VIVO Black 43″ x 24″ Electric Desk Instruction Manual

VIVO Black 43″ x 24″ Electric Desk Instruction Manual & troubleshooting

VIVO Black 43″ x 24″ Electric Desk Instruction Manual
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 1
SKU: DESK-EP43TB

Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 2    https://vivo-us.com/products/desk-ep43tb

GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 3  [email protected]   VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 4 www.vivo-us.com Chat live with an agent!    VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 5  309-278-5303

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 6 WARNING!

If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual and do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or inappropriate use.

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 7 ELECTRICAL SAFETY INSTRUCTIONS

THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.

  • DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
  • DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER ICONNECTED.
  •  NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
  •  NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
  • ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
  • OUTDOOR USE IS PROHIBITED.

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 8 WARNING: CHOKING HAZARD

SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION I REQUIRED

PACKAGE CONTENTS

A (x1)Telescopic Crossbar
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 9
B (x1) Motorized Leg

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 10
C (x1) Leg

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 11
D (x1) Crossbar Spacer
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 12
E (x2) Side Bracket
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 13
F (x1) Sync Rod
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 14
G (x2) Foot
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 15
H (x1) Adapter Holder
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 16
I (x1) AC Adapter
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 17

J (x1) Power Cable
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 18
K (x1) Controller

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 19
L (x1) Left Desktop
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 20
M (x1) Center Desktop
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 21
N (x1) Right Desktop
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 22
O (x2) Support Pad
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 23
P (x24) Flat Head Screw
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 24
Q (x4) Desktop Connector
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 25
S-A (x16) M6x12
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 26
S-B (x12) ST4.2×20 Screw
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 27
S-C (x2) ST3.5×20 Screw
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 28
S-D (x3) Cable Clip
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 29
S-E (x12) Anti-Vibration Pad
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 30
S-F (x1) Allen Wrench

WARNING
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 31
PINCH POINT
DO NOT place hands on near support bars. Moving parts can crush and cut. Pinch points are created during lifting and lowering the worksuface.
Failure to follow these instructions may result in serious personal injury

DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 32

TOOLS NEEDED
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 33VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 34VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 35VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 36

ASSEMBLY STEPS

STEP 1
Assemble the desktops (L, M, N) using the desktop connectors (Q) and flat head   screws (P). Tighten screws with a Phillips screwdriver.

 

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 37VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 38VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 39

STEP 2:
Loosen the two set screws on the telescopic crossbar (A) using the Allen wrench (S-F) and partially extend the crossbar.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 40

STEP 3:
Place the crossbar spacer (D) on the motorized leg (B) as shown. Attach the telescopic crossbar to the legs (B, C) as shown using M6x12mm bolts (S-A), and tighten with the Allen wrench (S-F). NOTE: Insert all necessary screws into holes before tightening.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 41VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 42

STEP 4:
Attach the side brackets (E) to both ends of the frame using four M6x12mm bolts (S-A). Tighten with the Allen wrench (S-F).
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 43
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 44

STEP 5

Loosen the knob on the socket end of the sync rod (F) and slide the sync rod onto the shaft of the motorized leg. Tighten the knob.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 45
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 46VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 47VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 48

STEP 6

Loosen the knob on the other end of the sync rod and extend the hex shaft into the socket in the leg, making sure the shaft is fully inserted with the red O-ring bumper spaced no more than 0.5” from the leg. Tighten the knob.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 49

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 50VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 51

STEP 7

Place the frame upside down on the desktop, extend to match the desktop mounting holes, then tighten the set screws with the Allen wrench (S-F).
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 52

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 53VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 54VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 55

STEP 8

Place the feet (G) on the legs as shown. Insert and tighten bolts (S-A) using the Allen wrench (S-F).
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 56VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 57

STEP 9

Place the adapter holder (H) over the telescopic crossbar and tighten the two thumbscrews. Place the AC adapter (I) into the adapter holder (H).
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 58
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 59VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 60VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 61

 

STEP 10

Connect the AC adapter and motorized leg to the controller (K). Connect the power cable (J) to the AC adapter
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 62

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 63VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 64

STEP 11

Insert the anti-vibration pads (S-E) into the desktop mounting holes in the crossbar and side brackets
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 65
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 66VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 67

STEP 12

Place the assembled frame on the desktop, making sure the holes are aligned with the desk frame, and secure the frame using ST4.2×20 screws (S-B).
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 68

STEP 13

Attach the controller to the underside of the desktop using ST3.5×20 screws (S-C) as shown. Once the controller is installed, cable clips (S-D) can be attached to the desk for cable management
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 69

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 70VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 71

STEP 14

If necessary, adjust foot pads to level the desk. Plug the power cable (J) into an AC wall outlet.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 72
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 73VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 74

STEP 15

Press and hold the UP or DOWN buttons to operate the desk

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 75

DESCRIPTION

RESOLUTION

No response while pressing button

Check to make sure all cables are fully connected.

The desktop cannot be lifted

Make sure the desktop and other items do not exceed the weight limit (154lbs).

Duty cycle exceeded (max. 2min operating)

Allow desk to rest for 30 minutes.

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 76 CAUTION!

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 77
Do not exceed desk weight limit.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 78
Keep area of vertical motion free of obstacles.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 79
Keep weight on desk balanced for correct
operation and longer life of components.
VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 80
Leave enough slack in cables to allow for
full range of vertical motion.

Failure to follow these instructions may result in property damage and/or personal injury.

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 81
Love your new VIVO setup and want to share?
Tag us in your photo! @vivo_us

Open Monday – Friday 7:00am7:00pm CST,
our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 82
[email protected]
AVG. RESPONSE TIME (within office hrs): 1HR 8M
– 23% within < 15m
– 38% within < 30m
– 61% within < 1hr
– 83% within < 2hr
– 92% within < 3hr

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 83
www.vivo-us.com
Chat live with an agent!
AVG. RESOLUTION TIME (within office hrs): < 15 M

VIVO Black 43″ x 24″ Electric Desk Instruction Manual  & troubleshooting 84
309-278-5303

AVG. RESOLUTION TIME (within office hrs): 5M 4S

 

FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com

References

FAQ


Setting up VIVO Black 43″ x 24″ Electric Desk Instruction Manual is easy with these step-by-step instructions. Follow the steps are you are set-up in no time.

Using VIVO Black 43″ x 24″ Electric Desk Instruction Manual is simple by using this manual. Follow the instructions one by one and everything will be fine

Is VIVO Black 43″ x 24″ Electric Desk Instruction Manual stuck or not working properly? By resetting it you can set it back to the standard settings and everything should be back to normal. This works in many cases when problems arise.

This page contains the complete user instructions & manual for VIVO Black 43″ x 24″ Electric Desk Instruction Manual

All symbols, colors and codes for VIVO Black 43″ x 24″ Electric Desk Instruction Manual are explained in this instruction manual. You can find everything you need and moree