security panel. (Powered motion sensors are not supported.)
  3. Each wired contact in a home security system consists of two wires. Determine the pairs for each.
  4. For each pair of wires, connect one of the wires to the Retrofit Alarm Kit’s screw terminal blocks labeled “C” for common, and the other to an open screw terminal labeled with a number from 1 to 8.

Note:

  • This product can be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers. All mains operated nodes within the network will act as repeaters regardless of vendor to increase the reliability of the network.
  • This is a SmartStart enabled product that can be added into a Z-Wave network by scanning the Z-Wave QR Code present on the product with a controller providing SmartStart inclusion. No further action is required and the SmartStart product will be added automatically within 10 minutes of being switched on in the network vicinity.
    This product can also be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers.

Installation

  1. Securely mount the Ring Retrofit Alarm Kit to the wall near the wired alarm panel by using the pre-applied double stick tape on the back of the device or with screws by removing the top cover and inserting the screws through the mounting holes on either side of the device. The device’s orientation should be such that the screw terminal blocks are facing down, and the batteries are on the left. Be careful not to mount it inside of a metal box.
  2. Disconnect wired contact sensor connections from security panel. (Powered motion sensors are not supported.)
  3. Each wired contact in a home security system consists of two wires. Determine the pairs for each.
  4. For each pair of wires, connect one of the wires to the Retrofit Alarm Kit’s screw terminal blocks labeled “C” for common, and the other to an open screw terminal labeled with a number from 1 to 8.

Ring Alarm Retrofit – Inclusion

Adding Ring Alarm Retrofit Kit to a Z-Wave Network
Ring Alarm Retrofit Kit can be added via smart start or via classic inclusion mode –Note: When prompted for the QR Code or PIN, you can find them inside of the top cover  of the device, on the box, or on a card inside the box. Keep the device nearby. You’ll be prompted to pull the battery tab to confirm the connection.
Smart Start Inclusion Steps:

  1. Initiate add flow in the Ring Alarm mobile application – Follow the guided add flow instructions provided in the Ring Alarm Mobile application
  2. Scan the QR code found on the package of the Ring Alarm Retrofit Kit or the QR code found on the inside of the top cover of the device.
  3. Pull the pull-tab or insert batteries, and the device will go into SmartStart inclusion mode.
    While in this mode, Ring Alarm Retrofit can be added to a Z-Wave controller that supports SmartStart.

Classic Inclusion Steps:

  1. Initiate add flow in the Ring Alarm mobile application – Follow the guided add flow instructions provided in the Ring Alarm Mobile application
  2. Select add manually and enter the 5 digit DSK pin found on the package of the Ring Alarm Retrofit Kit or the 5 digit DSK pin found on the inside of the top cover of the device.
  3. Press the Learn Button below the battery terminals, and the device will enter classic inclusion mode which implements both classic inclusion with a Node Information  Frame, and Network  Wide Inclusion. During Classic Inclusion mode, the Green LED will blink three times every three seconds. When Classic inclusion times-out, the device will blink red and blue.

Led behavior for Inclusion

Blink Pattern

Smart Start Started Green LED Three Times
Classic Inclusion Started Green LED Three Times every three seconds.
Classic Inclusion Timed-Out Green and Red several times.
Inclusion Successful (Authenticated S2) Green LED on solid
Inclusion Not Successful (Self-Destruct) Red LED on solid

Ring Alarm Retrofit – Exclusion

Removing Ring Alarm Retrofit from a Z-Wave Network
Exclusion Instructions:

  1. Initiate remove “Ring Alarm Retrofit” flow in the Ring Alarm mobile application – Select the settings icon from the device details page and choose “Remove Device” to remove the device, place the controller into Remove or “Z-Wave Exclusion” mode.
  2. Then remove the batteries from the device, and then re-insert them. The device’s RED LED turns on solid if successful.

Ring Alarm Retrofit – Reset

Factory Default Instructions

  1. To restore Ring Alarm Retrofit to factory default settings, locate the pinhole on the middle of the front of the sensor and insert a paper clip in the hole. Hold the button down for 10 seconds.
  2. The device will blink continuously for 10 seconds. Release the button when the RED LED is solid.

Note: Use this procedure only in the event that the network primary controller is missing or otherwise inoperable.

Wake-Up Notification
The sensor will wake up every so often to send a Wake-Up Notification to allow the lifeline master node controller that the sensor is now available for any queued messages that the controller may have for the sensor. The time between Wake-Up Notifications can be configured with the Wake-Up Notification command class to be between 1 and 24  hours with interval steps of 1 minute.

Mapping of the Basic Command Class
The device can be queried with Basic for each of its eight endpoints to see if they are 0 (contact closed) or 0xFF (contact open).

Z-Wave Command Class

Command Class

Version

Z-Wave Plus Info 2
Transport Service V2 2
Security 2 1
Association 2
Association Group Info 1
Multi-Channel Association 3
Multi-Channel 4
Battery 1
Configuration 1
Device Reset Locally 1
Manufacturer Specific 2
Notification 8
Power Level 1
Supervision 1
Wakeup 2
Version 3
Firmware Update MD 4
Firmware Update MD 2

Association

This sensor has two Association groups with only one node for each group. Group one is a lifeline group that will receive unsolicited messages relating to case tamper notifications, battery level notifications, Wake-Up notifications, and Device Reset Notifications. Group two is intended to be used with the multi-channel association for a controller to subscribe to contact switch open/close notifications sent encapsulated from each of the eight endpoints one for each contact switch. Each endpoint must be enabled by putting the controller’s node ID into the device’s Association Group 2 with either an Association Set encapsulated with Multi-Channel Encapsulation OR a Multi-Channel Association Set encapsulated with Multi-Channel Encapsulation.

Example Multi-Channel Association Set Command:

Group Identifier 2
Node ID Blank/Nothing Entered
Marker 0x00
vg 1 (Press plus button to make the variant group fields appear.)
Multi-Channel Node ID 01 (Controller’s Node ID)
End Point 0x00
Bit Address Not Selected

Configuration

The sensor has seven supported configuration parameters.

Parameter
Number
Description Number
of Bytes
Default Min Max
1 A number of seconds between period battery reports. (Heartbeats) 2 4200
(0x1068)
255 (off) 4200
(0x1068)
2 One-Time Wakeup Notification. (In addition to normal Wakeup Notification) 2 0
(Not in use).
1 (must be divisible  by sleep step time  of configuration parameter 7) 3600
(0x0E 10)
3 A number of Application Level Retries after a failed transmission is defined as either not ACKed or Supervision Report not returned when encapsulated. 1 5 1
4 The minimum number of seconds to sleep between application-level retries. 1 6 1 60 (0x3C)
5 Application Retry Multiplier.
The number of seconds between a current application retry is the count of retries multiplied by this number in seconds + a small random delay.
1 5 1

The sensor has seven supported configuration parameters.

Parameter Number

Description Number of Bytes Default Min,

Max

6 The number of milliseconds to wait for a Supervisory Report in response to a Supervisory encapsulated Get. 2 ■ 500
(Ox59C)
(0x1388)
5000
7 The number of seconds the device will sleep between waking up to increment its Wakeup and Heartbeat counter. Also the sleep step time. 255
(OxH)
5000
(0x1388)
8 Contact Debounce time in 10ms increments.  1 5 1 100
9 Flag to toggle application level retry on missing a Supervision Report from contact switch inputs. (This is to be able to test with a PC Controller which by default does not send Supervision Reports in response to a Supervision  Get when the Supervision Get is encapsulated with a  Multi-Channel Encapsulation. 0
(Disabled)
0  1
(Enabled)

Notification Sensor Conditions

Sensor Condition

Command Class and Value

Association Group

Wired Contact Open Notification Report, Type: Home Security (0x07) Event:  Intrusion Unknown Location (0x01 2 (Used with Multi-Channel Association)
Wired Contact Closed Notification Report, Type: Home Security (0x07)
Event:  Previous Events Cleared (0x00)
2 (Used with Multi-Channel Association)
Sensor Case Removed 1 (Press plus button to make the variant group fields appear.)

1

Sensor Case Fastened Wake-Up Notification

1

Notification Report,
Type: Home Security (0x07)
Event: Previous Events Cleared (0x00)

1

Battery Level A battery report can have the following values: 100 (New Battery), 99 (Good Battery), 0 (Low battery/ Should be changed soon), and 0xFF (Dead Battery/ Device is no longer operating).

1

To review your warranty coverage, please visit www.ring.com/warranty.
© 2019 Ring LLC or its affiliates.
Ring, Always Home, and all related logos are trademarks of Ring LLC or its affiliates.

FAQ


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